Konica Minolta Magicolor 5440 DL User Manual
Konica Minolta Magicolor 5440 DL User Manual

Konica Minolta Magicolor 5440 DL User Manual

Konica minolta magicolor 5440 dl: users guide
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magicolor 5440 DL
®
User's Guide
4138-7747-05A
1800782-001E

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Summary of Contents for Konica Minolta Magicolor 5440 DL

  • Page 1 5440 DL ® User’s Guide 4138-7747-05A 1800782-001E...
  • Page 2: Copyright Notice

    Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLU- TIONS U.S.A., INC. Copyright Notice Copyright © 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan.
  • Page 3 This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documenta-...
  • Page 4 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.
  • Page 5: Table Of Contents

    2 Software Installation ... 5 Utilities and Documentation CD-ROM 6 Drivers Utilities System Requirements 7 Selecting Driver Options/Defaults (for Windows) 8 Uninstalling the Printer Driver (for Windows) 9 Displaying Printer Driver Settings (for Windows) 9 Windows XP/Server 2003 9 Windows 2000/Me/98SE/NT 4.0 10 Contents...
  • Page 6: Introduction

    Setup Tab Paper Tab Quality Tab Device Options Setting Tab 3 Using the Windows Status Display and Printer Status Monitor Center ...13 Working with the Status Display 14 Introduction Opening the Status Display and Showing the Supplies Status Altering the Size of the Status Display Window...
  • Page 7 5 Direct Print ... 33 Direct Printing 34 Printing Directly from a Digital Camera 6 Using Media ... 37 Media Specifications 38 Media Types 39 Plain Paper (Recycled Paper) Thick Stock Envelopes Labels Letterhead Postcards Transparencies Glossy Stock What Is the Guaranteed Imageable (Printable) Area? Imageable Area—Envelopes 46 Page Margins Loading Media 47...
  • Page 8 8 Maintaining the Printer ...87 Maintaining the Printer 88 Cleaning the Printer 90 Exterior Media Rollers Cleaning the Media Feed Rollers (All Trays) 91 Cleaning the Duplex Option Feed Rollers 92 Cleaning the Media Transfer Rollers for Tray 2 and 3 93 Cleaning the Laser Lens 9 Troubleshooting ...95...
  • Page 9 A Appendix ... 147 Safety Specifications 148 Technical Specifications 148 Printer Consumable Life Expectancy Chart Our Concern for Environmental Protection 152 What is an ENERGY STAR product? 152 Contents...
  • Page 11: Introduction

    Introduction...
  • Page 12: Getting Acquainted With Your Printer

    ! " The options appear shaded in the above illustrations. 733 mm (28.9") 480 mm (18.9") 60 mm (2.4") 420 mm (16.5") Front View 957 mm (37.7") 520 mm (20.5") Side View Getting Acquainted with Your Printer 100 mm (3.9")
  • Page 13: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Control panel 2—Output tray 3—Top cover 4—Fuser unit 5—Right side cover 6—Manual feed tray...
  • Page 14: Rear View

    1—KONICA MINOLTA Digital Cam- era Direct Print Port 2—Power switch 3—Ozone filter 4—Power connection 5—10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port 6—USB port 7—Ventilation grilles Accessory 1—Laser lens cleaning tool Front View with Options 1—Duplex option 2—Lower feeder units (Tray 2 and...
  • Page 15: Software Installation

    Software Installation...
  • Page 16: Utilities And Documentation Cd-Rom

    Printer Driver for Macintosh OS X Printer Driver for Linux ! " For details of the Macintosh and Linux printer drivers, refer to the mag- icolor 5440 DL Reference Guide. ! " For details on the installation of the Windows printer drivers, refer to the magicolor 5440 DL Installation Guide.
  • Page 17: System Requirements

    128 MB or more CD-ROM/DVD drive I/O interface – 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 2.0 compliant port ! " For details of the Macintosh and Linux printer drivers, refer to the mag- icolor 5440 DL Reference Guide. System Requirements...
  • Page 18: Selecting Driver Options/Defaults (For Windows)

    Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA mag- icolor 5440DL printer icon and choose Printing Preferences. – (Windows 2000) From the Start menu, choose Settings and then Printers to display the Printers directory.
  • Page 19: Uninstalling The Printer Driver (For Windows)

