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Troubleshooting
Error messages
When erroneous operations are performed messages and advice on operation will be displayed on the LCD. Follow what is
displayed. If you touch
or do the operation correctly while the error message is displayed, the message disappears.
Error messages
A malfunction occurred. Turn the machine off, then
on again.
1
Preventive maintenance is recommended.
2
The bobbin winder safety device has activated. Is the
3
thread tangled?
The safety device has been activated. Is the
4
thread tangled? Is the needle bent?
The "Start/Stop" button does not operate with the
5
foot controller attached. Remove the foot controller.
This pattern cannot be loaded as the pattern extends
6
out of the editable area.
This USB media cannot be used.
7
Turn off the power and replace the needle
8
plate.
When the speed controller is set to control the zigzag
stitch width, the "Start/Stop" button does not
9
operate.
F**
10
80
Cause/solution
This message is displayed if a malfunction occurs.
Turn the machine off, then back on again.
If this message continues to appear, please contact your authorized Brother
dealer or the nearest Brother authorized service center.
Once this message appears, it is recommended to take your machine to an
authorized Brother dealer or nearest Brother authorized service center for a
regular maintenance check. Although this message will disappear and the
machine will continue to function once you touch
display several more times until the appropriate maintenance is performed.
This message is displayed when the bobbin is being wound, and the motor
locks because the thread is tangled, etc.
This message is displayed when the motor locks due to tangled thread or for
other reasons related to thread delivery.
This message is displayed while the foot controller is connected.
This message is displayed when the sample stitch pattern that you try to add
with the MY CUSTOM STITCH function extends out of the stitching area.
Select a different stitch pattern, or delete the existing stitch pattern (point).
This message is displayed when you try to use incompatible media. Please
visit our website (https://s.brother/cphar/) for details on the USB media that
can be used.
This message is displayed when you try to sew with a stitch other than a
straight stitch (middle needle position) while the straight stitch needle plate is
installed.
This message is displayed when the speed control lever is set to control the
zigzag stitch width, and the "Start/Stop" button is pressed. Set [Width
Control] to [OFF] in the settings screen (page 13), or use the foot controller to
operate the machine.
If error message [F**] appears in the LCD while the machine is being used, the
machine may be malfunctioning. Contact your authorized Brother dealer or
the nearest Brother authorized service center.
, the message will
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