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Table 23. Diagnostic error messages (continued)
Error messages
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM
SETUP PROGRAM
TIMER CHIP COUNTER 2 FAILED
UNEXPECTED INTERRUPT IN PROTECTED MODE
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT
READY
System error messages
Table 24. System error messages
System message
Alert! Previous attempts at booting this
system have failed at checkpoint [nnnn]. For
help in resolving this problem, please note
this checkpoint and contact Dell Technical
Support
CMOS checksum error
CPU fan failure
System fan failure
Hard-disk drive failure
Keyboard failure
No boot device available
No timer tick interrupt
NOTICE - Hard Drive SELF MONITORING SYSTEM
has reported that a parameter has exceeded
its normal operating range. Dell recommends
that you back up your data regularly. A
parameter out of range may or may not
indicate a potential hard drive problem
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
110
Troubleshooting
Description
The time or date stored in the system setup program does
not match the system clock. Correct the settings for the Date
and Time options.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact
Dell.
Insert a disk into the drive and try again.
Description
The computer failed to complete the boot routine three
consecutive times for the same error.
RTC is reset, BIOS Setup default has been loaded.
CPU fan has failed.
System fan has failed.
Possible hard disk drive failure during POST.
Keyboard failure or loose cable. If reseating the cable does not
solve the problem, replace the keyboard.
No bootable partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
● If the hard drive is your boot device, ensure that the
cables are connected and that the drive is installed
properly and partitioned as a boot device.
● Enter system setup and ensure that the boot sequence
information is correct.
A chip on the system board might be malfunctioning or
motherboard failure.
S.M.A.R.T error, possible hard disk drive failure.
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