    Click OK to exit from the Properties dialog box. Uninstalling the Printer Driver (for Windows) This section describes how to uninstall the magicolor 5440 DL printer driver if necessary. From the Start menu, choose Programs (Windows XP/Server 2003: All Programs), KONICA MINOLTA, magicolor 5440DL, and then Uninstall.
  • Page 20: Windows 2000/Me/98Se

    5440DL printer icon and choose Printing Preferences. # Windows Me/98SE—Right-click the magicolor 5440DL printer icon and choose Properties, then select Printer Properties. # Windows NT 4.0—Right-click the KONICA MINOLTA magicolor 5440DL printer icon and choose Document Defaults. Using the Printer Driver Common Buttons The buttons described below appear on each tab.
  • Page 21: Easy Set

    Page Layout Click the button to display a sample of the page layout in the figure area. Printer Figure Click the button to display an image of the printer (with all installed options) in the figure area. Setup Tab The Setup tab allows you to...
  • Page 22: Quality Tab

    The Device Options Setting tab allows you to Automatically identify installed options Activate the optional lower feeder units (Tray 2/3) and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver Using the Printer Driver...
  • Page 23: Using The Windows Status Display And Printer Status Monitor Center

    Using the Windows Status Display and Printer Status Monitor Center...
  • Page 24: Working With The Status Display

    When the background of the printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the printer graphic is red or yellow, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.
  • Page 25: Recognizing Status Display Alerts

    Select Popup Message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer. Printer Information—Allows you to check various information such as the number of prints. Supplies Status—Displays the usage status (approximate percentage remaining) of each toner cartridge.
  • Page 26: Working With The Printer Status Monitor Center

    Service Location Protocol (SLP), and only supports printing devices responding to KONICA MINOLTA–specific SLP and PJL queries such as the magicolor 2430 DL, the magicolor 5430 DL and the magicolor 5440 DL. ! " If a KONICA MINOLTA product is not compatible with both SLP and KONICA MINOLTA–specific PJL, Printer Status Monitor Center cannot...
  • Page 27: Using The Printer Status Monitor Center

    Printer Name—Displays the model name of the local printer or printer on the network together with a printer icon. The printer icon changes color according to the connection and printer status. A red icon indicates an error, a yellow icon indicates a warning, and a green icon indicates normal operation.
  • Page 28: Recognizing Printer Status Monitor Center Alerts

    For details on Status Dis- play, refer to “Working with the Status Display” on page 14. For details on PageScope Web Connection, refer to the magicolor 5440 DL Reference Guide. Closing the Printer Status Monitor Center...
  • Page 29: Printer Control Panel And Configuration Menu

    Printer Control Panel and Configuration Menu...
  • Page 30: About The Control Panel

    The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Control Panel Indicators and Keys Indicator...
  • Page 31 About the Control Panel Function # Cancels the currently displayed menu or menu choice # Allows you to cancel one or all print jobs that are currently being printed or processed: 1. Press the Cancel key. 2. Press the Right or Left keys to select either JOB CANCEL/CURRENT JOB CANCEL/ALL JOBS 3.
  • Page 32: Toner Supply Indicators

    (Y), magenta (M), cyan (C), and black (K) toner car- tridges. R E A D Y Configuration Menu Overview The magicolor 5440 DL configuration menu accessible from the control panel is structured as shown below. Configuration Menu Overview...
  • Page 33: Configuration Menu

    MENU READY SPECIAL PAGES MENU LANGUAGE MENU ENGINE Configuration Menu Overview PRINT TOTAL FACE COUNT CONFIG PAGE xxxxxx PRINT COLOR FACE COUNT TEST PAGES xxxxxx PRINT BW FACE COUNT MENU MAP xxxxxx LANGUAGE SET CONTROLLER VER. ENGLISH xx.xxx LANGUAGE SET ENGINE VER.
  • Page 34 In such BLACK TONER cases, use the xx% REMAINING FORCED MODES configure the printer for the appropriate hub settings and CYAN TONER enable communication. xx% REMAINING MAGENTA TONER xx% REMAINING YELLOW TONER...
  • Page 35 MENU**** DIRECT PRINT Configuration Menu Overview **** Displays only if the IMAGE QUALITY Camera Direct Photo Print Card is installed. PAPER SIZE MEDIA TYPE LAYOUT xxxx BRIGHTNESS SHARPNESS AUTO ROTATE...
  • Page 36: Special Pages Menu

