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Amcrest IP2M-850EW User Manual

2mp outdoor poe+ ptz speed dome camera
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Amcrest IP2M-850EW / IP2M-850EB
2MP Outdoor POE+ PTZ Speed Dome Camera
User Manual
Version: 1.0.3
th
Revised April 8
, 2019

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Summary of Contents for Amcrest IP2M-850EW

  • Page 1 Amcrest IP2M-850EW / IP2M-850EB 2MP Outdoor POE+ PTZ Speed Dome Camera User Manual Version: 1.0.3 Revised April 8 , 2019...

  • Page 2: Table Of Contents

    4.4.2. Amcrest Blue Iris ................................... 33 4.4.3. Web Operation ..................................42 4.4.4. Remote Web Access Setup ..............................67 4.5 Amcrest Cloud Desktop Setup ..............................69 4.6 Web Access Setup (AmcrestView.com) ............................ 70 5 Operation and Interface ................................70 5.1. Live ......................................71 5.2 PTZ ......................................

  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    1.1 Overview The Amcrest Outdoor Speed Dome PTZ camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 5: Device Overview

    The images below show the microSD card slot for the camera. The microSD card slot can be found on the board behind the reset switch: 3. Connection & Installation This section provides information about the connection and installation of the Amcrest Outdoor PTZ camera.

  • Page 6: Connection Guide

    Note: This is a POE+ device and requires a POE+ compatible router/switch to function. For more information on POE+ visit: http://amcrest.com/poeplus 3.1 Connection Guide The camera initially should be connected via the following method: 3.2. Installation Guide Important Notice: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera.

  • Page 7: Microsd Card Installation

    MicroSD card Installation To install a microSD card into your camera, please refer to the step by step guide below. Note: Please refer to section 2, Device Overview, for more details on how to access the microSD card slot. 1. Locate the microSD card slot can be found on the board behind the reset switch. 2.
  • Page 8 Note: In-wall installation is when the cables run hidden inside the ceiling or wall. 3.4.1 Wood Installation 1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket of the camera to remove the unit from its base. 2.

  • Page 9: Camera Access Setup

    3.4.3 Cement Installation 1. Using a 3/16 Allen wrench, remove the three security screws from the mounting bracket to remove the unit from its base. 2. Using the mounting bracket, mark holes in the appropriate areas you would like to mount the camera. 3.

  • Page 10: How To Setup The Camera

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
  • Page 11 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 12 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 13 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your PoE device. 4. Tap on PoE Camera Next, select a connection type.
  • Page 14 For more information about Enter a password between 8 and 32 characters and Amcrest View Pro and its functionalities visit confirm the password. Press OK to continue. amcrest.com/support For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...

  • Page 15: Desktop Access Setup

    It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser.
  • Page 16 Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video.
  • Page 17 Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox.
  • Page 18 Type the created password into the Password field on the next screen and click Login to log into the software. If you do not wish to have to retype your password every time you log into the system, click on the Remember Password checkbox.
  • Page 19 Config tool and locate the IP address for your device. The IP address will be listed in the IP field of the software. After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button.
  • Page 20 For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro...
  • Page 21 In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.
  • Page 22 Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
  • Page 23 For more details on the features listed in this menu, refer to the table provided below: Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream ⚫ : Enable/disable audio. information ⚫...
  • Page 24 ⚫ Sets the live view to 1- 64-window mode. Window split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ : Adjust video scale. ⚫ : Full screen. ：Save current liveview as image. You can view under View. Intelligent ：Enable tour plan.
  • Page 25 In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer.
  • Page 26 When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu. In the Devices menu, click on the button.
  • Page 27 Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save.
  • Page 28 Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance.
  • Page 29 How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 30 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software.
  • Page 31 How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback. In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to...
  • Page 32 In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox. Next, ensure the correct stream is enabled in the Stream menu. The default stream will be Main Stream.

