CAMBRIONIX SP54 User Manual
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User Manual
SP54
2022/05
© 2021 Cambrionix Ltd. All rights reserved.
EN

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Summary of Contents for CAMBRIONIX SP54

  • Page 1 User Manual SP54 2022/05 © 2021 Cambrionix Ltd. All rights reserved.
  • Page 2: Table Of Contents

    1. Table of Contents 1. Table of Contents 2. Your SP54 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1.
  • Page 3 9. Returns and Damaged Products 9.1. What do I do if my order arrives and something the product is faulty or is physically damaged? 9.2. What happens after I have requested a Return? 10. Compliance and Standards SP54 Page 2 of 25...
  • Page 4: Your Sp54 At A Glance

    2. Your SP54 at a glance The SP54 has been designed primarily for desktop use, being highly compact and quiet. It provides 2.5W of charging power to each of its 54 x USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device information.
  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the SP54. Any errors or omissions can be reported using our support ticket system (seeHelp and Support). This way, any issues can be collected and fixed.
  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.
  • Page 7: Power Supply

    Do not touch the power plug with wet hands. Do not allow liquids to come into contact with the unit or power supply. CAUTION Damage to your product may occur Do not short circuit the Power Supply Unit (PSU) supplied with your product. SP54 Page 6 of 25...
  • Page 8: Storage And Installation

    Do not place the power cord near heat sources. Connect the plug to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.
  • Page 9: Getting Started

    As well as a guide for product safety-related information. The SP54 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. Please see the physical specifications section of this manual for information on the environment specifications.
  • Page 10: Connecting To The Mains

    If any damage is found, replace the damaged cord before further use. 4.4. Connecting to Host Once the power is connected, connect the SP54 to your host system using a USB 2.0 Type-B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.
  • Page 11 Device Information Plate which is either on the underside or back of the unit. Including serial and PO numbers, can help identify the product in question faster, and speed up the process. SP54 Page 10 of 25...
  • Page 12: Using Your Sp54

    5.2.1 Connecting the Hub to a host computer Connect the SP54 to your host system using a USB 2.0 Type-B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.
  • Page 13: Data Transfer

    In order to transfer data, connect the host port to your local (host) computer using a USB 2.0 Type-B compliant cable. Any devices connected to the hub will now appear as if they were connected to the host computer’s USB port. 5.2.4 Communication Interface and Protocol SP54 Page 12 of 25...
  • Page 14 The default communications settings should be set to 115200 baud, 8 data bits, no parity, and one stop bit. This is sometimes referred to as "115200,8,N,1". No flow control is used. ANSI terminal emulation should be selected SP54 Page 13 of 25...
  • Page 15: Cleaning Your Sp54

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
  • Page 16: Product Specifications

    430 x 86 x 28mm Weight 1.5kg 6.4. Consumables and Placing Orders Below is a list of any Consumable products you may require for your SP54 including the cables you will require to connect devices to the hub. SP54 Page 15 of 25...
  • Page 17: Power Supply

    (available from what's included section) These can be ordered from the reseller or solution partner you purchased your SP54 from, or from Cambrionix directly. To find one of our partners local to you please visit www.cambrionix.com/partners...
  • Page 18: Troubleshooting

    7. Troubleshooting If you experience any issues with your SP54; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.
  • Page 19: Device Connection

    Unstable device connection Some devices can have unstable connections with your host system through the SP54. We have only observed this behaviour in a very few amount of devices, by disabling CDP this has resolved all issues and the connections are stable.
  • Page 20: Hub Connection Issues

    Hub not connecting to host If you see that the SP54 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to ensure you...
  • Page 21: No Gui

    If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually: echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it.
  • Page 22: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". SP54 Page 21 of 25...
  • Page 23: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct.
  • Page 24 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website. Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. When contacting us about returning a product please provide the following information.
  • Page 25: Compliance And Standards

    10. Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 SP54 Page 24 of 25...
  • Page 26 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 27 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022/05 © 2021 Cambrionix Ltd. All rights reserved.

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