Amcrest IP2M-866B User Manual

Amcrest IP2M-866B User Manual

2mp outdoor wifi ptz speed dome camera
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Amcrest IP2M-866W / IP2M-866B
2MP Outdoor WiFi PTZ Speed Dome Camera
User Manual
Version: 1.0.1
th
Revised April 8
, 2019

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Table of Contents
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Summary of Contents for Amcrest IP2M-866B

  • Page 1 Amcrest IP2M-866W / IP2M-866B 2MP Outdoor WiFi PTZ Speed Dome Camera User Manual Version: 1.0.1 Revised April 8 , 2019...
  • Page 2: Table Of Contents

    4.1 Default Username and Password ..................16 4.2 Camera setup methods ..................... 16 4.3. App Setup ..........................16 4.3.1. Amcrest Cloud App Setup ..................... 17 4.3.2. Amcrest View Pro Setup ....................19 4.4 Desktop Access Setup ......................23 Amcrest Surveillance Pro ......................23 4.4.2.
  • Page 3 5.3 Playback ..........................82 5.4. Cloud Storage ........................84 5.5. Setup ............................ 85 5.5.1 Camera ........................... 85 5.5.2 Video ..........................91 5.5.3. Audio ..........................96 5.6. Network ..........................96 5.6.1 TCP/IP ..........................97 5.6.2. Connection ........................98 5.6.3. DDNS ........................... 100 5.6.4.
  • Page 4 5.10.4 Default Settings ......................127 5.10.5. Import/Export ......................128 5.10.6. Auto Maintain ......................128 5.10.7. Upgrade ........................129 5.11. Information ........................129 5.11.1 Version ........................129 5.11.2. Log ..........................130 5.11.3 Online Users ....................... 131 5.11.4. Life Statistics ......................131 5.5 Alarm ...........................
  • Page 5: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...
  • Page 6: Features And Specifications

    1.1 Overview The Amcrest Outdoor Speed Dome PTZ camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.
  • Page 7: Device Overview

    camera shows a date/time overlay to ensure accurate viewing of events when they occurred. Lastly, the Outdoor PTZ camera can support video enlargement of certain zones within a stream. 2. Device Overview This section provides a brief overview of your camera. Power Port Use a DC12V/2.0A power adapter to power the device.
  • Page 8: Connection & Installation

    SD card damage. 3 Connection & Installation This section provides information about the connection and installation of the Amcrest IP2M-866 camera. 3.1 Connection Guide The camera initially should be connected via the following method: •...
  • Page 9: Installation Conditions

    Figure 3-1 3.2.2. Installation Conditions Ceiling-mounted speed dome can be installed on the hard ceiling structure both indoors and outdoors, the ceiling needs to meet the following installation conditions: • The ceiling shall be thick enough to install expansion bolts. •...
  • Page 10 Figure 3-3 Step 3: Place the speed dome pedestal closely to the changeover plate after pulling the cable through the hole, rotate it according to the arrow shown on the device edge and hang the speed dome on the changeover plate, which is shown in Figure 3-4.
  • Page 11: Wall Mount

    Figure 3-5 Step 5: Installation is completed and is represented below in Figure 3-6. Figure 3-6 3.3.1. Wall Mount As for wall mount, you will need to use a wall-mount bracket and ceiling bracket, which is shown in Figure 3-7 and Figure 3-8 respectively.
  • Page 12: Installation Conditions

    Figure 3-7 Figure 3-8 3.3.2.Installation Conditions Wall-mounted speed dome can be installed on the hard wall structure both indoors and outdoors, the wall needs to meet the following installation conditions: • The wall shall be thick enough to install expansion bolts. •...
  • Page 13 Figure 3-9 Step 2: Place the device cable closely into the wiring channel and use screws to install changeover plate of speed dome on the ceiling changeover plate, which is shown in Figure 3-10. Figure 3-10 Step 3 Rotate the speed dome clockwise after the device pedestal is closely clung to the changeover plate, and then hang the speed dome on the changeover plate, which is shown in Figure 3-11.
  • Page 14 Figure 3-11. Step 4: Insert the screw into the holes on the side of changeover plate, and then fix the speed dome together with the changeover plate, which is shown in Figure 3-12. Figure 3-12 Step 5: Pull the device cable and ceiling changeover plate flange through the wall-mounted bracket, twist the screws into the wall-mounted bracket, and then install the changeover plate and speed dome camera onto the wall-mounted bracket as shown in Figure 3-13.
  • Page 15: Camera Access Setup

