Troubleshooting; Troubleshooting Checklist - Develop ineo 25e Quick Manual

3.4

Troubleshooting

3.4

Troubleshooting

3.4.1

Troubleshooting checklist

6 CAUTION
- If you detect odd sounds, smoke or odor emitting from your machine, unplug the power cord immedi-
ately and contact your local technical representative. Do not attempt to disassemble or repair the ma-
chine yourself.
d
Attempting to repair the machine yourself may void the limited warranty.
Troubles
The machine does
not operate.
The display shows
nothing.
The paper does not
come out.
The paper jams fre-
quently.
The document does
not come out.
The document jams
frequently.
The document jams
frequently.
ineo 25e
Check items
Is the power cable firmly
inserted?
In the power switch on?
Is the machine in energy
save mode?
Is paper loaded?
Is paper jammed?
Is the paper loaded prop-
erly?
Is the cassette loaded
correctly?
Does the paper meet the
specification of the ma-
chine?
Does the document meet
the specification of the
machine?
Is the document jammed?
Does the document meet
the specification of the
machine?
Is the document guide
misaligned?
Are there any pieces of
paper left in the automatic
document feeder?
Are the rollers dirty?
Solutions
Insert the power cable firmly into the power plug.
Turn both the primary and secondary power
switches on.
When the <Energy Save> button illuminates, the
machine is in energy save mode. Press <Energy
Save> to release the mode and to return the ma-
chine to the ready screen.
Load the paper into the cassette or bypass tray.
Check the message on the display and clear the
paper jam.
Load the paper properly.
Set the paper guides so that they fit the paper.
Set the paper size. For details, see Setup the paper
size (page 1-9 and page 1-11).
Make sure that the cassette is pushed all way in.
Use paper that meets the specification for the ma-
chine. See chapter 6 in the Administrator's Guide.
Check chapter 6 in the Administrator's Guide.
Check the message on the display and clear the
document jam.
Use documents that meet the specification for the
machine. See chapter 6 in the Administrator's
Guide.
When you load the document in automatic docu-
ment feeder, align the document guide with the
document.
Open the ADF cover and check to see if there are
residual pieces of paper caught in the feed rollers.
Clean the rollers. For details, see chapter 4 in the
Administrator's Guide.
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