Troubleshooting; Cleaning - Ecostrad iQ Plus Instruction Manual

8 | Troubleshooting

Issue
Heater is not
heating.
Er code displaying.

9 | Cleaning

The heater should be cleaned regularly to ensure fault-free operation. The most
common cause of overheating is the build-up of dust or fluff within the heater.
Prevent this from happening by regularly unplugging the heater and dusting the vents
and grille.
1. First unplug the heater and ensure it has cooled down before cleaning.
2. Wipe the surface gently with a soft cloth dipped in water or kitchen surface
cleaner.
3. Protect the inside of the product and control panel from water ingress.
4. Let the product dry naturally before using again.
5. If you need to store the product, house it in its original packaging and store it in a
dry and ventilated place.
NOTE - Do not use solvents such as alcohol, gasoline, lacquer thinner or toluene to
wash the product. This can cause the body to yellow and corrode.
Ecostrad_iQ_Plus_V2.6_15022022
Explanation
Temperature sensor
has become
disconnected, or
heater has short
circuited.
Solution
The heater will not
heat while either
sensor is
disconnected. Contact
the seller (section 1) to
arrange repair or
replacement.
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