Table of Contents
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Appendix
Failure appearance
Robot can' t
normally start
Robot can' t
normally
charging
Robot can' t do
motion
navigation
Robot can' t
broadcast
sound
Abnormal robot
motion
Robot fallen
Abnormal list and troubleshooting
Emergency switch been pressed down, check whether the PMMA plate of
emergency switch been broken
Please contact customer service staffs handle if it been broken
No enough power, please charging through adapter connect robot
Please contact customer service staff handle if other reasons
The position of charging piles moved. Please place the charging piles at the
original setting place
Charging piles not connect the power supply, please connect the charging
pile to power supply
Charging piles been baffled, please guarantee no baffles before the charging
piles
Please contact customer service staff handle if other reasons
When robots are in map blind area, please close the robot and push to
nearby the charging piles and start navigation again
Visual module been covered, please make ensure the visual fix position
module not been covered
Robot radar failure, please check whether laser radar normally rotating
Robot impact switch failure, please check whether impact switch been
squeezed
Please contact customer service staff handle if other reasons
Robot sound closed or too small volume, please set the sound again
Please contact customer service staff handle if other reasons
Please shut off the power supply of machine immediately, contact customer
service staffs handle
Please shut off the power supply of machine immediately, contact customer
service staffs handle
Possible reasons and solutions
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19
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