Resetting The 4-Port Print Server Hardware - Keyspan 4-Port Print Server 1.3.1 User Manual

If you need to connect your 4-Port Print Server between two networks and are still having a
problem, please contact Keyspan technical support for further assistance.
Networking Wrap Up
If you are still have problems with your 4-Port Print Server, try resetting the 4-Port Print Server
hardware and then repeating the troubleshooting process. For instructions on how to reset your 4-
Port Print Server hardware, please skip ahead to the Resetting The 4-Port Print Server
Hardware sub section.
Troubleshooting:USB Devices
Open the Keyspan Server Utility application and go to the USB Devices tab. You should see your
USB printer listed under the USB Devices tab.
If your USB printer does not appear under either heading, please contact Keyspan technical support
for further assistance
If your USB printer appears under the USB Devices tab heading, you'll have to select your device
from the list and click the
MULTIPLE USERS NOTE: Certain USB devices will report that they
are In Use when located under the USB Devices tab heading. In Use
devices are USB devices that are being used by another user. To help
you identify who is using the device, you will be able to see the other
user's computer name. Once the user has 'disconnected' the USB printer
from their computer, you will be able to connect it to your computer.
If you're sure that no one else is using your USB printer and the devices
still showing up as In Use, please contact Keyspan technical support for
further assistance.
If your USB printer shows as Connected (under the Status column), you should be able to use the
USB printer as you would normally. You should be able to print just by going to your File menu
and selecting Print. If your USB printer is a contains a scanner, you should be able to open the
scanner software and use your printer's scanning feature.
If you're not able to use your device, please refer to your USB devices troubleshooting instructions
for what to do next. If you are still not able to use your USB printer, please contact Keyspan
technical support for further assistance

Resetting The 4-Port Print Server Hardware

You can reset the 4-Port Print Server hardware at any time. There are two ways of doing this. You
can reset the server by power cycling the server or by using the server's reset button.
Reset Via Power Cycling
To reset the 4-Port Print Server, just disconnect the server's power supply, wait 5 seconds, and
reconnect the power supply. This will reset/reboot your server.
This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23
Keyspan:4-Port Print Server - User Manual
green Connect button in order to use your device.
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