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Returned Goods:
The unauthorised return of parts or product shall be refused and placed in the hands
of the carrier at the cost of the shipper. Return authorisations (RA) can be obtained
from BFE Head Office only.
Service Department hours: Monday to Friday between 8am and 3pm
Service Email: spares@bfe.com.au
Service Request: www.bfe.com.au/service
PLEASE NOTE:
Authorised service technicians do not reside in all areas of this vast
country. If you live beyond the reasonable service area of a metropolitan area, BFE
may not be able to support the labour portion of the product warranty. Alternatively,
you can return (at your cost) your product to the closest BFE repair centre, where it will
be fixed at no charge under the warranty period.
(Metropolitan Area - defined as no more that 50km from G.P.O in all capital cities)
Disclaimer:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a 'Major Failure' and
for compensation for any other reasonable foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if the goods fail to be of an
acceptable quality and the failure does not amount to a 'Major Failure'.
BFE does not assume, nor authorise any representative or other person to make or
assume any warranties whatsoever on behalf of BFE, whether expressed or implied,
in connection with the sale, service, or shipment of our products.
BFE reserve the right to make changes and improvements in our products and
specifications without incurring any obligation to similarly alter products previously
purchased.
This warranty operates in addition to other rights and remedies available to
consumer's rights under the Australian Consumer Law.
Service Department hours: Monday to Friday between 8am and 3pm
Email: spares@bfe.com.au W:www.bfe.com.au/service
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