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WH-P12
POS Thermal Printer
User's Manual
Shenzhen Brightek Printer Co., Ltd.

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Summary of Contents for Brightek WH-P12

  • Page 1 WH-P12 POS Thermal Printer User’s Manual Shenzhen Brightek Printer Co., Ltd.
  • Page 2: Safety Notice

    Safety Notice:  The printer should be installed in a stable place and avoid placing the printer in a location subject to vibration and shock.  Do not use or store the printer in locations subject to high temperatures, humidity, or pollution.
  • Page 3 Unpacking After unpacking the unit, check all the necessary accessories which are included in the package. User’s manual Printer Power cord Adapter Data cable...
  • Page 4: Part Names

    Part Names...
  • Page 5: Control Panel

    Control Panel (FEED) Button  Press this button to feed paper (POWER) Indicator Light  This indicator lights up when the printer is turned on (ERROR) Indicator Light  This light is on or flashing when there is an error condition (PAPER OUT) Indicator Light ...
  • Page 6: Specification

    Specification Items Parameter Printing method Direct thermal line printing Print width 72mm Resolution 576 Dots/Line Printing speed 220mm/sec Cashbox (RJ11) + USB; Cashbox (RJ11) + Serial; Interface Cashbox (RJ11) + LAN (Ethernet) Printing Cutter Half Cut Order set ESC/POS command Width: 80 ±0.1mm;...
  • Page 7 Operating Instructions 1. Self-Test Printout Print correctly Printer is normal (except for interface) Self-test purpose Cannot print correctly Need to repair Self-test Printer model, type of interface, default parameters of the printer content Self-test Operation: Hold down When the【ERROR】light and the【FEED】...
  • Page 8: Troubleshooting

    4. Hexadecimal Printing When the【PAPER OUT】light is on, release the key. It will print out the Open the following contents: paper case The printer enter hexadecimal module Hexadecimal Dump cover, hold To terminate hexadecimal dump, the【FEED】 Press FEED button three times. key and turn on the power Press 【FEED】...
  • Page 9: Cleaning The Thermal Print Head

    Turn off the printer, open the printer cover, and clean the thermal elements of the thermal head with a cotton swab dipped in diluted alcohol (alcohol, methanol, or isopropyl alcohol).  BRIGHTEK recommends cleaning the thermal print head regularly (usually every three months) to ensure the print quality of the receipt.

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