Troubleshooting; What To Do If You Are In Doubt Or Have A Problem - Samsung MG23F301T Series Owner's Instructions & Cooking Manual

troubleshooting

WHAT TO DO IF YOU ARE IN DOUBT OR HAVE A PROBLEM

If you have any of the problems listed below try the solutions given.
This is normal.
• Condensation inside the oven.
• Air flow around the door and outer casing.
• Light reflection around the door and outer casing.
• Steam escaping from around the door or vents.
The oven does not start when you press the ( ) button.
• Is the door completely closed?
The food is not cooked at all.
• Have you set the timer correctly and/or pressed the ( ) button?
• Is the door closed?
• Have you overloaded the electric circuit and caused a fuse to blow or a
breaker to be triggered?
The food is either overcooked or undercooked.
• Was the appropriate cooking length set for the type of food?
• Was an appropriate power level chosen?
Sparking and cracking occur inside the oven (arcing).
• Have you used a dish with metal trimmings?
• Have you left a fork or other metal utensil inside the oven?
• Is aluminum foil too close to the inside walls?
The light bulb is not working.
• The Light bulb should not be replaced in person for safety reasons.
Please contact nearest authorised Samsung customer care, to arrange
for a qualified engineer to replace the bulb.
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The oven causes interference with radios or televisions.
• Slight interference may be observed on televisions or radios when the
oven is operating. This is normal. To solve this problem, install the oven
away from televisions, radios and aerials.
• If interference is detected by the oven's microprocessor, the display
may be reset. To solve this problem, disconnect the power plug and
reconnect it. Reset the time.
Smoke and bad smell when initial operating.
• It's a temporary condition by new component heating. Smoke and smell
will disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with
putting lemon formation or lemon juice in the cabinet.
If the above - enable you to solve the problem, then contact your local
SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
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6/7/2022 1:46:59 PM 6/7/2022 1:46:59 PM