Mobius Mini2 User Manual page 12

Q. The camera is not recognized as a removable disk.
A. The operating system must be XP or greater. The camera must be connected using a
standard USB cable. Confirm the cable is not defective by attaching another USB device using
the same cable. Do not use a USB hub. Try using another USB port.
Defective cables are the most common problems when the camera is not correctly recognized
by the PC.
Q. An SD card is installed, but the camera is not recognized as a removable disk or by mSetup.
A. If you are sure your USB cable is not defective, then it's possible that the PC USB drivers are
not working properly. DriveCleanup.exe (freeware) may be able to fix USB corruption problems.
•
Do not use a USB hub.
•
Try using another USB port.
•
Defective cables are the most common problems when the camera is not correctly
recognized by the PC.
Q. When the camera is connected as an external disk all the files on the SD card appear as
corrupt.
A. There is a problem with your cable or the PC USB drivers are corrupt. DriveCleanup.exe
(freeware) may be able to fix USB corruption problems.
Q. The camera does not charge or does not automatically start recording when external power is
connected and the 'Auto Record External Power' parameter is set appropriately.
A. External USB power exceeds ~5.25V or is under-powered.
Q. Playback is erratic or stutters or the playback colors are psychedelic or the video flashes, has
corrupted blocks etc.
A. Always first copy the video file from the memory card to your hard drive.
•
Your PC or graphics card may not be powerful enough to playback the video stream.
•
You may not have enough memory installed in your PC.
•
Use VLC Media Player or MPC-HC (Media Player Classic - Home Cinema). Windows
Media Player often chokes on underpowered machines.
•
Psychedelic colors may also indicate problems with the CMOS lens module. Make sure
the CMOS lens cable is correctly seated and not cracked. The lens cable is very fragile.
Q. The camera functions normally but the video is completely black.
A. Make sure the lens cap is removed.
Q. The camera functions normally but no sound is recorded.
A. Make sure the audio has not been toggled off (see above).
Q. There is a distinctive buzzing or clicking noise when videos are played back.
A. Only use quality micro SD cards with a class rating of 10. Low quality cards can draw
excessive current which may result in electrical noise in the recording.
This manual was last updated on 22 August 2022 (Rev. 1)