    Figure 3-13 Step 6: Run the device cables through the wall and install the completed bracket onto the wall. A properly installed wall mount is represented in Figure 3-14. Figure 3-14 4. Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods.
  • Page 16: Default Username And Password

    4.2 Camera setup methods To make your experience with the Amcrest camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you.
  • Page 17: Amcrest Cloud App Setup

    Note: Connect your mobile device to the same network that your camera is on. 3. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 4. Tap on Add Camera 5.
  • Page 18 Press Next to continue. 8. Set a new password for your camera. The password 9. If you are connecting a WiFi camera to the Amcrest must be between 8 to 32 characters long and contain Cloud and would like to enable WiFi via the Ethernet only letters and numbers.
  • Page 19: Amcrest View Pro Setup

    Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 20 1. Open the app and tap on the + symbol in the middle 2. Tap on Add Device to add a new device to your app. of the screen to begin adding your WiFi device. 3. Tap on WiFi Camera Select your connection type, in this case, select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android) to begin adding the device to the app.
  • Page 21 5. Ensure an Ethernet cable is connected from the 6. Ensure your smartphone or tablet is connected to router to the camera and the included power adapter the same WiFi network as your camera. Tap Next to is connected to the device. Allow the device to continue.
  • Page 22 Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the following links:...
  • Page 23: Desktop Access Setup

    It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser.
  • Page 24 Click Next to continue. Please read the End-User License Agreement (“EULA”) carefully and click the Accept radio button when finished to agree. Once accepted, click the Next button to continue. Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software.
  • Page 25 Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox.
  • Page 26 Type the created password into the Password field on the next screen and click Login to log into the software. If you do not wish to have to retype your password every time you log into the system, click on the Remember Password checkbox.
  • Page 27 Config tool and locate the IP address for your device. The IP address will be listed in the IP field of the software. After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button.
  • Page 28 For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro...
  • Page 29 In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.
  • Page 30 Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
  • Page 31 For more details on the features listed in this menu, refer to the table provided below: Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream ⚫ : Enable/disable audio. information ⚫...
  • Page 32 ⚫ Sets the live view to 1- 64-window mode. Window split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ : Adjust video scale. ⚫ : Full screen. :Save current liveview as image. You can view under View. Intelligent :Enable tour plan.
  • Page 33 In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer. When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu.
  • Page 34 In the Devices menu, click on the button. In the Manually Add screen enter a name, preferably “PC-NVR” and in the IP/Domain Name field, enter the IPv4 Address from the command prompt screen. Lastly, enter the username and password. The username and password will both be admin. When complete, press Save and Continue to proceed.
  • Page 35 Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save.
  • Page 36 Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance.
  • Page 37 How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 38 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software. To begin setting a record schedule for your device, click on the icon next to the day you want to schedule your record plan.
  • Page 39 How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback. In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to the device name and group name are checked.
  • Page 40 For more information on the Amcrest Surveillance Pro software and its functionality, please refer to the full Amcrest Surveillance Pro user manual which can be found at amcrest.com/aspusermanual...
  • Page 41: Amcrest Blue Iris

    Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...
  • Page 42 Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download...
  • Page 43 Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer.
  • Page 44 When the software has finished downloading, click on the Finish button to launch the software. Note: if you do not wish to read the ReadMe file for the software, uncheck the View the ReadMe file now checkbox.
  • Page 45 To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
  • Page 46 IP address associated with the device you would like to view in the browser. This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button.
  • Page 47 In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device. Click OK to continue.
  • Page 48 Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin.
  • Page 49: Web Operation

