Page 1
Network Appliance Platform FX-3420 User Manual Version: 1.0 Date of Release:2022-09-22...
Page 2
- assumed to be qualified in the servicing of computer equipment, such as professional system integrators, or service personnel and technicians. The latest version of this document can be found on Lanner’s official website, available either through the product page or through the Lanner Download Center page with a login account and password.
Page 3
FX-3420 User Manual Taiwan Corporate Headquarters China Lanner Electronics Inc. Beijing L&S Lancom Platform Tech. Co., Ltd. 7F, No.173, Sec.2, Datong Rd. Guodong LOFT 9 Layer No. 9 Huinan Road, Xizhi District, New Taipei City 22184, Huilongguan Town, Changping District, Beijing...
Page 5
FX-3420 User Manual Follow these guidelines to ensure general safety: Keep the chassis area clear and dust-free during and after installation. Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and roll up your sleeves.
Page 6
FX-3420 User Manual yourself by touching the metal part of the chassis. Periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms). L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour refroidir l’équipement à...
Page 7
FX-3420 User Manual Before turning on the device, ground the grounding cable of the equipment. Proper grounding (grounding) is very important to protect the equipment against the harmful effects of external noise and to reduce the risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect the ground wire after turning off the power. A ground wire is required and the part connecting the conductor must be greater than 4 mm2 or 10 AWG.
Page 8
FX-3420 User Manual Main Features ..........................9 Package Content ........................... 9 Ordering Information ........................9 System Specifications ......................... 10 Front Panel ..........................11 Rear Panel ........................... 12 Motherboard Information ......................13 Opening the Chassis ........................23 Installing the System Memory ....................23 Mounting the System .........................
Page 9
FX-3420 offers a secure, high-performance, and high storage density in just 2RU of space for next-gen Lanner HCI appliances. FX-3420 can support up to 768GB of memory through multiple DDR4 2666 MHz REG DIMM modules and comes with 12x SATA 3.5” swappable disk drive bays. In addition, FX-3420 provides other I/O functionality including one onboard M.2 slot, one RJ-45 console, one IPMI port for remote...
Page 10
FX-3420 User Manual Form Factor 2U 19“ Rackmount Intel® Xeon® Processor Scalable Family Processor Options (codenamed Skylake-SP/Cascade Lake-SP) Platform CPU Socket 1x FCPGA Chipset Intel C621 Lewisburg PCH Security Acceleration Optional module BIOS AMI SPI Flash BIOS Technology DDR4 2666 MHz REG DIMM System Memory Max.
Page 11
FX-3420 User Manual Description VGA Port 1x DB-15 Connector USB Ports 2x USB 2.0 ports HDD Bay 12x 3.5” Swappable HDD Bays A: System Power B: Show ID Button C: Reset Button D: System Failure LED E: Memory Failure LED...
Page 12
FX-3420 User Manual Description HDD Bay 2x 2.5” Swappable HDD Bays AC 850W (1+1) Redundant PSU 1x PCIE x8 slot Half Height, Half Length Size Card At Rear (HHHL) PCIe Slot 2 x PCI-E x16 slot Full Height, Length – 266.7 mm (Standard Length is 312mm)
Page 13
FX-3420 User Manual The block diagram indicates how data flows among components on the motherboard. Please refer to the following figure for your motherboard’s layout design.
Page 14
FX-3420 User Manual The pin headers on the motherboard are often associated with important functions. With the shunt (Jumper) pushed down on the designated pins (the pin numbers are printed on the circuit board, surrounding the pin header), certain feature can be enabled or disabled. While changing the jumpers, make sure your system is turned off.
Page 15
FX-3420 User Manual 5. JPWR1: Power ON/OFF Jumper Description Power ON/OFF NC (Default) Normal 6. JRST1: Hardware / Software reset select Jumper Description Hardware reset 2-3 (Default) Software reset 7. JBZ1: Buzzer function Jumper Description 1-2 (Default) Normal No buzzer function 8.
Page 23
Also, please wear ESD protection gloves when conducting the steps in this chapter. 1. Loosen the 2 thumb screws from the rear panel of FX-3420. 2. Gently pull the cover backward a bit, and lift the cover up to remove it.
Page 24
FX-3420 User Manual Please do follow the memory module installation instructions to install the DIMMs, and make sure Do not mix RDIMMs with LRDIMMs. ⚫ For optimal performance, split the DIMMs evenly across the CPUs when two CPUs are installed.
Page 25
FX-3420 User Manual There are various methods to mount this system based on your application and the environment. This system came with two types of mounting kits for a typical rack or enclosure mounting installation or installing this system in a rack:...
Page 26
FX-3420 User Manual Power supply units wear down eventually. Please be noted that this system supports only 850W PSU. Please prepare the power supply units matching this capacity. 1. On the rear panel, locate the power supply units and disconnect the power cords.
Page 27
FX-3420 User Manual This document specifies the BMC firmware features of Lanner. The BMC firmware implements IPMI 2.0 based on ASPEED service processor. It performs all the BMC management tasks defined by IPMI 2.0. In addition, Lanner’s BMC firmware runs an embedded web-server for full configuration using Web UI, which has a low learning curve.
