Amcrest IP2M-841S User Manual
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Amcrest IP2M-841S User Manual

2mp prohd indoor wi-fi camera
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Amcrest IP2M-841S/ IP2M-841B / IP2M-841W
2MP ProHD Indoor Wi-Fi Camera
User Manual
Version 1.0.3
th
Revised April 4
, 2019

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Summary of Contents for Amcrest IP2M-841S

  • Page 1 Amcrest IP2M-841S/ IP2M-841B / IP2M-841W 2MP ProHD Indoor Wi-Fi Camera User Manual Version 1.0.3 Revised April 4 , 2019...

  • Page 2: Table Of Contents

    Installation ........................................16 Setting a Password ....................................... 18 Main Interface Overview....................................19 Adding Devices into Amcrest Surveillance Pro ............................. 20 Setting a Device to a Static IP ..................................21 Viewing an Added Device ..................................... 23 How to Setup PC-NVR ....................................25 How to Setup Storage for PC-NVR Recording ..............................
  • Page 3 4.4.4. Remote Web Access Setup ..................................67 UPnP/DDNS Remote Web Access Setup ..............................68 Port Forwarding Remote Web Access Setup ..............................68 4.5 Amcrest Cloud Desktop Setup ..................................70 4.6 Web Access Setup (AmcrestView.com) ................................. 70 5 Operation and Interface ....................................... 70 5.1.
  • Page 4 5.4.2.11. 802.1x ........................................ 96 5.4.2.12. QoS ........................................97 5.4.2.13. HTTPS......................................... 97 5.4.3. Event ........................................98 5.4.3.2. Audio Detection .................................... 102 5.4.3.3. Alarm ......................................... 104 5.4.3.4. Abnormality ....................................105 5.4.3.4.1 SD Card ......................................105 5.4.3.4.2. Network ..................................... 106 5.4.3.4.3. Illegal Access ....................................107 5.4.4.

  • Page 5: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware-subscribe...

  • Page 6: Features And Specifications

    1.1 Overview Amcrest cameras are an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 7: Device Overview

    Note: There may be slight differences in functionality due to the existence of different product series. 2 Device Overview The image below is a representation of your device: Please refer to the following chart for information about the camera and its ports. Port Number Function Power port...

  • Page 8: Connection & Installation

    SD Card slot Alarm input/output ports Reset/WPS button/Indicator light (For reset, press and hold for 10 seconds; for WPS, push once and release) Network port Please refer to the chart below for information about the camera’s indicator light: Indicator Light Status Device Status Red Light is blinking quickly.

  • Page 9: Installation Guide

    • Ethernet Connection 3.2 Installation Guide To install the camera using the included mounting bracket you will need the following items: • The 2 included mounting screws. • The 2 included wall anchors. • The included mounting bracket. • A power drill or number 2 Phillips head screwdriver. •...

  • Page 10: How To Setup The Camera

    For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
  • Page 11 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 12 7. Set a new password for your camera. The password 8. If you are connecting a WiFi camera to the Amcrest must be between 8 to 32 characters long and contain Cloud and would like to enable WiFi via the Ethernet only letters and numbers.

  • Page 13: Amcrest View Pro Setup

    Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store. 2. Open the app and tap on the + symbol in the middle 3.
  • Page 14 6. Ensure an Ethernet cable is connected from the 7. Ensure your smartphone or tablet is connected to router to the camera and the included power adapter the same WiFi network as your camera. Tap Next to is connected to the device. Allow the device to continue.
  • Page 15 For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the following links: IP/Domain/DDNS App Setup: Used to establish a connection without using P2P. For more information on this setup method visit,...

  • Page 16: Desktop Access Setup

    NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox. Amcrest is pushing forward to create new and diverse ways for you to more easily access your devices from anywhere at any time.
  • Page 17 Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video. To proceed with the installation, click Next.

  • Page 18: Setting A Password

    Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox.

  • Page 19: Main Interface Overview

    Type the created password into the Password field on the next screen and click Login to log into the software. If you do not wish to have to retype your password every time you log into the system, click on the Remember Password checkbox. If you wish to exit the software, click Exit.

  • Page 20: Adding Devices Into Amcrest Surveillance Pro

    Config software link for either PC/Windows or Mac OS. Launch the IP Config tool and locate the IP address for your device. The IP address will be listed in the IP field of the software. After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button.

  • Page 21: Setting A Device To A Static Ip

    For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro software. To set your...
  • Page 22 In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.

