IBM InfoPrint 1540 User Manual page 140

Ibm infoprint 1540: user guide
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Symptom
Incorrect characters
print.
Tray linking does not
work.
Large jobs do not collate. Collate is not set to On.
Unexpected page breaks
occur.
Troubleshooting
Cause
You are using an
incompatible parallel
cable.
The MFP is in Hex Trace
mode.
Tray linking is not
configured properly.
The job is too complex.
The MFP does not have
enough memory.
The job has timed out.
Solving printing problems
Solution
If you are using a parallel interface, make sure you are using an
IEEE 1284-compliant parallel cable.
If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the MFP off, wait 10
seconds, and then turn the MFP back on to exit Hex Trace mode.
• Make sure both the size and type of media are the same in both
trays.
• Make sure the paper guides in the trays are set for the correct
size media.
• Make sure the menu values for both size and type are set
correctly in the Paper Menu.
• See Linking trays, or see the Menus and Messages Guide for
more information.
Set Collation to On in the Finishing Menu or through the MFP
driver.
Note: Setting Collation to Off in the driver overrides the setting in
the Finishing Menu.
See the Menus and Messages Guide for more information.
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Add MFP memory.
Set Print Timeout to a higher value from the Setup Menu.
See the Menus and Messages Guide for more information.
138

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