Rinnai Novo Operation Manual page 15

What's happening
Performance problems
Warm air not coming from the unit on startup
Fan continues to run after the unit is turned
off
Fire will not light when switched on
Unit stops during operation
Remote problems
Remote control doesn't work
Explanation and/or possible solution
The fan starts automatically after a short delay.
This is to allow the fire to warm up, helping avoid
cold draughts.
This is to remove the residual heat and will stop
once the fire cools down.
Ensure the power cord is plugged in and turned
on. Ensure the gas supply is on.
Possible power failure, or gas supply may have
been turned off
Unit not plugged in properly or has been turned
off—plug in power cord or press the On/Off
button.
Remote lock-up due to signal being out of range,
incorrectly aimed at the unit, or obstructed.
Battery may be flat.
Novo DV operation guide: 13747-A 01-2 | 15