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Summary of Contents for Hansaton wave R312
- Page 1 HANSATON wave R312 hearing aid user guide HANSATON wave R312...
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Page 2: Your Hearing Aid Details
Your hearing aids operate between 2.4 GHz– Hearing aid 2.48 GHz frequency range. When flying please check if flight operator requires devices to be HANSATON wave R312 switched into flight mode, see chapter 11. Hearing aid model Earpieces HANSATON wave R312... - Page 3 Quick guide Changing batteries Battery size Low battery warning 2 beeps every 1. Remove the 3. Place 2. Open the 30 minutes battery door. battery in sticker from Multi-function button the battery the new door with battery the flat The button has several functions. It functions and wait 2 side facing as a volume control and/or a program change...
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Page 4: Table Of Contents
Thank you Table of contents Thank you for choosing these hearing aids. 1. Parts of the hearing aid ............4 Please read the user guide carefully to make sure 2. Let and right hearing aid markers ......... 6 that you understand and get the best out of your 3. -
Page 5: Parts Of The Hearing Aid
1. Parts of the hearing aid HANSATON wave R312 hearing aids Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids through the microphones Multi-function button - switches between listening programs, changes the volume level,... -
Page 6: Let And Right Hearing Aid Markers
3. On and of 2. Let and right hearing aid markers The battery door acts as an on and of switch. There is a red or blue marking on the back of the hearing aid and on the speaker. This will tell you Close the battery door if it is a let or a right hearing aid. -
Page 7: Batteries
2 flat side facing HANSATON wave brown PR41 7002ZD R312 minutes. upwards. If it is dii cult to close the battery door: check Please ensure that you use the correct type of that the battery is inserted correctly and that battery in your hearing aid (zinc-air). -
Page 8: Putting Your Hearing Aids On Your Ears
5. Putting your hearing aids on your 6. Removing the hearing aids from ears your ears Your hearing aids will be color-coded with a Pull on the bend of the wire and remove the marking on the outside of the hearing aid: hearing aid from behind the ear. -
Page 9: Multi-Function Button
7. Multi-function button Program control Each time you push the upper part of the button The multi-function button has on either hearing aid for longer than 2 seconds, several functions. you will move to the next hearing aid program. It functions as a volume control and/ Your hearing aids beep to indicate which or a program change depending on program you are in. -
Page 10: Connectivity Overview
Volume control 8. Connectivity overview To adjust the volume of your environment: The illustration below shows some of the Push the upper part of the button on the • connectivity options available for your hearing hearing aid to increase the volume, and aids. -
Page 11: Initial Pairing
9. Initial pairing Consult your phone user guide for instructions on pairing a Bluetooth device with your phone. ® Initial pairing to a Bluetooth enabled device It is only necessary to perform the pairing Connecting to the Bluetooth enabled device procedure once with each device featuring At er being paired to your device, your hearing aid Bluetooth wireless technology. -
Page 12: Phone Calls
10. Phone calls Making a call Enter the phone number and press the dial Your hearing aid connects directly with button. You will hear the dialing tone through Bluetooth enabled phones. When paired your hearing aids. Your voice is picked up by the and connected to your phone, you will hear hearing aid microphones and transmitted to the notiications and the caller’s voice directly in... - Page 13 Ending a call Accepting a call A call can be ended by a long press on the upper When receiving a call, in-coming call notiication or lower part of the multi-function button on the will be heard in the hearing aids. hearing aid (more than 2 seconds) or directly on The call can be accepted by a short press on the your phone.
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Page 14: Flight Mode
11. Flight mode Exiting flight mode To enable the Bluetooth wireless function and to Your hearing aids operate between 2.4 GHz– exit flight mode: 2.48 GHz frequency range. When flying some 1. Open the battery door. operators require all devices to be switched into flight mode. -
Page 15: Using The Stream Remote App
The product is designed such that it functions without problems or restrictions if used as Compatibility information intended, unless otherwise noted in this user The HANSATON stream remote App can be used on guide. phones with Bluetooth Low Energy (LE) capability. Please ensure to use, transport and store... -
Page 16: Care And Maintenance
Remove the battery if you are not using your 14. Care and maintenance hearing aid for a long period of time. Expected service life: These hearing aids are classiied as IP68. This The hearing aids have the expected service life means that they are water and dust resistant of ive years. -
Page 17: General Information
When you are not using your hearing aid, leave Use of your hearing aid around water can the battery door open so that any moisture restrict air flow to the batteries causing it to stop working. Should your hearing aid stop can evaporate. -
Page 18: Exchanging The Earwax Protection
15. Exchanging the earwax protection 2. Gently pull of the earpiece or dome to Your hearing aid is equipped with an earwax remove. protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 19 Exchanging the earwax protection with CeruStop To replace the earwax protector on the 3. To insert the new earwax receiver, only use the wax ilter tool that was protector, gently push recommended by your hearing care professional the insertion side of the (see page iii) exchange tool straight into the hole of the speaker...
- Page 20 Exchanging the earwax protection with Attaching the earpiece or dome to the speaker ™ CeruShield Disk 1. Gently rotate the CeruShield 1. Hold the speaker in one Disk in the direction indicated hand and the earpiece or by the arrows until a free dome in the other.
