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HP SlateBook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Table of Contents
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Summary of Contents for HP SlateBook PC

  • Page 1 HP SlateBook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 Illustrated parts catalog ....................3 Locating the serial number, product number, and model number ............ 3 Computer major components ..................... 4 Display assembly subcomponents ....................7 Miscellaneous parts ........................8 Sequential part number listing ....................9 3 Removal and replacement preliminary requirements ............
  • Page 6 Front speakers ........................30 System board ........................31 Display assembly ........................33 5 Specifications ........................40 6 Backing up and recovering your data ................41 Updating apps, widgets, and the operating system ..............41 Backing up and resetting ......................41 Resetting factory data ......................
  • Page 7: Product Description

    ● 16GB eMMC ● Audio and video Webcam: HP TrueVision HD camera, fixed (no tilt) with activity light, 1280×720 by 24 frames per second; Single digital microphone with appropriate echo-cancellation and noise- suppression software, support Android native-voice recognition; Beats Audio...
  • Page 8 Supports a Broadcom BCM4334 802.11abgn 1×1 Wi-Fi + BT 4.0 Combo Adapter External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD).
  • Page 9: Illustrated Parts Catalog

    Illustrated parts catalog Locating the serial number, product number, and model number The computer model number (1), serial number (2), bar code (3), product number (4), and warranty information (5) are located on the bottom of the computer. You may need the information when you travel internationally or when you contact support.
  • Page 10: Computer Major Components

    Computer major components Chapter 2 Illustrated parts catalog...
  • Page 11 Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page TouchPad (includes cable) 761221-001 Keyboard/top cover (includes keyboard cable): In neon pink finish: For use in Belgium 761505-A41 For use in Canada...
  • Page 12 Item Component Spare part number Includes 16-GB of eMMC 759926-001 USB board (includes cable, double-sided adhesive, double-sided adhesive, eSATA 761218-001 port, USB port, and SIM slot) Rear speakers (include left and right rear speakers and cables) 763353-001 Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 753082-005 Combo Adapter Front speakers (include left and right front speakers and cables)
  • Page 13: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number 14-in., LED, FHD, BrightView, TouchScreen display panel: In neon pink finish 761504-001 In sweet yellow finish 761222-001 Antenna Kit, includes WLAN antenna cable and transceiver 761213-001 Webcam/microphone module 761223-001 Display panel cable (includes webcam/microphone module cable) 761216-001 Display Hinge Kit (includes left and right display hinges) 761217-001...
  • Page 14: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 741727-001 HP RJ45-to-USB adapter 539614-001 HP HDMI-to-VGA adapter 701943-001 Power cord (3-pin, black, 1.00-m): For use in Australia 755530-011 For use in Denmark 755530-081 For use in Europe...
  • Page 15: Sequential Part Number Listing

    Description 539614-001 HP RJ45-to-USB adapter 701943-001 HP HDMI-to-VGA adapter 741727-001 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 752235-005 3-cell, 32-Wh, 2.96-Ah, Li-ion battery (includes cable) 753082-005 Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 755530-001 Power cord for use in North America (3-pin, black, 1.83-m) 755530-011 Power cord for use in Australia (3-pin, black, 1.83-m)
  • Page 16 Spare part number Description 759930-BG1 Keyboard/top cover in sweet yellow finish for use in Switzerland (includes keyboard cable) 759930-DB1 Keyboard/top cover in sweet yellow finish for use in Canada (includes keyboard cable) 759930-DH1 Keyboard/top cover in sweet yellow finish for use in Denmark, Finland, and Norway (includes keyboard cable) 761213-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)
  • Page 17: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 18: Grounding Guidelines

    Grounding guidelines Electrostatic discharge Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
  • Page 19: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 20: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 21: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. This chapter provides removal and replacement procedures for authorized service provider only parts.
  • Page 22 Remove the 4 rubber feet. NOTE: The front feet (1) and the rear feet (2) are not interchangeable. Make sure to install the computer feet in their proper locations on the computer base enclosure. To install the rubber feet, remove the protective backing from the rubber feet and install them in the locations indicated in the above illustration.
  • Page 23: Keyboard/Top Cover

    Keyboard/top cover NOTE: The keyboard/top cover spare part kit includes the keyboard cable. For use in country or region Spare part number For use in country or region Spare part number In neon pink finish: For use in Latin America 761505-161 For use in Belgium 761505-A41...
  • Page 24 Remove the round rubber screw cover (3). NOTE: The oblong rubber screw covers (2) and the round rubber screw cover (3) are not interchangeable. Make sure to install these screw covers in their proper locations on the computer base enclosure. Chapter 4 Removal and replacement procedures...
  • Page 25 Remove the thirteen Phillips PM1.9×5.7 screws that secure the keyboard/top cover to the base enclosure. Turn the computer right side up. Open the computer as far as it will open. Detach the front edge of the keyboard/top cover (1) from the base enclosure. Lift the keyboard/top cover (2) until it rests at an angle.
  • Page 26 Remove the keyboard/top cover (7) by sliding it away from the computer at an angle. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the keyboard/top cover is removed. A thermal pad is used on the processor (1) and the heat sink section (2) that services it.
  • Page 27: Touchpad

    Reverse this procedure to install the keyboard/top cover. TouchPad Component Spare part number TouchPad (includes cable) 761221-001 Before replacing the TouchPad, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 28: Power Button Board