Page 28
FX-3420 User Manual System health monitoring The BMC implements system sensor monitoring feature. It could monitor voltage, temperature, and current of critical components. System Power Management The BMC implements chassis power and resets functions for system administrators to control and manage the system power behavior.
FX-3420 User Manual Serial over LAN (SOL) IPMI 2.0 SOL is implemented to redirect the system serial controller traffic over an IPMI session. System administrators are able to establish a SOL connection with a standard IPMI client, like IPMITOOL, to remotely interact with serial text-based interfaces such as OS command-line and serial redirected BIOS interfaces.
Page 30
FX-3420 User Manual IPMI Commands Support List COMMANDS NETFN IPM Device “Global” Commands Get Device ID APP (06h) Cold Reset APP (06h) Warm Reset APP (06h) Get Device GUID APP (06h) BMC Watchdog Timer Commands Reset Watchdog Timer APP (06h)
Page 31
FX-3420 User Manual Delete SEL Entry Storage (0Ah) Clear SEL Storage (0Ah) Get SEL Time Storage (0Ah) Set SEL Time Storage (0Ah) Get SEL Time UTC Offset Storage (0Ah) Set SEL Time UTC Offset Storage (0Ah) LAN Device Commands Set LAN Configuration Parameters...
Page 32
FX-3420 User Manual In the address bar of your Internet browser, input the IP address of the remote server to access the BMC interface of that server. Initial access of BMC prompts you to enter username and password. A screenshot of the login screen is given...
Page 33
FX-3420 User Manual Username: admin Password: admin The default username and password are in lower-case characters. When you log in using the default username and password, you will get full administrative rights, and it will ask you to change the default password once you log in.
Page 34
FX-3420 User Manual The BMC Web UI consists of various menu items: Menu Bar The menu bar displays the following: Dashboard Sensor Event Log Settings Remote Control Image Redirection Power Control Maintenance Sign out A screenshot of the menu bar is shown below:...
Page 35
FX-3420 User Manual The user information and quick buttons are located at the top right of the Web UI. User Information Logged-in user information: Click the icon to view the logged-in user information. A screenshot of the logged-in user information is shown below: Logged-in User Information The logged-in user information shows the logged-in user’s username, privilege, with the quick buttons...
Page 36
FX-3420 User Manual If your system is shipped without an operating system, install the supported operating system using the following resources. 1. Download the ISO image and make a bootable DVD from it. 2. Connect a DVD player or other type of readers (floppy disk, or a drive) to a computer.
Page 37
FX-3420 User Manual 5. After a JViewer screen pops up, select “Media” and then “Virtual Media Wizard” from the toolbar. 6. On Virtual Media screen, select your media type to load the image. For example, click on “Browse” of CD/DVD Media 1 and then “Connect CD/DVD.”...
Page 38
FX-3420 User Manual 7. The Status window will display the connection status. 8. The installation process will automatically start. Please follow the onscreen instruction to complete the rest of the steps and restart the target system manually.
Page 39
FX-3420 User Manual BIOS is a firmware embedded on an exclusive chip on the system’s motherboard. Lanner's BIOS firmware offering including market-proven technologies such as Secure Boot and Intel Boot Guard technology deliver solid commitments for the shield protection against malware, uncertified sequences and other named cyber threats.
Page 40
FX-3420 User Manual Speed Link Activity RJ45 Port Link Activity Blinking Amber Link has been established and there is activity on this port Solid Amber Link has been established and there is no activity on this port No link is established...
Page 41
Eventually, you are left with no choice but to ship the board back to the manufacturer. Lanner understands this pain and has empowered our products with the Dual BIOS feature. Normally, the Primary BIOS is used to boot the OS during powering up; when Primary BIOS is down, the Recovery BIOS automatically jumps in to boot up the OS for the User to take further steps such as performing data backup and BIOS upgrade.
Page 42
FX-3420 User Manual Few things can shut down a computer as completely as a corrupted BIOS. With Dual BIOS feature, you will be guaranteed to enter a healthy OS to perform thorough troubleshooting before the situation is irreparable. Dual BIOS features two physical BIOS ROMs soldered onto the motherboard, carrying two separate BIOS images.
Page 43
FX-3420 User Manual On POST screen, the Boot Bios information will display the BIOS used for this bootup. With the Recovery BIOS at work, it can be asserted that the Primary BIOS is having such severe problem that it failed to function. Before you make certain the BIOS chip is completely corrupted, it is definitely sensible...
Page 44
Lanner Technical Support. Disclaimer Under no circumstances will Lanner accept responsibility or liability for damages of any kind whatsoever resulting or arising directly or indirectly from a BIOS update.
Page 45
FX-3420 User Manual 1. All products are under warranty against defects in materials and workmanship for a period of one year from the date of purchase. 2. The buyer will bear the return freight charges for goods returned for repair within the warranty period;...
Page 46
FX-3420 User Manual When requesting RMA service, please fill out the following form. Without this form enclosed, your RMA cannot be processed.
Need help?
Do you have a question about the FX-3420 and is the answer not in the manual?
Questions and answers