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Before you call for service or assistance...
Check the things you can do yourself. Refer to your User guide and check:
Your product is correctly installed.
1
You are familiar with its normal operation.
2
You have read the 'Before you call for service or assistance...', 'Fault codes' and
3
'Troubleshooting' sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Fisher & Paykel trained and supported service technician, Customer Care, or
contact us through our website fisherpaykel.com.
In New Zealand if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
Care Consultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service...*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
can recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798,
Cleveland QLD 4163
If you need service...*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
can recommend a Fisher & Paykel trained and supported service technician in your area.
*If you call, write or contact us via our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
your request for assistance.
Product details can be found on the rear of the machine, and/or on the inside of the
door below the glass (when the door is open).
36
CUSTOMER CARE
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