    PRINT CON- FIG PAGE PRINT TEST PAGES PRINT MENU Language Menu ENGLISH/FRENCH/ GERMAN/ITALIAN/ PORTUGUESE/ SPANISH/CZECH/ JAPANESE Engine Menu ! " All factory default values are shown in bold. TONER EMPTY Print the configuration page. Print the test pages. Print the menu map. The display language of the message window can be changed to the required language.
  • Page 37 15 MINUTES / 30 MINUTES / 60 MINUTES / 120 MIN- UTES Sets the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operating. The Energy Saver mode is automatically can- celled when any of the following occurs: # The printer is restarted.
  • Page 38 In addition, the PageScope Web Connection administrator password is reset to the default password. For details of the PageScope Web Connection administrator password, refer to the magicolor 5440 DL Reference Guide. Configuration Menu Overview menu is AUTO menus...
  • Page 39: Network Menu

    If the printer is connected to a network, the following settings should be spec- ified. For details about each setting, contact your network administrator. ! " All factory default values are shown in bold. Settings DHCP If there is a DHCP server on the network, specifies whether the IP address is automatically assigned by the DHCP server and other network information is loaded.
  • Page 40 Settings SNMP SNMP is a scalable, distributed management suited for managing small to large size networks. SNMP can be set to Settings FORCED MODES # The first value indicates the network transmission speed 100Base-TX connection ( depending on the negotiation; therefore, there is no setting where negotiation is turned off.
  • Page 41: Consumable Usage Menu

    Card must be installed. For details on installing the Camera Direct Photo Print Card, refer to the Installation Manual included with the Camera Direct Photo Print Card. To purchase the Camera Direct Photo Print Card, contact your local vendor or visit printer.konicami- nolta.com. ! "...
  • Page 42 Settings MEDIA TYPE Specifies the media type on which the image will be printed. Settings LAYOUT Specifies the number of images to be printed on a single sheet of paper. When set to sheet of paper. Settings BRIGHT- NESS Changes the density of colors. When set to Settings SHARP-...
  • Page 43: Direct Print

    Direct Print...
  • Page 44: Direct Printing

    If a digital camera with PictBridge (1.0 or later) is connected to the printer through a USB connection, images stored on the digital camera can be printed directly from the printer. ! " When using direct printing, the optional Camera Direct Photo Print Card must be installed.
  • Page 45 Connect the USB cable to the digital camera and to the direct print port. ! " A USB cable is not included with the printer and must be purchased separatelly, if not sup- plied with your digital camera. From the digital camera, specify the image that you wish to print and the desired number of copies.
  • Page 47: Using Media

    Using Media...
  • Page 48: Media Specifications

    Custom, Maximum Notes: *Tray 2/3 = Lower feeder units (optional) M = Manual feed tray ! " For custom sizes, use the printer driver to specify the settings within the ranges shown in the above table. Media Size Inch Millimeter 8.2 x 11.7...
  • Page 49: Media Types

    Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper (Recycled Paper)
  • Page 50: Thick Stock

    Not supported DO NOT use thick stock that is Mixed with any other media in the manual feed tray (as this will cause printer misfeeding) (24 lb bond) is referred to as thick stock. Test all Not supported Up to 20 thick stock sheets, depending on their thickness.
  • Page 51: Envelopes

    Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Capacity Tray 1/2/3 Manual Feed Tray Orientation Face down Driver Envelope...
  • Page 52: Labels

    A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface. You can print continuously with label sheets.
  • Page 53: Letterhead

    Are precut or perforated Shiny backed paper Letterhead Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1/2/3 Manual Feed Tray Orientation Face down Driver Letterhead Media Type Weight 60–90 g/m² (16–24 lb) Duplexing See page 38 for supported sizes (face down—top of page first).
  • Page 54: Transparencies

    ! " Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 8, “Maintaining the Printer” .
  • Page 55: Glossy Stock

    4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the...
  • Page 56: Imageable Area-Envelopes

    Envelopes have a nonguaranteed imageable area that varies with envelope type. ! " The envelope print orienta- tion is deter- mined by your appli- cation. Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose.
  • Page 57: Loading Media