  • Page 23: Viewing An Added Device

    Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
  • Page 24 For more details on the features listed in this menu, refer to the table provided below: Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream ⚫ : Enable/disable audio. information ⚫...

  • Page 25: How To Setup Pc-Nvr

    ⚫ Sets the live view to 1- 64-window mode. Window split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ : Adjust video scale. ⚫ : Full screen. ：Save current liveview as image. You can view under View. Intelligent ：Enable tour plan.
  • Page 26 In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer. When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu.
  • Page 27 button. In the Manually Add screen enter a name, preferably “PC-NVR” and in In the Devices menu, click on the the IP/Domain Name field, enter the IPv4 Address from the command prompt screen. Lastly, enter the username and password. The username and password will both be admin. When complete, press Save and Continue to proceed. The PC-NVR entry will then be added into the Devices menu.

  • Page 28: How To Setup Storage For Pc-Nvr Recording

    Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save.
  • Page 29 Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance.

  • Page 30: How To Setup Recording

    How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 31 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software. To begin setting a record schedule for your device, click on the...

  • Page 32: How To View Playback

    All button. On the main record menu, click on Apply and Save to save the schedule to the software. How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback.
  • Page 33 In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox. Next, ensure the correct stream is enabled in the Stream menu. The default stream will be Main Stream.

  • Page 34: Amcrest Blue Iris

    Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software under the “Support” tab, Apps & Software. The IP Config tool’s interface looks like the below image: from www.amcrest.com...

  • Page 35: Installation

    • 7200+ RPM drives and/or SSD drive To install the software on your computer, click on the Amcrest+Blue+Iris.exe file to launch the installation wizard. Click Next to begin the installation process and allow the software to download. Please review the license terms before installing the Amcrest Blue Iris software. Read the license agreement carefully, and then to accept the terms, click the radio button next to the I accept the terms in the license agreement statement.
  • Page 36 Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download path when installing the software.
  • Page 37 To begin installing the software click on the Install button and allow the software to download to your computer. When the software has finished downloading, click on the Finish button to launch the software.

  • Page 38: Purchasing An Amcrest Blue Iris License

    To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.

  • Page 39: How To Add A Device Into Blue Iris

    How To Add a Device Into Blue Iris To add a device into the Blue Iris software, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 40 This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button. In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of...
  • Page 41 Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin.
  • Page 42 The device will now be successfully connected to the Blue Iris software. To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit,...

  • Page 43: Web Operation

    Note: Pale Moon users, please use the 32-bit version of the browser as the 64-bit version may be incompatible with our plugins. You can also use the Amcrest Cloud to access your device from your computer. Amcrest Cloud does not require the use of a plugin to function and is compatible on most modern browsers.
  • Page 44 Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 45 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.

  • Page 46: How To Access A Device Using Seamonkey

    How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
  • Page 47 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.

  • Page 48: Using Multiple Cameras In The Web Ui

    User manuals can be found at amcrest.com/support or on the original listing of your device. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer.

  • Page 49: How To Install Pale Moon

    This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup. Higher megapixel cameras will require the use of a different plugin when accessing them on a web browser. This is normal as most higher megapixel cameras require different internal hardware to function.
  • Page 50 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.

  • Page 51: How To Access A Device Using Pale Moon

    How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 52 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 53 The browser will then show the live feed of your connected device in the web user interface. For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device.

  • Page 54: Using Multiple Cameras In The Web Ui

    Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is available in the Chrome web store.
  • Page 55 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 56 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.

  • Page 57: How To Access A Device Using Firefox

    How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox. The plugin will affect the ability to view and playback, however, setting changes will still be available using this method on most devices.
  • Page 58 Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button. The wizard will then prompt you to install the software onto your computer.

  • Page 59: Preventing Automatic Updates

    A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser.

  • Page 60: How To Access The Web User Interface Using Firefox

    In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using Firefox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 61 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 62 Enter this IP address into the Firefox web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 63 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder.
  • Page 64 After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials. Click on the Activate MMX icon in the middle of the screen to activate the plugin.

  • Page 65: How To Access The Web User Interface Using Internet Explorer

    To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 66 Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin.

  • Page 67: Remote Web Access Setup

    Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface. 4.4.4. Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding.

  • Page 68: Upnp/Ddns Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 69 For example, if the DDNS domain name is http://abc123456789.AmcrestDDNS.com and your HTTP Port is 33333, the URL would be http://abc123456789.AmcrestDDNS.com:33333 Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts...

  • Page 70: Amcrest Cloud Desktop Setup

    This section of the manual details the camera’s interface, as well as all the operations the camera can perform. As previously stated, to access the web user interface for your device, it is recommended to use the free Amcrest IP Config tool.

