Troubleshooting - Intermec EasyCoder 401 User Manual

Intermec EasyCoder 401 Linerless – User's Manual
TROUBLE SHOOTING
Symptom
Overall weak printout
Printout weaker on one side
Weak spots
Overall dark printout
Excessive bleeding
White lines along paper web
Large part of dot line missing
Last part of label missing
Printout missing along inner edge Bad paper alignment
Paper jams in printer
Compressed printing along web
Inferior ladder bar code printing
Bad cutting
Paper jams in cutter unit
Cutter does not cut
Printer does not feed
The list below is intended to help the operator to correct possible
printout troubles or flaws in printout quality, and to decide when
assistance from the Service dept. of the nearest Intermec dis-
tributor is required. Note that most problems are due to operat-
ing errors or normal wear of the printhead.
Possible Cause
Adhesive build-up on printhead
Wrong Paper type setup
Low Contrast setup
Printhead pressure too low
Worn printhead
Wrong printhead voltage
Uneven printhead pressure
Foreign particles on paper
Paper fibres on printhead
Poor paper quality
Worn printhead
Worn pressing roller
Wrong Paper Type setup
Contrast setup value too high
Printhead pressure too high
Wrong printhead voltage
Wrong Paper Type setup
Contrast setup value too high
Printhead pressure too high
Faulty energy control
Printhead dirty
Missing dots on printhead
Wrong X-start or Width setup
Failing printhead
Failing strobe signal
Too small image buffer
X-start setup value too low
Adhesive residue on printer parts
Adhesive residue in cutter
Too high release force required
Linerless less suited for ladder bar codes Change the layout
Adhesive residue on anvil blade
Adhesive residue inside cutter unit
Parts of labels stuck inside cutter unit
Safety switch defect or not activated
Wrong Fingerprint version (< 6.1)
LTS erroneously detects label not taken Adjust LTS
Remedy Refer to
Clean printhead User's Manual
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace printhead User's Manual
Replace CPU board Call Service
Adjust outer knob Technical Manual
Wipe paper clean n.a.
Clean printhead User's Manual
Use other media Technical Manual
Replace printhead User's Manual
Check/replace Call Service
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace CPU board Call Service
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace CPU board Call Service
Clean printhead User's Manual
Replace printhead User's Manual
Change setup Technical Manual
Replace printhead User's Manual
Check CPU-board Call Service
Increase buffer Technical Manual
Adjust User's Manual
Increase Technical Manual
Clean User's Manual
Clean User's Manual
Change paper n.a.
n.a.
Clean User's Manual
Clean User's Manual
Clean User's Manual
Check arm is closed User's Manual
Check switch Call Service
Check version Shell Manual
Technical Manual
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