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Troubleshooting
This section may help you isolate the cause of a
problem and as a result, eliminate the need to
contact technical support.
"Unknown" or "Out Of Range" is displayed.
Input the supported signal (page 39).
The monitor cannot be operated even when
you press the buttons.
The monitor settings cannot be changed.
The monitor cannot be remotely operated.
The key protection function is enabled. Set
the Control Lock setting to "Off" (page 32).
Menu operations and/or input switching
cannot be performed while monitoring the
signal with AUX IN. Stop monitoring the
signal.
The black bars appear at the upper and
lower positions of the display When the
signal aspect ratio is different from that of the
panel, the black bars appear. This is not a
failure of the unit.
While the logo is displayed, the operation
buttons do not operate when pushed.
While the logo is displayed, the operation
buttons do not operate. After the logo
disappears, the operation buttons can be
operated. The logo display time can be set in
the menu (page 33).
The display is dark. When the unit is used
in a high temperature environment, the
brightness of the display backlight is reduced
to lower the temperature inside the unit. When
this function is activated, the power indicator
flashes in green.
Error Messages
When the following messages appear on the
screen, turn off the power and contact an
authorized Sony dealer.
Messages
Fan Error
Temperature Error
35
Description
A malfunction occurs in the fan.
The temperature of this unit has
increased.
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