Symptom
The print or
color density
is uneven.
Irregular
print or mot-
tled image
appears.
There is
insufficient
fusing or the
image
comes off
when
rubbed.
Solving Problems with Printing Quality
Cause
One or more of the
toner cartridges may
be defective or low.
The printer is not
level.
The media is moist
from humidity.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
One or more of the
toner cartridges may
be defective.
The media is moist
from humidity.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Media type is set
incorrectly.
Solution
Remove the toner cartridges and
check them for damage. If one is dam-
aged, replace it.
Place the printer on a flat, hard, level
surface.
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
Use KONICA MINOLTA-approved
media. See "Media Specifications" on
page 38.
Remove the toner cartridges and check
for damage. If it is damaged, replace it.
Remove the moist media and replace it
with new, dry media.
Use KONICA MINOLTA-approved
media. See "Media Specifications" on
page 38.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
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