    Do not fan transparencies. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 58 Press down the media pressure plate to lock it into place. Load the paper face up in the tray. Loading Media...
  • Page 59 ! " Do not load above the M mark. Up to 500 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time. Close Tray 1. Loading Media...
  • Page 60: Tray 2/3 (Optional Lower Feeder Units)

    Loading Plain Paper Pull out Tray 2 (Tray 3). Press down the media pressure plate to lock it into place. Loading Media...
  • Page 61 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. ! " Do not load above the M mark. Up to 500 sheets (80 g/m paper can be loaded into the tray at one time. Loading Media [22 lb]) of plain...
  • Page 62 Slide the media guides against the edges of the paper. Close Tray 2 (Tray 3). Loading Media...
  • Page 63: Manual Feed Tray

    For details on the types and sizes of media that can be printed from the man- ual feed tray, refer to “Media Specifications” on page 38. Loading Plain Paper Open the manual feed tray. Slide the media guides to pro- vide more space between them.
  • Page 64 Load the paper face down in the tray. ! " Do not load paper above the line. Up to 100 sheets (80 g/m paper can be loaded into the tray at one time. Slide the media guides against the edges of the paper. [22 lb]) of plain Loading Media...
  • Page 65: Other Media

    When loading media other than plain paper, set the media mode (Envelope, Label, Thick Stock 1, Thick Stock 2, Glossy or Transparency) in the driver for optimum print quality. Loading Envelopes Pull the lever, and then open the right side cover. ! "...
  • Page 66 Turn the two dials on the fuser unit to the setting for envelopes. Plain paper Envelope Close the door at the side of the right side cover. Loading Media...
  • Page 67 Close the right side cover. Open the manual feed tray. Slide the media guides to pro- vide more space between them. Loading Media...
  • Page 68 Load the envelopes flap side up in the tray. ! " Before loading enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, other- wise the envelopes may become wrinkled or a media misfeed may occur.
  • Page 69: Loading Label Sheets/Postcards/Thick Stock/Glossy Stock And Transparencies

    and Transparencies Open the manual feed tray. Slide the media guides to pro- vide more space between them. Loading Media...
  • Page 70 Load the media face down in the tray. ! " Up to 20 sheets can be loaded into the tray at one time. Slide the media guides against the edges of the media. Loading Media...
  • Page 71: Duplexing

    How do I autoduplex? You should verify that the duplex option is physically installed on the printer to successfully duplex the job. If the duplex option is not installed and duplex job is sent, the control panel will display Check your application to determine how to set your margins for duplex printing.
  • Page 72: Output Tray

    With autoduplexing, the back side is printed first, and then the front side is printed. Output Tray All printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 250 sheets (A4/Letter) of 80 g/m (22 lb) paper.
  • Page 73: Media Storage

    How do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original pack- aging and store in a cool, dark place on a level surface.
  • Page 75 Replacing Consumables...
  • Page 76: Replacing Consumables

    Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. ! " Install only new toner cartridges in your printer. If a used toner car- tridge is installed, the indicator message will not clear and the supplies status in the Status Display will not be updated.
  • Page 77 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. You can find your printer type and the toner cartridge part numbers on the consum- ables reorder label inside the front cover your printer.
  • Page 78 Note Do not touch the OPC drum surface. This could lower image quality. Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing).
  • Page 79: Replacing A Toner Cartridge

    ! " TONER EMPTY CONTINUE Check the message window to see which color of toner is empty. Open the printer’s front cover. Replacing Consumables ENGINE/TONER EMPTY on the (where “ on the...
  • Page 80 Grasp the handle as shown in the illustration, and then slide the cartridge all the way out of the printer. Note Dispose of the used toner cartridge according to your local regulations. Do not burn the toner cartridge. For detailes, refer to “About Toner Cartridges” on page 66.
  • Page 81 Shake the cartridge a few times to distribute the toner. ! " Make sure that the OPC drum cover is securely attached before shaking the cartridge. Lift the OPC drum cover on the toner cartridge toward you. Slide the OPC drum cover off of the toner cartridge.
  • Page 82 Holding the toner cartridge by its handle, slide the cartridge into the printer. Lower the handle, and then slide the cartridge the rest of the way into the printer until it locks into place. Replacing Consumables...
  • Page 83 If the toner cartridge is not fully inserted, the front cover cannot be closed. ! " The printer must complete a 75-second calibration cycle after the toner cartridge has been replaced. If you open the front cover before the message repeats the calibration cycle.
  • Page 84: Replacing The Waste Toner Bottle

