Table of Contents
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Troubleshooting
This section may help you isolate the cause of a problem
and as a result, eliminate the need to contact technical
support.
The unit cannot be operated The key protection
function is enabled. Set the Control Lock setting to Off
in the Control Lock menu.
The black bars appear at the upper and lower
positions of the display When the signal aspect
ratio is different from that of the panel, the black bars
appear. This is not a failure of the unit.
Fan noise occurs. When the unit is used in a high
temperature environment, the fan operates to lower
the temperature. Noise will occur, but this is not due to
failure.
The DVI-D signal image is not displayed. When
inputting the signal protected with HDCP in the DVI-
D
connector and the HDCP setting is set to
"Disable, " the image is not displayed on the screen.
Set the HDCP setting to "Enable. "
The display is dark. When the unit is used in a
high temperature environment, the brightness of the
display backlight is reduced to lower the temperature
inside the unit. When this function is activated, the
power indicator flashes in amber.
32
Troubleshooting / Error Messages
Error Messages
When the following messages appear on the screen, turn
off the power and contact an authorized Sony dealer.
Messages
Description
Fan Error
A malfunction occurs in the fan.
Temperature Error
The temperature of this unit has
increased to an abnormal level.
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