System Messages - Dell Inspiron 7500 System Reference Manual

Back to Contents Page
System Codes and Messages: Dell™ Inspiron™ 7500
Overview

System Messages

System Beep Codes
Overview
Your application programs, the operating system, and the computer itself can provide you with status and error information in the form of system
messages that appear on the computer's display or an external monitor (if one is attached), or as beep codes that sound through the computer's
speaker. This section documents the diagnostic and beep codes and system messages generated by the system basic input/output system
(BIOS). For other messages, refer to the documentation for your application program or operating system.
System Messages
If a message appears on the display or external monitor, make a note of the message. See Table 1 for an explanation of the message and
suggestions for correcting any errors. The system messages are listed alphabetically.
NOTE: If the message is not listed in Table 1, check the documentation for the application programs that were running at the time the
message appeared and/or the operating system documentation for an explanation of the message and recommended action.
Table 1. System Error Messages
Message Cause
Diskette drive A error A connector may be loose, or
the diskette may be faulty.
Extended RAM failed at Extended memory is not
configured properly or has failed
offset: nnnn
at the memory address nnnn.
Memory failed at RAM address
Failing bits: nnnn
nnnn.
Fixed disk 0 failure The hard-disk drive failed to
initialize.
Fixed disk controller failure The hard-disk drive controller
may be faulty.
Incorrect drive A type—run The diskette drive is not
Setup identified properly in the Setup
program.
Keyboard controller error The keyboard controller is faulty. Call Dell for technical assistance.
Keyboard error If an external keyboard is being
used, a cable or connector may
be loose or the keyboard may
be faulty. If the built-in keyboard
is being used, it may be faulty. A
key on the integrated keyboard
may have been pressed while
the computer was booting.
Operating system not The operating system may be
found corrupted. Or, the operating
system cannot be found on the
hard-disk drive or on the
diskette in the diskette drive.
A parity error was found in the
Parity check 1 nnnn
Action
If the diskette-drive access indicator lights up when you access a file on
the diskette, but you still get this error message, try a different diskette. If
the problem persists, shut down the computer, remove the drive
completely, and then reinsert it. Turn the computer back on, and check
for the error message.
Call Dell for technical assistance.
Call Dell for technical assistance.
See "Troubleshooting the Hard-Disk Drive" in Chapter 3 of the Dell
Inspiron 7500 System Reference and Troubleshooting Guide.
Call Dell for technical assistance.
Shut down the computer, remove the drive completely, and then reinsert
it. Turn the computer back on, and check for the error message.
If the problem persists, reboot the computer and press <F2> as soon as
you see the Dell logo screen to enter the Setup program. Write down
the setting for FDD Controller in the Main menu. Then call Dell for
technical assistance.
Run the Stuck Key Test in the PC-AT Compatible Keyboards device
group in the Dell Diagnostics.
Reinstall the operating system. See the documentation that came with
the operating system. If the problem is still not resolved, call Dell for
technical assistance.
Call Dell for technical assistance.