    When the waste toner bottle becomes full, the message FULL appears in the message window. The printer stops and will not start again until the waste toner bottle is replaced. Open the printer’s front cover. Turn the dial on the waste toner bottle counterclockwise until it is in the unlock position.
  • Page 85 Do not burn the waste toner bottle. Prepare a new waste toner bottle. ! " Before installing the waste toner bottle, be sure that the dial on the waste toner bottle is unlocked. Slide the waste toner bottle all the way into the printer. Replacing Consumables...
  • Page 86: Replacing The Transfer Roller

    Turn the dial clockwise until the waste toner bottle is in the locked position. Close the front cover. ! " If the waste toner bottle is not fully inserted or if the dial is not locked, the front cover cannot be closed. Replacing the Transfer Roller When the time to replace the transfer roller is reached, the message TRANS.ROLLER END...
  • Page 87 Pull the lever, and then open the right side cover. ! " Before opening the right side cover, fold up the manual feed tray. While pushing the levers to the inside, move the roller presser toward you. Replacing Consumables...
  • Page 88 While continuing to press the levers, remove the transfer roller. Prepare a new transfer roller. While pressing the levers, insert the shaft of the transfer roller into the bearings. Replacing Consumables...
  • Page 89 Move the levers away from you until it snaps into place. Close the right side cover. Reset the counter in the TRANSFER ROLLER Replace the ozone filter, using the following procedure. Replacing Consumables ENGINE/SERVICE/RESET COUNTER menu.
  • Page 90: Replacing The Ozone Filter

    Replacing the Ozone Filter Remove the ozone filter from the printer. Slide the new ozone filter into the printer until it snaps into place. Replacing Consumables...
  • Page 91: Replacing The Transfer Belt Unit

    When the time to replace the transfer belt unit is reached, the message TRANSFER END appears; however, since the print quality is reduced, the transfer belt unit should be replaced immediately. Open the printer’s front cover. Turn the dial to unlock the waster toner bottle. Pull out the waste toner bottle and the toner cartridges for about 10 cm (4").
  • Page 92 Using a coin, remove the screws on the left side cover. ! " Be careful not to lose the screws. Remove the left side cover. Open the right side cover, and then use a coin to loosen the screws securing the transfer belt unit.
  • Page 93 From the side where the left side cover was removed, hold the arm, and then carefully pull out the transfer belt unit. Prepare a new transfer belt unit. ! " Be careful not to touch the surface of the belt. Insert the new transfer belt unit along the rails.
  • Page 94 Fully insert the transfer belt unit. From the right side cover side, tighten the screws to secure the transfer belt unit and then close the right side cover. Insert the waste toner bottle and the toner cartridges all the way in until they snap into place.
  • Page 95 Turn the dial to lock the waste toner bottle into place. Unlock Lock Attach the left side cover, and then tighten the screws. Replacing Consumables...
  • Page 96 Close the front cover. Reset the counter in the ENGINE/SERVICE/RESET COUNTER TRANSFER BELT menu. Replacing Consumables...
  • Page 97: Maintaining The Printer

    Maintaining the Printer...
  • Page 98: Maintaining The Printer

    Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer’s covers gently. Never subject the printer to vibra- tion. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Maintaining the Printer...
  • Page 99 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the toner cartridges. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer.
  • Page 100: Cleaning The Printer

    Make sure any parts removed during cleaning are replaced before you plug in the printer. Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Printer Exterior...
  • Page 101: Media Rollers

    The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning the Media Feed Rollers (All Trays) Pull out the tray. Clean the media feed rollers by wiping them with a soft, dry cloth. Close the tray. Cleaning the Printer...
  • Page 102: Cleaning The Duplex Option Feed Rollers

    Open the duplex cover. Clean the feed rollers by wiping them with a soft, dry cloth. Close the duplex cover. Cleaning the Printer...
  • Page 103: Cleaning The Media Transfer Rollers For Tray 2 And 3

