Canon XA60 Instruction Manual page 136

Troubleshooting
Number of clips already at maximum
- The card selected for recording already contains the maximum number of XF-AVC clips (999
clips). Replace the card or use the card in the other SD card slot.
- Cannot keep recording in dual recording mode because both cards reached the maximum
number of XF-AVC clips.
Operation canceled
- Cannot access the SD card. Check the SD card and make sure it is working correctly and
inserted correctly.
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- An SD card error occurred. The camcorder cannot record or display the image. Try removing
and reinserting the SD card, or use a different SD card.
- Clips cannot be recorded because the control data is corrupted or an encoder error has
occurred. (Control data cannot be recovered with the camcorder.) Turn the camcorder off and
the on again. Remove the cards and reinsert them, or replace them with new cards. If the
problem persists, consult a Canon Service Center.
- Corrupted file control information cannot be recovered. Cards or XF-AVC clips with corrupt file
control information cannot be read by Canon XF Utility.
Recording was stopped due to insufficient write speed of the memory card
- The write speed of the SD card was too slow so recording was stopped. To record clips with a
resolution of 3840x2160 or clips using slow & fast motion recording mode, use an SD card that
is rated UHS Speed Class U3. To record other clips, use an SD card rated SD Speed Class 6*
or 10, or UHS Speed Class U1 or U3.
* Only for MP4 clips. Do not use to record XF-AVC clips.
- After repeatedly recording, deleting and editing clips (fragmented memory), it will take longer to
write data on the SD card and recording may stop. Save your recordings (A 112) and initialize
the SD card (A 32).
Some clips could not be deleted
- Clips that were protected/edited with other devices and then transferred to an SD card
connected to the computer cannot be deleted with this camcorder.
Some clips require data recovery
- The power may have been suddenly turned off or the card may have been removed while the
camcorder was recording. As a result, one or more XF-AVC clips contain corrupted data. You
can try to recover the clips (A 33).
Task in progress. Do not disconnect the power source.
- The camcorder is updating the SD card. Wait until the operation ends and do not disconnect
the USB power adapter or remove the battery pack.
Too many photos and MP4 movies. Disconnect the USB cable.
- Disconnect the USB cable. Try using a card reader or decrease the combined number of MP4
clips and photos on the SD card to fewer than 2,500 (Windows), or 1,000 (macOS).
- If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and
restore the connection after a short while.