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AJAX ReX 2 User Manual

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ReX 2 is a radio signal range extender of a security system with support for
alarm photo veri cation. Communicates with the hub via radio and Ethernet. It is
designed for indoor installation.
It has a built-in tamper for protection against tampering and is equipped with a
backup battery for 38 hours of battery life.
The range extender only works with
range extenders, as well as to
The device is added to the system and con gured via iOS, Android, macOS, and
Windows
apps
. Users will know about ReX 2 events through push noti cations,
SMS, and calls (if enabled).
Buy ReX 2 radio signal range extender
ReX 2 User Manual
Updated May 21, 2022
compatible Ajax hubs
uartBridge
. Connection to other hubs,
and
ocBridge Plus
, is not provided.

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Summary of Contents for AJAX ReX 2

  • Page 1 ReX 2 User Manual Updated May 21, 2022 ReX 2 is a radio signal range extender of a security system with support for alarm photo veri cation. Communicates with the hub via radio and Ethernet. It is designed for indoor installation.

  • Page 2: Functional Elements

    Functional elements 1. Logo with an LED indicator. 2. SmartBracket mounting panel. Slide it down with force to open. The perforated part is necessary for tamper triggering in case of any attempt to detach the range extender from the surface. Do not break it off. 3.
  • Page 3 ReX 2 expands the radio communication range of the security system, allowing the installation of Ajax devices at a greater distance away from the hub. ReX 2 can communicate with the hub via radio (the Jeweller and Wings protocols) and Ethernet cable if the devices are within the same network.
  • Page 4 To control communication with system devices and display their statuses, the Ajax app provides a “hub — devices” polling system with an interval of 12 to 300 seconds. The polling interval is adjusted by the user or PRO with admin rights.
  • Page 5 The hub and ReX 2 must be connected to the same network through a router for this communication channel to work. The router is needed to determine the IP address for the range extender. The network to which ReX 2 connects must allow broadcast queries and an open 4269 port for all types of tra c.
  • Page 6 Jeweller * Values are calculated assuming that the hub is working via Ethernet or 4G, and there are three bars of a signal level between ReX 2 and the detector, as well as between the hub Photo on Demand and ReX 2. If you use the feature, there may be a short delay (up to 3 seconds) before the detector takes a photo.
  • Page 7 A complete list of supported protocols is available at the link Connecting Ajax to monitoring software The ReX 2 loop (zone) number can be found in the device states. In order to obtain it: 1. Sign in to the Ajax app 2.
  • Page 8 4. Select ReX 2. The loop (zone) number is displayed at the very bottom of the page. The ReX 2 loop (zone) number is also available in the Groups menu (Ajax app → Devices → Hub → Settings → Groups). In order to nd out the loop (zone) number, select the group in which the range extender is located.
  • Page 9 2. Connect ReX 2 to external power supply. Connect an Ethernet cable to ReX 3. Sign in to the Ajax app.
  • Page 10 8. Turn on ReX 2 by holding the power button for 3 seconds. To make sure ReX 2 is connected to the hub, the range extender must be located at the same secured facility as the system (within the range of the hub’s radio network).
  • Page 11 ReX 2 is not removed from the list of devices of the old hub. This has to be done in the Ajax app. Malfunction badge When the range extender detects a malfunction (for example, there is no external power supply), the Ajax app displays a badge with counter in the upper left corner of the device icon.
  • Page 12 The icons display some of ReX 2 states. You can view them in the Devices tab in the Ajax app. Icon Meaning Jeweller Signal Strength. Displays the signal strength between the hub and range extender. The recommended value is 2-3 bars.
  • Page 13 3. Select ReX 2 from the list. Parameter Meaning The eld is displayed if the rmware versions of the hub and ReX 2 range extender do not match. Some functions do not work Make sure that automatic updates are enabled in the hub settings.
  • Page 14 Learn more Status of connection between the hub and the ReX 2 range extender via Wings: Online — ReX 2 can transmit photos to the Connection via Wings hub. O ine — ReX 2 cannot transmit photos to the hub.
  • Page 15 Minimum — the minimum power of the radio transmitter is set in the Attenuation Test. The charge level of ReX 2 backup battery. Displayed in increments of 5%. Battery charge Learn more The tamper status of the range extender that...
  • Page 16 ReX 2 rmware version. Updated remotely as soon as the update is available on the Ajax Cloud server. Firmware Learn more ReX 2 ID/serial number. Also located on the device box, its board, and the body (under the SmartBracket mount).
  • Page 17 ReX 2 name. Displayed in the text of SMS and noti cations in the event feed. To change the device name, click on the pencil Name icon The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
  • Page 18 The system will only ignore the disabled device. The devices connected via ReX 2 will continue normal operation. User Manual Opens ReX 2 User Manual in the Ajax app. Unpair Device Unpairs ReX 2 from the hub and deletes its settings.
  • Page 19 Once connected, the selected devices in the Ajax app display the icon . The device can be paired with one ReX 2 only. When a device is assigned to a range extender, it is automatically disconnected from another connected range extender.
  • Page 20 6. Uncheck the devices that need to be reconnected to the hub. 7. Click Back to save the settings. Malfunctions ReX 2 can notify about malfunctions, if any. Malfunctions eld is available in Device States. Clicking on opens the list of all malfunctions. The eld is displayed if a malfunction is detected.
  • Page 21 00:00 00:06 The ReX 2 LED indicator may light up white, red, or green, depending on the status of the device and connection via Ethernet. Indication when connection via Ethernet is disabled Indication Event Note Connection is established with If the external power supply is the hub through at least one of Lights up white.