    Before opening the right side cover of Tray 2 (Tray 3), fold up the manual feed tray. Clean the media transfer rollers by wiping them with a soft, dry cloth. Close the right side cover of Tray 2 (Tray 3). Cleaning the Printer...
  • Page 104: Cleaning The Laser Lens

    This printer is constructed with four laser lenses. Clean all lenses as described below. Open the printer’s front cover. Align the marks at the bottom of the toner cartridge, insert the laser lens cleaning tool between the waste toner bottle and the...
  • Page 105: Troubleshooting

    Troubleshooting...
  • Page 106: Introduction

    This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing the configuration page Preventing media misfeeds Understanding the media path Clearing media misfeeds Solving problems with media misfeeds...
  • Page 107: Preventing Media Misfeeds

    Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.
  • Page 108: Understanding The Media Path

    Understanding the printer’s media path will help you locate media misfeeds. 1 Output tray 2 Toner cartridge 3 Transfer belt unit 4 Laser 5 Tray 1 6 Tray 2 (optional) 7 Tray 3 (optional) 8 Manual feed tray 9 Duplex option...
  • Page 109: Clearing Media Misfeeds

    To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process.
  • Page 110: Media Misfeed Messages And Clearing Procedures

    Media Misfeed Message MEDIA JAM TRAY 1 MEDIA JAM TRAY 2 MEDIA JAM TRAY 3 MEDIA JAM DUPLEX LOWER MEDIA JAM DUPLEX UPPER MEDIA JAM FUSER MEDIA JAM MANUAL FEED TRAY MEDIA JAM TRANSFER ROLLER Clearing a Media Misfeed in Tray 1 Pull the lever, and then open the right side cover.
  • Page 111 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 112 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Close the right side cover. Clearing Media Misfeeds...
  • Page 113 Pull out Tray 1, and then remove all media from the tray. Fan the media you removed and then align it well. ! " If transparencies are loaded, do not fan them; otherwise, static electricity may be produced, resulting in another media misfeed. Load the media face up in Tray 1.
  • Page 114: Clearing A Media Misfeed In Tray 2/3

    Open the right side cover of Tray 2 (Tray 3). ! " Before opening the right side cover of Tray 2 (Tray 3), fold up the manual feed tray. Carefully pull out the misfed media. Close the right side cover of Tray 2 (Tray 3).
  • Page 115 Pull out Tray 2 (Tray 3), and then remove all paper from the tray. Fan the paper you removed and then align it well. Load the paper face up in Tray 2 (Tray 3). ! " Make sure that the paper is flat. ! "...
  • Page 116: Clearing A Media Misfeed From The Duplex Option

    Open the duplex cover. Carefully pull out the misfed media. Close the duplex cover. Clearing Media Misfeeds...
  • Page 117: Clearing A Media Misfeed From The Fuser Unit

    Pull the lever, and then open the right side cover. ! " Before opening the right side cover, fold up the manual feed tray. Push up the levers of the fuser unit cover, and then open the cover. Clearing Media Misfeeds...
  • Page 118 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 119 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Push down the levers. Clearing Media Misfeeds...
  • Page 120: Clearing A Media Misfeed From The Manual Feed Tray And Transfer Roller

    Close the right side cover. Clearing a Media Misfeed from the Manual Feed Tray and Transfer Roller Pull the lever, and then open the right side cover. ! " Before opening the right side cover, fold up the manual feed tray. Clearing Media Misfeeds...
  • Page 121 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 122 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Close the right side cover. Clearing Media Misfeeds...
  • Page 123: Solving Problems With Media Misfeeds

    Recheck the media path and make sure that you have removed all of the misfed media. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 38. Only plain paper, 60–90 g/m lb) can be autoduplexed. See “Media Specifications”...
  • Page 124 Load the envelopes in the manual feed tray so the flaps are facing up. If the flaps are on the long edge, load the envelopes with the flaps toward the right of the printer. Solving Problems with Media Misfeeds...
  • Page 125 Remove the transparencies and load them in the tray one sheet at a time. Do not fan transparencies before load- ing them. Use KONICA MINOLTA-approved media. See “Media Specifications” on page Clean the media supply roller. For more details, refer to “Media Roll-...
  • Page 126: Solving Other Problems