    Remove the TouchPad (4). Reverse this procedure to install the TouchPad. Power button board Component Spare part number Power button board (includes cable) 761220-001 Before replacing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 29: Wlan Module

    Remove the power button board (2). Reverse this procedure to install the power button board. WLAN module Component Spare part number Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter 753082-005 Before replacing the WLAN module, follow these steps: Turn off the computer.
  • Page 30 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cable is not connected to the terminal on the WLAN module, a protective sleeve should be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module.
  • Page 31: Usb Board

    USB board Component Spare part number USB board (includes cable, double-sided adhesive, eSATA port, USB port, and SIM slot) 761218-001 Before replacing the USB board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 32: Rear Speakers

    Rear speakers Component Spare part number Rear speakers (include left and right rear speakers and cables) 763353-001 Before replacing the rear speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 33: Power Connector Cable

    Power connector cable Component Spare part number Power connector cable 759919-001 Before replacing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 34: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 35 Remove the battery (4) by sliding it up and forward at an angle. Remove the battery. Reverse this procedure to install the battery. Battery...
  • Page 36: Front Speakers

    Front speakers Component Spare part number Front speakers (include left and right front speakers and cables) 759925-001 Before replacing the front speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 37: System Board

    Reverse this procedure to install the front speakers. System board NOTE: The system board spare part kit is equipped with a T40S processor, a graphics subsystem with UMA memory, and 2.0-GB of system memory. Component Spare part number Includes 64-GB of eMMC 759928-001 Includes 32-GB of eMMC 759927-001...
  • Page 38 Disconnect the power connector cable (4) from the system board. Remove the three Phillips PM1.9×2.8 screws (1) that secure the system board to the base enclosure. Lift the right side of the system board (2) until it rests at an angle. Remove the system board (3) by sliding it up and to the right at an angle.
  • Page 39: Display Assembly

    Display assembly NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. Before replacing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 40 If it is necessary to replace the display panelor any of the display assembly subcomponents: Remove the display panel screw covers (1). The display panel screw covers are included in the Rubber Kit, spare part number 759923-001. Remove the two Phillips PM1.9×2.1 broad head screws (2) that secure the display panel to the display assembly.
  • Page 41 Lift the display panel (4) straight up to completely separate the display panel from the display enclosure. CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel.
  • Page 42 Disconnect the display panel cable (3) from the display panel. Remove the display panel. The display panel is available using spare part numbers 761504-001 (in neon pink finish) and 761222-001 (in sweet yellow finish). If it is necessary to replace the WLAN antenna cable and transceiver: Detach the WLAN antenna transceiver (1) from the display enclosure.
  • Page 43 Release the WLAN antenna cable from the clips (2) built into the right side of the display enclosure. Remove the WLAN antenna cable and transceiver. The WLAN antenna cable and transceiver is included in the Antenna Kit, spare part number 761213-001.
  • Page 44 Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 761223-001. If it is necessary to replace the display hinges: Remove the following screws that secure the display hinges to the display enclosure: (1) Two Phillips PM1.9×2.8 screws at the top of the display hinge bracket (2) Two Phillips PM2.4×3.2 broad head screws on the inside edge of each display hinge (3) Four Phillips PM2.4×3.7 screws on the outside edge of each display hinge...
  • Page 45 Remove the display hinges and brackets (4). The display hinges are included in the Display Hinge Kit, spare part number 761217-001. Reverse this procedure to reassemble and install the display assembly. Display assembly...
  • Page 46: Specifications

    Specifications 344 240 15.95 <1847 Metric U.S. 34.4 cm Width 13.5 in Depth 24.0 cm 9.5 in 1.6 cm Height 0.6 in Weight 1.8 kg 4.1 lbs Temperature 5°C to 35°C Operating 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90%...
  • Page 47: Backing Up And Recovering Your Data

    Go to the Google Play store to download the latest versions of HP and third-party apps and widgets. The operating system downloads system updates automatically and notifies you when it is ready to install the updates.
  • Page 48: Resetting Factory Data

    To boot into the Recovery menu, press and hold the volume down key and then press the power button. Hold the volume down key until the HP logo is displayed. Move the arrow up or arrow down key to highlight wipe data/factory reset, and then press enter to confirm the selection.
  • Page 49: Updating The System Using An Ota (Over-The-Air) Update

    Updating the system using a file-based update Turn off your computer and plug in the AC adapter. Download the appropriate Softpaq from http://www.hp.com. Locate update.zip and copy it to a microSD card. Turn off the computer, and then insert the microSD card containing the update.zip file.
  • Page 50: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 51 Country/region Accredited agency Applicable note number France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 52: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 8 Recycling...
  • Page 53: Index

    Index AC adapter, spare part number external media cards, product ports, product description 2 8, 9 description 2 power button board antenna removal 22 removal 36 spare part number 5, 10, 22 feet spare part number 7, 10, 37 power connector cable removal 15 Antenna Kit, spare part number removal 27...
  • Page 54 RJ45-to-USB adapter, spare part number 8, 9 Rubber Kit, spare part number 6, 8, 9 Screw Kit, spare part number 8, 9 sensors, product description 1 serviceability, product description speakers removal 26, 30 spare part numbers 6, 9, 10, 26, 30 storage, product description 1 system board removal 31...

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