  • Page 22: Functionality Testing

    Functionality testing ReX 2 functionality tests do not begin immediately, but not later than over a single ping period of the hub–detector (36 seconds with the standard settings of the hub). You can change the ping period of devices in the Jeweller menu of the hub settings.
  • Page 23 ReX 2 should be placed between a hub and a device with a weak signal. The range extender does not amplify the radio signal, so installing it near a hub or device with a signal level of 1 or 0 bars will not give the desired result.
  • Page 24 Connecting via wire and radio will increase the reliability and fault tolerance of the system. ReX 2 should be hidden from direct view. This will help reduce the likelihood of sabotage or jamming. Also, keep in mind that the device is intended for indoor installation only.

  • Page 25: Installation

    To install ReX 2: 1. Fix the SmartBracket mounting panel with the bundled screws. When using other fasteners, make sure they do not damage or deform the panel. When attaching, use at least two xing points.
  • Page 26 4. Slide ReX 2 onto the mounting panel. After installation, check the tamper status in the Ajax app and then the quality of the panel xation. You will receive a noti cation if an attempt is made to tear the range extender off the...

  • Page 27: Maintenance

    Do not use any substances containing alcohol, acetone, gasoline and other active solvents for cleaning the range extender. If ReX 2 battery becomes faulty and you wish to replace it, use the following guidance: How to replace ReX 2 battery...

  • Page 28: Tech Specs

    Hub Hybrid (2G) Hub Hybrid (4G) Hub 2 (2G) — 5 Hub 2 (4G) — 5 Number of ReX 2 connected to the hub Hub 2 Plus — 5 Hub Hybrid (2G) — 5 Hub Hybrid (4G) — 5 Depends on the hub model: Hub 2 (2G) —...
  • Page 29 Jeweller — for transmitting events and alarms Wings — for transmitting photos Ethernet — as an alternative or additional communication channel for transmitting events, alarms and photos. Up to 1,700 m without obstacles Radio communication range Learn more 866.0 – 866.5 MHz 868.0 –...

  • Page 30: Complete Set

    5. Installation kit. 6. Quick Start Guide. Warranty Warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after the purchase. If the device does not work correctly, contact the support service rst – technical issues can be resolved remotely in half of the cases.
  • Page 31 User Agreement Subscribe to the newsletter about safe life. No spam Contact Technical Support: Email Subscribe e-mail Telegram Phone number: 0 (800) 331 911...

This manual is also suitable for:

Rex 2 jeweller