    There is a media misfeed. Solution Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Plug another electrical appliance into the outlet and see whether it operates properly.
  • Page 127 ( SERVICE ENERGY SAVER Wait. No action needed. Add more memory. Install a correct KONICA MINOLTA toner cartridge approved for your spe- cific printer. INCOR- Check the toner cartridges. The image will not print if one or more cartridges are empty.
  • Page 128 Symptom Cause Printer The printer was in the returned to configuration menu structure without a READY selection being made before the within 2 minutes. configura- tion menu changed. Not all pages The printer has the print. wrong kind of cable,...
  • Page 129 Solving Other Problems Solution Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Contact Technical Support with the error information.
  • Page 130 Unsupported media (wrong size, thick- ness, type, etc.) is being used. Solution Place the printer on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the printer. Turn off the printer and remove the object.
  • Page 131: Solving Problems With Printing Quality

    Solution Remove the toner cartridges and check for damage. If it is damaged, replace it. Select the proper setting in the printer driver to switch from transparencies to plain paper. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.
  • Page 132 When printing envelopes, labels, post- cards, thick stock, or transparencies, specify the appropriate media type in the printer driver. Remove the toner cartridges and check them for damage. If one is dam- aged, replace it. Remove the toner cartridges and check them for damage.
  • Page 133 Solution Remove the toner cartridges and check them for damage. If one is dam- aged, replace it. Place the printer on a flat, hard, level surface. Adjust the humidity in the media stor- age area. Remove the moist media and replace it with new, dry media.
  • Page 134 Symptom Cause There are One or more of the toner toner cartridges may smudges or be defective or residual installed incorrectly. images. There are The media transfer toner roller is dirty. smudges on the back side of the page The media path is (whether or dirty with toner.
  • Page 135 Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge. Place the printer on a flat, hard, level surface. Print several sheets and the excess toner should disappear. Remove the toner cartridges and check them for damage.
  • Page 136 If the problem is not resolved, even after all of the above have been per- formed, contact Technical Support with the error information. For contact information, refer to the magicolor 5440 DL General Information Guide. Solution In the driver, go to Properties/Quality and choose Off in the Color Matching section.
  • Page 137: Status, Error, And Service Messages

    Status, error, and service messages are displayed in the control panel mes- sage window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window.
  • Page 138: Error Messages (Warning)

    If necessary, contact Technical Support with the error information. Install a KONICA MINOLTA toner cartridge of the appropri- ate type (AM, EU, AP or JP), see page 67. Load the correct media size. Replace the toner car- tridge.
  • Page 139 Tray X (Tray 1, 2, or Load media into the 3) was specified with specified tray. the printer driver for printing, but Tray X is empty. An unsupported Check the DIMM specifi- DIMM is installed.
  • Page 140: Error Messages (Operator Call)

    If necessary, duplex option is not install the duplex option. installed. The printer has Turn the printer off, and received more data then, after a few sec- than can be pro- onds, turn it on again. cessed with its inter- Decrease the amount of nal memory.
  • Page 141 The manual feed tray Install the manual feed was specified with the tray. printer driver for print- ing, but the manual feed tray is not installed. Media has misfed in Locate and remove the the duplex option.
  • Page 142 TRAY X NOT ATTACHED WASTE BOTTLE FULL means... The media size set in Load the correct media the printer driver is size into the manual different from the size feed tray. of media loaded. The media size set in Load the correct media...
  • Page 143: Service Messages

    These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the printer off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 145 Installing Accessories...
  • Page 146: Installing Accessories

    Note Before opening and handling the dual in-line memory module (DIMM), first touch a metal part of the printer to avoid an electrostatic charge building up. When the DIMM is taken out of its conductive bag, hold it by its edges to avoid touching the electronic circuits. When handling the DIMM, be sure to place it on an anti-static mat or a piece of aluminum foil.
  • Page 147: Dual In-Line Memory Module (Dimm)

    Your printer comes with 64 MB SDRAM printer memory on board. However, you can upgrade to a maximum of 576 MB of RAM through the installation of an additional 512 MB DIMM. Your printer comes with one free DIMM slot. Installing a DIMM Note It’s very important to protect the printer controller board and any...
  • Page 148 Using a screwdriver, loosen the seven screws. (Do not remove them from the printer.) Slide the panel slightly to the right and lift it off the printer. Dual In-Line Memory Module (DIMM)
  • Page 149 Reconnect the power cord, and turn on the printer. Print a configuration page ( MENU ) and verify that the total amount of the RAM installed in your printer is listed. Dual In-Line Memory Module (DIMM) SPECIAL PAGES/PRINT CONFIG PAGE...
  • Page 150: Duplex Option