  • Page 33: Amcrest Blue Iris

    Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...
  • Page 34 In addition, it takes advantage of H.264 video compression allowing you to save hard drive space and reduce bandwidth consumption. Use Amcrest Blue Iris to turn your existing Windows PC into a fully featured professional video surveillance system. For more details about Blue Iris software and its features, please visit http://blueirissoftware.com/...
  • Page 35 Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download...
  • Page 36 Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer. When the software has finished downloading, click on the Finish button to launch the software.
  • Page 37 To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
  • Page 38 How To Add a Device Into Blue Iris To add a device into the Blue Iris software, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 39 This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button. In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device.
  • Page 40 Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin.
  • Page 41 The device will now be successfully connected to the Blue Iris software. To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit,...

  • Page 42: Web Operation

    You can also use the Amcrest Cloud to access your device from your computer. Amcrest Cloud does not require the use of a plugin to function and is compatible on most modern browsers. For more information on the Amcrest Cloud, visit amcrest.com/cloud.
  • Page 43 Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 44 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 45 How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
  • Page 46 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 47 User manuals can be found at amcrest.com/support or on the original listing of your device. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer.
  • Page 48 This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup. Higher megapixel cameras will require the use of a different plugin when accessing them on a web browser. This is normal as most higher megapixel cameras require different internal hardware to function.
  • Page 49 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 50 How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 51 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
  • Page 52 Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the and click on the webplugin.exe file in the download manager.
  • Page 53 Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is available in the Chrome web store.
  • Page 54 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 55 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 56 For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox.
  • Page 57 Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 58 A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser. If an automatic update were to occur, the browser will revert to the most current version of the Firefox web browser which will prevent the use of plugins on your browser.
  • Page 59 In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 60 To verify the correct version is being used, click on the settings menu located at the top of your screen and click on the help menu at the bottom of the settings menu In the help menu, select About Firefox The version being used will be displayed in the About Mozilla Firefox menu as displayed in the image below.
  • Page 61 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 62 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 63 Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder. To install the plugin, click on the downloads icon and click on the webplugin.exe to install the plugin on your computer. After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials.
  • Page 64 The browser will then need to run the MMX plugin. Click on Allow and Remember to allow the browser to run the MMX plugin. The browser will then show the live feed of your connected device in the web user interface.
  • Page 65 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 66 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.

  • Page 67: Remote Web Access Setup

    Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup Amcrest cameras for Remote Web Access using UPnP and DDNS: Login to your camera’s web interface, open the main menu then go to Setup ->...
  • Page 68 Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. To set a custom DDNS name, fill out the Domain Name field and click Save.

  • Page 69: Amcrest Cloud Desktop Setup

    Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 70: Web Access Setup (Amcrestview.com)

    View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.

  • Page 71: Live

    For quick and easy remote access on your PC or Mac, please use amcrestcloud.com (section 4.5) or amcrestview.com (section 4.6). For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen.
  • Page 72 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description...

  • Page 73: Ptz

    Width/Height Ratio This button allows the user to change the width/height ratio for the live feed. The options are Original and Adaptive. Original uses the aspect ratio of the stream’s set resolution, and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on.
  • Page 74 The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.

  • Page 75: Playback

    5.3 Playback The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback tab: This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu.

  • Page 76: Cloud Storage

    5.4. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 77: Setup

    5.5. Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab: There are 4 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.
  • Page 78 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Style: This dropdown box allows the user to select which style they would like to view the live view screen in. The options are;...
  • Page 79 part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. Chroma CNT: This slider is used to adjust how pure or monochromatic the image will be compared to a white surface.
  • Page 80 AE Recovery: Allows the user to set a period of time after which the camera’s exposure settings will be reset. This option defaults at 15 minutes, however, if activated can range up to 2 hours. 2D NR: This radio button allows the user to turn the 2D Noise Reduction feature on or off. Grade: This slider allows the user to specify the level of 2D noise reduction level.
  • Page 81 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.5. Day & Night Used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: Profile: This dropdown box allows the user to select which profile to modify.
  • Page 82 5.5.1.1.7. IR Light This menu allows users to choose different modes for the infrared light. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Mode: Allows the user to choose between different IR modes: Manual: Allows the user to adjust near and far light between values of 0 ~ 100.

