System Messages; Hardware Troubleshooter - Dell Vostro 420 Service Manual

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System Messages

NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running
when the message appeared.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and
contact Dell Technical Support —
CMOS checksum error —
CPU fan failure —
Hard-disk read failure —
Keyboard failure —
No boot device available —
If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot
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device.
Enter the system setup program (see
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No timer tick interrupt —
NOTICE – Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you
back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem. —
S.M.A.R.T error, possible hard drive failure. This feature can be enabled or disabled in BIOS setup.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to
resolve the incompatibility.
®
Windows XP:
1. Click Start® Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the Fix a Problem section, click Hardware Troubleshooter.
Great user manuals database on
No memory modules are If two or more memory modules are installed, remove the modules (see
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detected. Module), and then reinstall one module and restart the computer. If the computer starts normally,
continue to install additional memory modules (one at a time) until you have identified a faulty module or
reinstalled all modules without error.
If available, install working memory of the same type into your computer (see
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Memory
If the problem persists, contact Dell (see
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Possible system board Contact Dell (see
failure.
RAM Read/Write failure. Ensure that no special requirements for memory module/connector placement exist (see
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Adding a Memory
Ensure that the memory you are using is supported by your computer.
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If the problem persists, contact Dell (see
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Real time clock failure. Replace the battery (see
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Possible battery or If the problem persists, contact Dell (see
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system board failure.
Video BIOS Test Failure. Contact Dell (see
The computer failed to complete the boot routine three consecutive times for the same error (see
Possible system board failure or RTC battery low. Replace the battery (see
Processor heat sink/fan failure. Replace the heat sink/fan assembly (see
Possible hard drive failure during hard drive boot test.
Keyboard failure or keyboard cable loose (see
The system cannot detect a bootable device or partition.
System Setup
A chip on the system board might be malfunctioning or system board failure (see
UserManuals.info
Module).
Contacting
Contacting Dell).
Module).
Contacting
Coin-Cell Battery).
Contacting
Contacting Dell).
Processor Heat Sink/Fan
Keyboard Problems).
Program) and ensure that the boot sequence information is correct.
Replacing or Adding a Memory
Replacing or Adding a
Dell).
Dell).
Dell).
Contacting
Replacing the Coin-Cell Battery).
Assembly).
System Setup Program for assistance).
Replacing or
Dell).