Fiery KM-C3130 Printing Manual page 155

C
C-3 Troubleshooting
If this happens
One or more Media Type
options are dimmed.
The Fiery S300 does not
respond to a Print command.
You cannot print with
QuarkXPress 3.32 using the
PSPrinter 8.7.2 driver on a
Mac OS computer.
• Select a Paper Source that supports the Media Type you are using.
For information on requirements and constraints pertaining to special papers and
transparencies, see Appendix
• Make sure the copier was not disconnected.
If the administrator or operator has selected Suspend Printing on the Fiery S300
Control Panel or Command WorkStation to interrupt printing, your print job will not
resume until someone selects Resume Printing from the Functions menu on the
Control Panel or clicks the function key on Command WorkStation.
• Make sure the Fiery S300 is selected as the current copier.
Before printing, you must select the Fiery S300 as the current printer from your
Windows computer, Mac OS computer, or UNIX workstation.
• Make sure the copier is switched on.
Someone may have turned the copier off, or the Power Saver mode function may have
engaged. Even with the copier off, the Fiery S300 appears in the Chooser as long as the
Fiery S300 itself is turned on.
• If you are printing over an IPX (Novell) network, verify through the PCONSOLE utility
that the job was sent to the Novell queue and that the queue is being used by the Fiery
S300.
• Make sure the job does not contain a PostScript error.
Contact the operator, or use Fiery WebSpooler or Fiery Spooler to check job status.
In Fiery WebSpooler or Fiery Spooler, a job containing a PostScript error appears
in red.
To obtain information on the PostScript error, make sure the Print to PS Error option
is set to Yes in Fiery S300 Setup. For more information, see the
• Remove the file called Balloon Help from your QuarkXPress application folder and
restart QuarkXPress.
Try this
A.
Configuration Guide.