  • Page 83: Video

    The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
  • Page 84 Below is an explanation for each of the fields on the Video tab in the Video menu item: • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. •...
  • Page 85 Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes • General: Snapshots are taken as scheduled. •...
  • Page 86 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, use the Draw tool to draw areas on the live view screen that you wish to mask. Each area can be denoted with a specific color is necessary.
  • Page 87 The zoom, focus, and iris buttons allow the user to digitally zoom in and out, focus, and just the camera’s image on the live screen. For Channel Title, the radio button enables or disables the feature. The Input Channel Title field allows the channel title to be modified.

  • Page 88: Audio

    • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. • The Live Record field allows the user to select where to save live recordings to. Click the Browse button to select a different destination folder.

  • Page 89: Network

    Audio in Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic. Alternatively, the line in mic can be selected. Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled.
  • Page 90 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...
  • Page 91 QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 92 • HTTPS Port: This field designates the Hypertext Transfer Protocol Secure (HTTPS) port number. The default value is 443. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.2.1.

  • Page 93: Ddns

    For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 94 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 95 • Login Anonymously: This checkbox allows the user to anonymously login to the server. • Username: This field allows the user to enter the SMTP username. • Password: This field allows the user to enter the password associated with the SMTP username. •...
  • Page 96 • Enable: This checkbox allows the user to enable the UPnP function. • Router State: This field shows the UPnP status and has two options: Unknown: This means that UPnP mapping has failed. Successful: This means that UPnP mapping has succeeded. •...
  • Page 97 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.9. Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network.
  • Page 98 To enable this feature, click the Enable checkbox. Enter the IP address of the device you wish to auto register, the port number of that device and the sub device ID. The sub device ID can be the device ID of the unit being registered.

  • Page 99: Ptz

    Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.7. PTZ This menu allows the user to set PTZ presets, tours, scans, patterns, pan settings, and other PTZ related functions to the camera.
  • Page 100 Below is an explanation of the features listed in this menu: Preset: Allows the user to add and delete preset options for PTZ functionality. To begin adding a preset to your camera, click the Add button. To refresh the screen click Refresh, to delete a preset, press Delete or to remove all the presets, click Remove All.

  • Page 101: Event

    Reset Defaults: Allows the user to reset all PTZ functions set in the camera to default. Click the Reset Default button to reset any set PTZ functions. In this field you will also notice an additional quick access to the PTZ control panel. The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.
  • Page 102 Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 103 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 104 • Enable Manual Control Trigger: This checkbox allows the user to enable manual PTZ control triggered events. • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...
  • Page 105 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 106 • Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. •...
  • Page 107 o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 108 • Enable: Allows the user to enable the relay activation function • Relay-In: Allows the user to set specific relayed alarms to the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week.
  • Page 109 • PTZ: This checkbox allows the user to enable PTZ events to be sent from the camera. This event can be sent via email alerts or via the web interface directly. • Snapshot: This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered.
  • Page 110 Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.

  • Page 111: Storage

    • Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. • Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected. •...
  • Page 112 Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days.

  • Page 113: Destination

    5.9.1.3. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 114 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 115 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 116: System

    Save button. 5.9.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 117 5.10.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.10.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 118 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 119 • Group Name: This column shows the group of the different accounts on the camera. • Description: This column shows a description of the account. • Modify: This column allows the user to modify the user account. • Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. •...
  • Page 120 Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.

  • Page 121: Information

    To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 122 5.11.2. Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search.

  • Page 123: Alarm

    5.11.3 Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: 5.11.4. Life Statistics This menu allows users to see full life details of the camera. Below is a screenshot of the items found in this menu: 5.5 Alarm This screen is where the alarm log is kept.

  • Page 124: Logout

    The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.

  • Page 125: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 126: Glossary Of Terms

    • The client PC may have limited resources. • Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have enough rights to monitor real-time playback. • The camera’s local video output quality is not enough.
  • Page 127 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.

  • Page 128: Fcc Statement

    FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes, or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 129: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 130 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form.

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