  • Page 71: Live

    (section 4.6). For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 72 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name...

  • Page 73: Playback

    Bidirectional Talk Click and hold this button to enable bidirectional talk. This feature allows the user to broadcast audio from their computer to the camera. While this is active, the camera’s speaker is shut off to keep audio quality high. Help Click this button to open a window that details the buttons and functions shown on this screen.
  • Page 74 This is the interface for the playback menu. There are 7 main sections: 1. Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. 2. File Menu: This panel allows the user to select a file type and data source. 3.

  • Page 75: Cloud Storage

    5.3. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/support...

  • Page 76: Camera

    There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 77 5.4.1.1.1. Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100.
  • Page 78 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area.
  • Page 79 • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user.
  • Page 80 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.4.1.5. Day & Night Used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: •...
  • Page 81 • Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. • Black & White - Always sets picture to black and white, however when illumination is too dark it switches on IR mode. •...

  • Page 82: Profile Management

    This menu box allows the user to select whether the indicator light in the camera is on or off for the selected profile. Below is a screenshot of this menu: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.

  • Page 83: Video

    • Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can be set to manually alternate between night and day based on the profiles for each. Full Time means that the system sticks to one profile the entire time it is running.
  • Page 84 Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields. Sub Stream can be enabled by checking the box next to Enable. To reset to default settings, click the Reset Defaults button.
  • Page 85 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.

  • Page 86: Audio

    Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •...

  • Page 87: Network

    Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. • Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio. The options are 8k and 16k.
  • Page 88 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P...

  • Page 89: Connection

    QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.

  • Page 90: Ddns

    Quick DDNS, NO-IP DDNS, CN99 DDNS, and Dyndns DDNS. Based on which service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year.

  • Page 91: Ip Filter

    5.4.2.4. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: •...
  • Page 92 Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...

  • Page 93: Upnp

    • Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 94: Snmp

    5.4.2.7. SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: •...

  • Page 95: Multicast

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Note: This feature may not be available on all devices. 5.4.2.9. Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network.
  • Page 96 ● Add SSID: This button allows the user to manually enter in an SSID. ● Search SSID: This button allows the user to search for more SSIDs. ● Refresh: This button obtains the most recent WiFi network information. To connect to a WiFi network, click the line item for your WiFi network and enter the WiFi password. Click on Connect to connect the camera to your WiFi network.

  • Page 97: Qos

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.12. QoS QoS stands for Quality of Service and it refers to the overall performance of a computer network, particularly the performance seen by the users of the network.

  • Page 98: Event

    Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.4.3. Event This menu section allows the user to change different settings for triggering events.
  • Page 99 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 100 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 101 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.3.1.2 Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: •...

  • Page 102: Audio Detection

    o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 103 Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm.

  • Page 104: Alarm

    ● Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on audio detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or the camera can begin recording.

  • Page 105: Abnormality

    Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. •...

  • Page 106: Network

    Below is an explanation of the fields on the SD Card settings tab: • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. •...

  • Page 107: Illegal Access

    5.4.3.4.3. Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: •...
  • Page 108 Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period.
  • Page 109 Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period.

  • Page 110: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.

  • Page 111: Sd Card

    • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.

  • Page 112: Nas

    Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 113: Record Control

    Save button. 5.4.4.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...

  • Page 114: General

    5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.4.5.1.1. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...

  • Page 115: Manage Users

    • Time Zone: This dropdown box allows the user to change the time zone used in the camera. • Current Time: This field allows the user to enter in the date and time manually. Clicking the PC Sync button allows the camera to sync with a Network Time Protocol (NTP) server. •...

  • Page 116: Default Settings

    • Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. • Authority List: This box shows which user rights/authorities are assigned to an account. • Add User: This button allows the user to add a new user to the camera. 5.4.5.3.

  • Page 117: Upgrade

    Go to amcrest.com/firmware-subscribe • You will be taken to an Amcrest firmware downloads page. Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.

  • Page 118: Information

    5.4.6. Information This menu section allows the user to view information about the camera for reference purposes. 5.4.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed.

  • Page 119: Alarm

    Click Refresh to refresh this table. 5.5. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.

  • Page 120: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 121: Glossary Of Terms

    8. The camera is unable to connect to WiFi. Below are a few possible reasons why this may be occurring: • The network is not stable. • The WiFi settings in the camera are not configured. (refer to section 5.4.2.10. WiFi) •...

  • Page 122: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.

  • Page 123: Ic Warning Statement

    RF exposure warning This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
  • Page 124 To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177...

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