    To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit, http://blueirissoftware.com/ 4.4.3. Web Operation NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox.
  • Page 50 Mac users can enjoy their Amcrest products on their computers without the hassle of dealing with plugins with software such as Amcrest Blue Iris and Surveillance Pro. Conversely, MacOS Mojave may be the last operating system to support 32-bit apps, such as, Amcrest Surveillance Pro.
  • Page 51 Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 52 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 53 How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
  • Page 54 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin and save the file to your computer. The browsers Download Manager will appear, showing the plugin file that was just downloaded.
  • Page 55 The browser will then show the live feed of your connected device in the web user interface. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer.
  • Page 56 continuation of the former Mozilla Application Suite and is based on the same source code which itself grew out of Netscape Communicator and formed the base of Netscape 6 and Netscape 7. To download Pale Moon on your computer, visit https://www.palemoon.org/download.shtml Select the download that applies to your computer from the 32-bit downloads link section on the page and begin the installation...
  • Page 57 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 58 How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 59 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
  • Page 60 Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the and click on the webplugin.exe file in the download manager.
  • Page 61 Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is available in the Chrome web store.
  • Page 62 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 63 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 64 How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox. The plugin will affect the ability to view and playback, however, setting changes will still be available using this method on most devices.
  • Page 65 Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 66 A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser. If an automatic update were to occur, the browser will revert to the most current version of the FireFox web browser which will prevent the use of plugins on your browser.
  • Page 67 In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 68 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 69 Enter this IP address into the Firefox web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 70 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder.
  • Page 71 After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials.
  • Page 72 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 73 Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 74 Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.
  • Page 75: Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 76 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...
  • Page 77: Amcrest Cloud Desktop Setup

    View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 78: Operation And Interface

    This section of the manual details the camera’s interface, as well as all the operations the camera can perform. As previously stated, to access the web user interface for your device, it is recommended to use the free Amcrest IP Config tool. The Amcrest IP Config tool can be found by visiting, amcrest.com/downloads.
  • Page 79: Live

    For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 80 Snapshot Click this button to take a screenshot of the live feed. The picture is saved at the path specified in Setup -> Camera -> Video -> Path. Triple Snapshot Click this button to take 1 screenshot per second for 3 seconds. The pictures are saved at the path specified in Setup ->...
  • Page 81: Ptz

    Section 5: This section of the Live tab shows the PTZ functionality of the camera. For more information on the features listed in this menu, refer to section 5.2. of this user manual. 5.2 PTZ The PTZ tab allows the user to change the position of the camera. Below is a screenshot of the PTZ tab: The PTZ control panel allows the user to position the camera in different ways The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.
  • Page 82: Playback

    Click - Del to delete the entire tour. Pattern allows the user to set specific PTZ patterns. The set patterns allow the camera to move in specific or focus on specific areas automatically. To create a pattern, follow these steps: From the PTZ Function dropdown box, select Pattern Ensure you have a preset initially setup for the camera.
  • Page 83 This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from.
  • Page 84: Cloud Storage

    5.4. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit:...
  • Page 85: Setup

    5.5. Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab: There are 4 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.
  • Page 86 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Style: This dropdown box allows the user to select which style they would like to view the live view screen in. The options are;...
  • Page 87 part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. Chroma CNT: This slider is used to adjust how pure or monochromatic the image will be compared to a white surface.
  • Page 88 3D NR: This radio button allows the user to turn the 3D Noise Reduction feature on or off. 3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-50. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
  • Page 89 Type: These radio buttons are used to Mode: This menu allows user to select day & night presets based on the surrounding environment of the camera. For more information on the items listed in this field, refer to the information provided below: Auto: Uses day and night sensitivity settings to change between color mode, infrared, and black&...
  • Page 90 OFF: Permanently turns off the IR lights. To reset to default settings, you can also click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.8. Defog This menu allows the user to set defog settings which can be useful in foggy or hazy weather. For more information on this feature refer to the information provided below: Profile: This dropdown box allows the user to select which profile to modify.
  • Page 91: Video

    Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: • Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can be set to manually alternate between night and day based on the profiles for each.
  • Page 92 • Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and they can be selected from this dropdown list. • Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode.
  • Page 93 • Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 1-6. • Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture.
  • Page 94 The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
  • Page 95 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.5.2.3. Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item: •...
  • Page 96: Audio

