Canon XA60 Instruction Manual page 133

4k camcorder
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Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. This is not a malfunction. You may be able to reduce the
symptoms by setting [Camera Setup]
shutter speed to a value matching the frequency of the local electrical system (1/100 for 50 Hz
systems, 1/60 for 60 Hz systems).
Viewfinder picture is blurred.
- Adjust the viewfinder with the dioptric adjustment lever (A 21).
No picture appears on the viewfinder.
- Close the LCD panel and then pull out the viewfinder to activate it.
Audio cannot be recorded.
- The INPUT terminal ON/OFF switch is not set to the correct position.
- The external microphone connected to the INPUT 1/INPUT 2 terminal requires phantom power.
Set the corresponding sensitivity selection switch for INPUT 1/INPUT 2 to MIC+48V (A 74).
- The audio recording level is not set correctly (A 75, 76).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Activate the microphone attenuator
(A 75, 77), or adjust the audio recording level manually.
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 102).
- During
mode, sound from the built-in speaker will be muted if headphones are connected
to the camcorder.
SD Card and Accessories
Cannot insert the SD card.
- The SD card you are trying to insert is not facing the correct direction. Turn it over and insert it.
Cannot record on the SD card.
- A compatible SD card must be used (A 30).
- Initialize the SD card (A 32) when you use it with the camcorder for the first time.
- The SD card is full. Delete some recordings (A 103) to free some space or replace the SD
card.
- The card already contains the maximum number of XF-AVC clips (999 clips). Delete some XF-
AVC clips (A 103) to free some space or replace the card.
The optional RC-V100 Remote Controller or commercially available remote control does not
work.
- Make sure that [System Setup]
using the optional RC-V100 Remote Controller or to [Standard] when using a commercially
available remote control.
- Turn off the camcorder, reconnect the remote controller and then turn the camcorder back on
again.
>
- When
[v% Camera Setup]
selected custom picture file is protected, detailed custom picture settings cannot be adjusted
using the RC-V100. Set [/ Function] to [On] after selecting a custom picture file that is not
protected (A 90).
>
[Flicker Reduction] to [Automatic] or by setting the
>
[REMOTE Terminal] is set to [RC-V100 (REMOTE A)] when
>
[/ Function] is set to [Off] or the currently
Troubleshooting
133

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