Fisher & Paykel WM1490P Installation Manual/User Manual page 45

Solving operating problems
PROBLEM
Washer drains
while filling.
Washer is not
draining.
Filling
continuously.
Poor rinsing.
Not spinning
properly.
Too many soap
suds.
Small puddle of
water from under
the machine.
TROUBLESHOOTING
POSSIBLE CAUSES
Drain hose too low.
Drain hose sitting in water.
Drain hose blocked.
Pump filter blocked.
Drain hose higher than
1200 mm above floor level.
Drain hose not connected
to standpipe or tub.
Machine siphoning.
Incorrect detergent used.
Too much detergent used.
Load has gone out of
balance.
Machine is not level.
Suds build up.
Incorrect type of
detergent used.
Too much detergent used.
Inlet hose or drain hose
leaking.
Lots of suds.
Detergent dispenser
blocked.
Detergent dispenser
drawer not fully closed.
Damage to door seal.
WHAT TO DO
Ensure the height of the drain hose is
at least 800mm from the floor level
(refer to page 10).
Clear the drain.
Clear the drain hose.
Clear the pump filter (refer to page 37).
Lower the level of the drain hose (refer
to page 10).
Connect drain hose correctly (refer to
page 10).
Ensure standpipe or tub is at least
800mm from the floor level.
Use low sudsing, front loader
detergent only (refer to page 24).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 26).
Open door and redistribute load, then
restart the washer.
Ensure machine is correctly levelled
(refer to page 8).
Check the amount of detergent used,
reduce if necessary.
Use low sudsing, front loader
detergent only (refer to page 24).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 26).
Check inlet hoses and the drain hose are
correctly attached and not damaged.
Suds may have leaked and then
dissolved.
Clean detergent dispenser drawer
(refer to page 36).
Close detergent dispenser drawer fully
and ensure it remains closed during
the cycle.
Check seal inside door for damage. If it
sustains any damage it will need to be
replaced.
43