    Duplex (2-sided) printing can be performed automatically with the duplex option and enough memory installed. See “Duplexing” on page 61. Installing the Duplex Option Turn off the printer. Remove the cover on the right side cover. Duplex Option...
  • Page 151 Remove the door at the side of the right side cover. Prepare the duplex option. ! " Before installing the duplex option, open the duplex cover, and then check that the knob is positioned as shown in the illustration. Then, close the duplex cover.
  • Page 152 Then, close the duplex cover. Pull the lever, open the right side cover, and then attach the sup- port wire for the duplex option to the printer. ! " Before opening the right side cover, fold up the manual feed tray.
  • Page 153: Lower Feeder Unit

    You can install up to two optional lower feeder units (Trays 2 and 3). Each lower feeder unit increases your printer’s media feed capacity by 500 sheets. Kit Contents Lower feeder unit with a tray (500-sheet capacity) Four metal brackets –...
  • Page 154 WARNING! This printer weighs approximately 37 kg (81.6 lb) when it is fully loaded with consumables. The printer must be lifted by two people. 37 kg 37 kg 81.6 lbs...
  • Page 155 Using a screwdriver, install the two securing brackets at the rear of the printer. Pull out the trays. Install the two securing brackets at the front of the printer. Close the trays. Lower Feeder Unit...
  • Page 156 Attach the transport guide to the right door of Tray 2. ! " It is not necessary to attach the transport guide to the right door of Tray 3. Close the right side cover of the lower feeder unit. Install Tray 2 (Tray 3) in the driver (Device Options Setting tab). Lower Feeder Unit...
  • Page 157: A Appendix

    Appendix...
  • Page 158: Safety Specifications

    EN 61000-3-3 China model GB 9254 class B, GB 17625.1 Australian model EN 55022 class B Desktop full color tandem laser beam printer Semiconductor laser beam scanning + Dry elec- tron photography method 4 laser diode and polygon mirror Mono-component SMT 2400 dpi ×...
  • Page 159 First print Print speed Warm-up time Media sizes Paper/Media Technical Specifications Simplex (600 dpi) Monochrome/Full color: 14.2 seconds for A4 (plain paper) Monochrome/Full color: 14.1 seconds for Letter (plain paper) Duplex (600 dpi) Monochrome/Full color: 22.3 seconds for A4, Letter (plain paper) Simplex (600 dpi) Monochrome/Full color:...
  • Page 160 Height: 440 mm (17.3") (Including outer projec- tion) Width: 455 mm (17.9") (Including outer projec- tion) Depth: 520 mm (20.5") Printer: approximately 31 kg (68.3 lb) Toner cartridge: Standard in-box cartridge = 1.42 kg (3.13 lb) (Y, M, C)/ 1.46 kg (3.22 lb) (K) Replacement cartridge (Standard-Capacity)= 1.52 kg (3.35 lb) (Y, M, C)/...
  • Page 161: Consumable Life Expectancy Chart

    Item Toner cartridge Waste toner bottle Transfer roller Transfer unit Fuser unit Media feed roller Note: *A constant environment is one with a temperature between 15 and 25 °C and humidity between 35% and 70%. ! " The values listed in the above table indicate the number of pages for simplex printing using A4/Letter-size media with 5% coverage.
  • Page 162: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 163 Index Accessories 136 DIMMs 137 Duplex option 140 Lower feeder unit 143 Antistatic protection 136 Booklet binding 119 Configuration menu 22 Consumables Toner cartridge 66 Transfer belt unit 81 Transfer roller 76 Waste toner bottle 74 Control panel 20 Index Direct print 31, 33 Dual in-line memory module 137 Duplexing 61...
  • Page 164 Paper tab 11 Plain paper 39 Postcards 43 Preventing media misfeeds 97 Print quality 121 Printer Parts 3 Printer driver 10 Paper tab 11 Quality tab 12 Setting 9 Setup tab 11 Quality tab 12 Service messages 133 Setup tab 11...

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