General Printing Problems - Fiery KM-C3130 Printing Manual

C
C-2 Troubleshooting
If this happens
You cannot connect to
the Fiery S300.
You cannot connect to the
Fiery S300.
You cannot select or view
one of the queues.
You cannot connect to
the Fiery S300 from a
Windows computer with
Command WorkStation or
the Fiery utilities.
Printing seems to take too
long.

General printing problems

• Make sure the Fiery S300 is not being calibrated from the Control Panel.
If the Fiery S300 is being calibrated from the Control Panel, you can select it in the
Chooser, but you cannot connect to it. This ensures that only one person is calibrating
the Fiery S300 at any time and that print jobs do not use unexpected calibration.
• Make sure the Fiery S300 is not being calibrated from the Control Panel.
If the Fiery S300 is being calibrated from the Control Panel, you can select it in the
Chooser, but you cannot connect to it. This ensures that only one person is calibrating
the Fiery S300 at any time and that print jobs do not use unexpected calibration.
• Request that your system administrator enable the queue in Setup.
• Make sure the connection is configured correctly.
For instructions, see the
• Print to a queue instead of to the Direct connection.
When you print to a queue, the job is stored on the Fiery S300 until it can be processed
and printed; when you print to the Direct connection, the job cannot be sent to the
Fiery S300 until the previous job is finished processing, so you must wait longer to use
your computer.
Try this
User Software Installation Guide.