    • The Playback Download field allows the user to select where to save playback video downloads to. Click the Browse button to select a different destination folder. • The Video Clips field allows the user to select where to save video clips to. Click the Browse button to select a different destination folder.
  • Page 97: Tcp/Ip

    5.6.1 TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network.
  • Page 98: Connection

    QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 99 Below is an explanation of the fields on the Connection settings tab: • Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. •...
  • Page 100: Ddns

    For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 101: Smtp (Email)

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.5. SMTP (Email) This screen allows for the configuring of email settings to permit the camera to send emails when an alarm is triggered.
  • Page 102: Upnp

    Interval: This field allows the user to define, in seconds, how long the system should wait between sending emails. This prevents multiple emails from being sent out. • Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly.
  • Page 103: Snmp

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.7. SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework to allow connection between various network devices.
  • Page 104: Auto Register

    • Enable: This checkbox allows the user to enable Multicast functionality. • Multicast Address: This field allows the user to enter a multicast address. • Port: This field allows the user to enter a multicast port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 105 Below is an explanation of the fields on the WiFi tab of the WiFi menu: ● Enable: This checkbox allows the user to enable WiFi functionality. ● Add SSID: This button allows the user to manually enter in an SSID. ●...
  • Page 106: Qos

    The WiFi camera will now be connected to your WiFi network. You can now remove the Ethernet cable from the device. Please note, the IP address listed in the WiFi Network Information menu will be the IP address used to access your camera wirelessly.
  • Page 107: Ptz

    Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.7. PTZ This menu allows the user to set PTZ presets, tours, scans, patterns, pan settings, and other PTZ related functions to the camera.
  • Page 108 Below is an explanation of the features listed in this menu: Preset: Allows the user to add and delete preset options for PTZ functionality. To begin adding a preset to your camera, click the Add button. To refresh the screen click Refresh, to delete a preset, press Delete or to remove all the presets, click Remove All.
  • Page 109: Event

    Reset Defaults: Allows the user to reset all PTZ functions set in the camera to default. Click the Reset Default button to reset any set PTZ functions. In this field you will also notice an additional quick access to the PTZ control panel. The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.
  • Page 110 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 111 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 112 • Enable Manual Control Trigger: This checkbox allows the user to enable manual PTZ control triggered events. • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...
  • Page 113: Audio Detection

    o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 114 • Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. •...
  • Page 115: Alarm

    o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 116 Below is a description of each field in this menu: • Enable: Allows the user to enable the relay activation function • Relay-In: Allows the user to set specific relayed alarms to the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week.
  • Page 117: Abnormality

    • PTZ: This checkbox allows the user to enable PTZ events to be sent from the camera. This event can be sent via email alerts or via the web interface directly. • Snapshot: This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered.
  • Page 118 Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.
  • Page 119: Storage

    • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be. • Send Email: This checkbox allows the user to enable the camera to send an email when illegal access is attempted. To reset to default settings, click the Reset Defaults button.
  • Page 120 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: •...
  • Page 121: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 122 • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button.
  • Page 123 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...
  • Page 124: Record Control

    Save button. 5.9.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 125 5.10.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. •...
  • Page 126: Manage Users

    Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 127: Safety

    • Description: This column shows a description of the account. • Modify: This column allows the user to modify the user account. • Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. •...
  • Page 128: Import/Export

    Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.
  • Page 129: Upgrade

    This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. •...
  • Page 130: Log

    5.11.2. Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search.
  • Page 131: Online Users

    5.11.3 Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: 5.11.4. Life Statistics This menu allows users to see full life details of the camera. Below is a screenshot of the items found in this menu:...
  • Page 132: Alarm

    5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered.
  • Page 133: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.
  • Page 134: Glossary Of Terms

    8. Network connection is not stable. Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective.
  • Page 135: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
  • Page 136: Ic Warning Statement

    (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 137: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ (Panel) Circuit Board ○ ○ ○...
  • Page 138 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts...

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