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AJAX ReX 2 User Manual

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ReX 2 is a radio signal range extender of a security system with support for alarm
photo verification. ReX 2 expands the radio communication range between the Ajax
devices and the hub up to 2 times. It is designed for indoor installation.
It has a built-in tamper for protection against tampering and is equipped with a
backup battery for 38 hours of battery life.
The range extender is compatible with
well as
uartBridge
The device is added to the system and configured via iOS, Android, macOS, and
Windows
apps
. Users will know about ReX 2 events through push notifications,
SMS, and calls (if enabled).
ReX 2 User Manual
Updated November 19, 2021
Hub 2
and
ocBridge Plus
 integration modules, is not provided.
and
Hub 2 Plus
. Connection to other hubs, as

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Summary of Contents for AJAX ReX 2

  • Page 1 ReX 2 User Manual Updated November 19, 2021 ReX 2 is a radio signal range extender of a security system with support for alarm photo verification. ReX 2 expands the radio communication range between the Ajax devices and the hub up to 2 times. It is designed for indoor installation.

  • Page 2: Functional Elements

    Buy ReX 2 radio signal range extender Functional elements 1. Logo with an LED indicator. 2. SmartBracket mounting panel. Slide it down with force to open. The perforated part is necessary for tamper triggering in case of any attempt to detach the range extender from the surface.
  • Page 3 Regardless of the settings, all alarms are delivered in no more than 0.3 seconds. The communication range between ReX 2 and the device is limited by the radio signal range of the device. Radio signal range is indicated on the device page the website and in the User Manual.
  • Page 4 640 × 352 Up to 30 seconds * Values were calculated with a signal strength of 3 bars between ReX 2 and the detector or between the hub and ReX 2. The hub works via Ethernet or 4G. Features of photo verification in the Ajax security system...
  • Page 5 Which CMSs can the Ajax security system be connected to The ReX 2 loop (zone) number can be found in the device states. In order to obtain 1. Sign in to the Ajax app 2.
  • Page 6 6. The hub has internet access via at least one communication channel: Ethernet, Wi-Fi, or a cellular connection. You can check this in the Ajax app or through the hub logo on the faceplate. The logo should light up white or green.
  • Page 7 6. Name the range extender, scan or enter the QR code manually (indicated on the device body and packaging), and select a room and a group (if the group mode is activated). 7. Click Add; the countdown will begin. 8. Turn on ReX 2 by holding the power button for 3 seconds.
  • Page 8 Please note that ReX 2 only works with one hub. When connected to a new hub, the range extender stops sending commands to the old one. Once added to a new hub, ReX 2 is not removed from the list of devices of the old hub. This has to be done in the Ajax app.
  • Page 9 When the range extender detects a malfunction (for example, there is no external power supply), the Ajax app displays a badge with counter in the upper left corner of the device icon. All faults can be seen in the range extender states. Fields with faults will be highlighted in red.
  • Page 10 The icons display some of ReX 2 states. You can view them in the Devices in the Ajax app. Icon Meaning Jeweller Signal Strength. Displays the signal strength between the hub and range extender. The recommended value is 2-3 bars.
  • Page 11 Parameter Meaning The field is displayed if the firmware versions of the hub and ReX 2 range extender do not match. Make sure that automatic updates are enabled in Some functions do not work the hub settings. ReX 2 updates within half an hour if the system is disarmed and a new firmware version is available on the server.
  • Page 12 Learn more Photo transmission channel status: Online — ReX 2 can transmit photos to the hub. Photo transmission channel Offline — ReX 2 cannot transmit photos to the hub. The field is displayed if the Attenuation Test is enabled. Maximum — the maximum power of the radio Radio transmitter power transmitter is set in the Attenuation Test.
  • Page 13 ReX 2. Learn more ReX 2 firmware version. Updated remotely as soon as the update is available on the Ajax Cloud server. Firmware Learn more ReX 2 ID/serial number. Also located on the device box, its board, and the body (under the SmartBracket mount).
  • Page 14 5. Set the required parameters. 6. Click Back to save the new settings. Settings Meaning ReX 2 name. Displayed in the text of SMS and notifications in the event feed. To change the device name, click on the pencil First field...
  • Page 15 Jeweller Signal Strength Test transmitting events and alarms and determines the optimal installation location. Learn more Switches ReX 2 to the Wings signal strength test mode. The test checks the signal strength between the hub and ReX 2 through the photo transmission...
  • Page 16 At the same time, devices connected via ReX 2 will continue normal operation. User Manual Opens ReX 2 User Manual in the Ajax app. Unpairs ReX 2 from the hub and deletes its settings. Unpair Device If detectors have been connected to ReX 2, then after unpairing the range extender they will try to reconnect to the hub.
  • Page 17 Once connected, the selected devices in the Ajax app display the icon . Please note that the device can be paired with one ReX 2 only. When a device is assigned to a range extender, it is automatically disconnected from another connected range extender.
  • Page 18 ReX 2 can notify about malfunctions, if any. Malfunctions field is available in Device States. Clicking on opens the list of all malfunctions. Note that the field is displayed if a malfunction is detected. Malfunction Description Solution Make sure that automatic updates are enabled in the hub The field is displayed if the...

  • Page 19: Functionality Testing

    ReX 2 LED indicator may light up white, red, or green, depending on the status of the device. Indication Event Note Connection is established with If the external power supply is the hub through at least one of Lights up white.

  • Page 20: Selection Of The Installation Site

    Locate ReX 2 in a place with stable Jeweller and Wings signal strength (2-3 bars in the Ajax app). When choosing a site for installation, consider the distance between the range extender and the hub and any obstacles between the devices hindering the radio signal passage: walls, intermediate floors, or large-size objects located in...
  • Page 21 Also, keep in mind that the device is intended for indoor installation only. ReX 2 should be placed between a hub and a device with a weak signal. The range extender does not amplify the radio signal, so if you install it near a hub or device with a signal strength of 1 or 0 bars, this will not give the desired result.

  • Page 22: Installation

    To install ReX 2: 1. Fix the SmartBracket mounting panel with the bundled screws. When using other fasteners, make sure they do not damage or deform the panel. When attaching, use at least two fixing points.
  • Page 23 4. Slide ReX 2 onto the mounting panel. After installation, check the tamper status in the Ajax app and then the quality of the panel fixation. You will receive a notification if an attempt is made to tear the range extender off the surface or remove it from the mounting panel.

  • Page 24: Maintenance

    Do not use any substances containing alcohol, acetone, gasoline and other active solvents for cleaning the range extender. If ReX 2 battery becomes faulty and you wish to replace it, use the following guidance: How to replace ReX 2 battery...
  • Page 25 Communication Encrypted two-way radio protocols: Jeweller — for transmitting events and Communication protocols alarms Wings — for transmitting photos Up to 1,700 m without obstacles Radio communication range Learn more 866.0 – 866.5 MHz 868.0 – 868.6 MHz 868.7 – 869.2 MHz Radio frequency band 905.0 –...

  • Page 26: Complete Set

    4. Installation kit. 5. Quick Start Guide. Warranty Warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after the purchase. If the device does not work correctly, contact the support service first – technical issues can be resolved remotely in half of the cases.
  • Page 27 e-mail Telegram...

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