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Symptom, Cause/solution
The fabric feeds in the opposite direction.
The feed mechanism is damaged.
The needle contacts the needle plate.
The needle clamp screw is loose.
Needle is turned, bent or the point is dull.
Fabric being sewn with the machine cannot be
removed.
Thread is tangled below the needle plate.
A broken needle has fallen into the machine.
• Turn off the machine, and remove the needle
plate. If the needle that fell into the machine can
be seen, use tweezers to remove it. After
removing the needle, return the needle plate to
its original position and insert a new needle.
Before turning on the machine, slowly turn the
handwheel toward you to check that it turns
smoothly and that the new needle enters
through the center of the needle plate opening.
If the handwheel does not turn smoothly or the
needle that fell into the machine cannot be
removed, consult your authorized Brother dealer
or the nearest Brother authorized service center.
The handwheel does not turn smoothly.
Thread is tangled in the bobbin case.
■ After sewing
Symptom, Cause/solution
Thread tension is incorrect.
Upper threading is incorrect.
Bobbin is set incorrectly.
Using improper needle or thread for the selected
fabric.
Presser foot holder is not attached correctly.
Thread tension is set incorrectly.
Bobbin thread is incorrectly wound.
Needle is turned, bent or the point is dull.
A bobbin designed specifically for this machine is
not used.
Character or decorative stitch patterns are misaligned.
Wrong presser foot was used.
Stitch pattern adjustment settings were set
incorrectly.
Stitch pattern is irregular.
Wrong presser foot was used.
Thin or stretch fabrics are being sewn.
• Attach stabilizer material to the fabric.
Thread tension is set incorrectly.
Fabric was pulled, pushed or fed at an angle while
it was being sewn.
• Sew while guiding the fabric with your hands so
that the fabric is fed in a straight line.
The thread is tangled, for example, in the bobbin
case.
Reference
*
23
23
74
74
71, 73, 74
Reference
18, 74
17, 74
22
25
33, 74
14
23
14
24
66
24
36
33, 74
27
71
Troubleshooting
4
79
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