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Page 21: Service And Warranty
16. Service and warranty Warranty limitation This warranty does not cover damage from Local warranty improper handling or care, exposure to Please ask the hearing care professional where chemicals or undue stress. Damage caused you purchased your hearing aids about the by third parties or non-authorized service terms of the local warranty. -
Page 22: Compliance Information
Standard hearing system • Increase the separation between the equipment and receiver USA - FCC ID: • Connect the device into an outlet on a circuit diferent from HANSATON wave R312 KWC-MZP that to which the receiver is connected Notice 1 •... -
Page 23: Electromagnetic Emissions
Electromagnetic emissions Radio information of your wireless hearing aid Manufacturer’s Declaration: The hearing aids are intended for Antenna type Resonant loop antenna use in the electromagnetic environments listed below. The user Operation frequency 2.4 GHz – 2.48 GHz should assure that they are used in such environments. Modulation GFSK, Pi/4 DPSK, GMSK Radiated power... -
Page 24: Electromagnetic Immunity
Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Immunity IEC60601-1-2 Compliance Level Test Test Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Rated power Discharge frequency +/- 2 kV , +/- 4 kV, +/- 2 kV , +/- 4 kV, 30 A/m 30 A/m (ESD) IEC... -
Page 25: Information And Explanation Of Symbols
18. Information and explanation of This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user symbols guide. With the CE symbol, Sonova AG coni rms that Important information for handling and product safety. this product - including accessories - meets the xxxx requirements of the Medical Devices Regulation (EU) - Page 26 Indicates the manufacturer’s catalogue number so that The symbol with the crossed-out garbage bin is to make the medical device can be identiied. you aware that this device as well as batteries may not be thrown away as normal household waste. Please Indicates that the device is a medical device.
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Page 27: Troubleshooting Guide
19. Troubleshooting guide Cause Possible remedy Issue: not loud enough Cause Possible remedy Low volume Turn up volume; see hearing Issue: no sound care professional if problem persists Not turned on Turn on Low battery Replace battery Low/dead battery Replace battery Custom molds/domes See “Putting your hearing Poor battery contact... - Page 28 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: intermittent sound Poorly itting custom Consult your hearing care Low battery Replace battery molds/domes professional Dirty battery contact Consult your hearing care Custom molds/domes Clean custom molds/domes. professional blocked with ear wax See “Care and maintenance.
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Page 29: Important Safety Information
20. Important safety information Cause Possible remedy Issue: mobile phone calls not being heard through Please read the relevant safety information and hearing aids limitations-of-use information on the following Hearing aids are in flight Exit flight mode: open pages before using your hearing aid. mode battery door, then close battery door... -
Page 30: Intended Patient Population
Medical contraindications Side efects: Medical contraindications for the use of hearing Physiological side-efects of hearing aids like aids are: tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching Hearing loss is not in the itting range of the •... - Page 31 Acute or chronic dizziness; The hearing care professional may decide that a • referral is not appropriate or in the best interest Audiometric air-bone gap equal to or greater • of the patient when the following applies: than 15 dB at 500 Hz, 1000 Hz and 2000 Hz; When there is suicient evidence that •...
- Page 32 If legally required, the patient has signed a Any serious incident that has occurred in disclaimer to conirm that the referral advice relation to the hearing aid, should be reported has not been accepted and that it is an informed to the manufacturer representative and the decision.
- Page 33 Hazard warnings Do not use the hearing aids in explosive Your hearing aids operate between 2.4 GHz areas (mines or industrial areas with danger -2.48 GHz frequency range. When flying of explosions, oxygen rich environments please check if flight operator requires or areas where flammable anesthetics are devices to be switched into flight mode, see handled) or where electronic equipment is...
- Page 34 The following is only applicable for persons This hearing aid is not for children below 36 with active implantable medical devices months. The usage of this device by children (i.e. pacemakers, deibrillators, etc.): and individuals with cognitive impairment should be supervised at all times to ensure Keep the wireless hearing aid at least 15 cm •...
- Page 35 Portable RF communications equipment The majority of hearing aid users have a (including peripherals such as antenna hearing loss for which a deterioration in cables and external antennas) should be hearing is not to be expected with regular used no closer than 30 cm (12 inches) to any use of a hearing aid in everyday situations.
- Page 36 In very rare cases if not securely attached, Ear wax gathers naturally in your ear. Ear an eartip or part of it can remain in your ear wax may lead to reduced perceived sound canal when removing the hearing aid from or cause the hearing aid to stop working.
- Page 37 Information on product safety Hearing aids and their parts should be These hearing aids are water resistant kept out of reach of children and anyone and not waterproof. They are designed to who might swallow, choke on or otherwise withstand normal activities and occasional cause injury to themselves with them.
- Page 38 When you are not using your hearing aid, If you are not using your hearing aid for a leave the battery door open so that any long period of time, store it in a box with a moisture can evaporate. Make sure that you drying capsule or in a well ventilated location.
- Page 39 Mobile phone compatibility rating The performance of the individual hearing aids may vary with individual mobile phones. Some hearing aid users have reported a buzzing Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile phone new phone, please be sure to try it with your...
- Page 40 Australian Sponsor : Evertone Pty Ltd. 15/51-53 Spring St Bondi Junction NSW 2022 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeingen, Germany Pat. www.sonova.com/en/intellectualproperty...
- Page 41 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.hansaton.com 7 6 1 3 3 8 9 7 7 3 3 4 7...
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