Note – You need to know the names and IP addresses of another system on the
same subnet as your workstation, and of a system not on the same subnetwork.
Contact your network administrator if you do not have this information.
Windows XP Professional Issues
This section lists known problems with Windows XP Professional in this release of
SunPCi II software.
"Double Mouse Pointer" on page 175
"File System Drive Issues" on page 176
"Japanese Copy and Paste Issue" on page 176
"Troubleshooting Windows 2000 Issues" on page 180
"Running Multiple Microsoft Windows Versions" on page 177
Double Mouse Pointer
If you see double mouse pointers while running Windows XP Professional, disable
the pointer Shadows setting as described in the following procedure.
1. From the Start menu, choose Settings, and then choose Control Panel.
The Control Panel window is displayed.
2. Double-click the Mouse Control Panel.
The Mouse Properties window is displayed.
3. Click the Pointers tab, and then uncheck the box next to Enable Pointer Shadow.
4. Click Apply, then click OK to close the window.
The pointer shadow is now disabled. You should see only one pointer on your
Windows XP Professional desktop.
Appendix A
Troubleshooting
175
Need help?
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