Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...
1.1 Overview The Amcrest Outdoor Speed Dome PTZ camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.
2. Device Overview This section provides a brief overview of your camera. Power Port Use a DC12V/2.0A power adapter to power the device. This WiFi device does not operate on PoE. Audio Audio IN, OUT, and Ground Network Port Provides an optional wired connection from the router via an Ethernet cable.
SD card damage. 3 Connection & Installation This section provides information about the connection and installation of the Amcrest IP2M-866 camera. 3.1 Connection Guide The camera initially should be connected via the following method: •...
Figure 3-1 3.2.2. Installation Conditions Ceiling-mounted speed dome can be installed on the hard ceiling structure both indoors and outdoors, the ceiling needs to meet the following installation conditions: • The ceiling shall be thick enough to install expansion bolts. •...
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Figure 3-3 Step 3: Place the speed dome pedestal closely to the changeover plate after pulling the cable through the hole, rotate it according to the arrow shown on the device edge and hang the speed dome on the changeover plate, which is shown in Figure 3-4.
Figure 3-5 Step 5: Installation is completed and is represented below in Figure 3-6. Figure 3-6 3.3.1. Wall Mount As for wall mount, you will need to use a wall-mount bracket and ceiling bracket, which is shown in Figure 3-7 and Figure 3-8 respectively.
Figure 3-7 Figure 3-8 3.3.2.Installation Conditions Wall-mounted speed dome can be installed on the hard wall structure both indoors and outdoors, the wall needs to meet the following installation conditions: • The wall shall be thick enough to install expansion bolts. •...
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Figure 3-9 Step 2: Place the device cable closely into the wiring channel and use screws to install changeover plate of speed dome on the ceiling changeover plate, which is shown in Figure 3-10. Figure 3-10 Step 3 Rotate the speed dome clockwise after the device pedestal is closely clung to the changeover plate, and then hang the speed dome on the changeover plate, which is shown in Figure 3-11.
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Figure 3-11. Step 4: Insert the screw into the holes on the side of changeover plate, and then fix the speed dome together with the changeover plate, which is shown in Figure 3-12. Figure 3-12 Step 5: Pull the device cable and ceiling changeover plate flange through the wall-mounted bracket, twist the screws into the wall-mounted bracket, and then install the changeover plate and speed dome camera onto the wall-mounted bracket as shown in Figure 3-13.
Figure 3-13 Step 6: Run the device cables through the wall and install the completed bracket onto the wall. A properly installed wall mount is represented in Figure 3-14. Figure 3-14 4. Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods.
We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Amcrest Cloud setup) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
Note: Connect your mobile device to the same network that your camera is on. 3. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 4. Tap on Add Camera 5.
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Press Next to continue. 8. Set a new password for your camera. The password 9. If you are connecting a WiFi camera to the Amcrest must be between 8 to 32 characters long and contain Cloud and would like to enable WiFi via the Ethernet only letters and numbers.
Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
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1. Open the app and tap on the + symbol in the middle 2. Tap on Add Device to add a new device to your app. of the screen to begin adding your WiFi device. 3. Tap on WiFi Camera Select your connection type, in this case, select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android) to begin adding the device to the app.
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5. Ensure an Ethernet cable is connected from the 6. Ensure your smartphone or tablet is connected to router to the camera and the included power adapter the same WiFi network as your camera. Tap Next to is connected to the device. Allow the device to continue.
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For more information about Amcrest View Pro and its functionalities visit amcrest.com/support For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the following links: IP/Domain/DDNS App Setup: Used to establish a connection without using P2P. For more information on this setup method visit, amcrest.com/IPDomainDDNSsetup...
Use one of the following web browsers: Safari, Internet Explorer, or Mozilla Firefox (Google Chrome support in Development). To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...
View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
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Once you’re on the login page, you will see a message about installing the plugin below the login box. Click Download Now: This will take you to another page where you will need to click the Download Now button: You will be prompted by the browser to install the plugin. Click Run: You may be prompted to verify this download.
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The plugin will close your browser sessions to install. Save any pages, then click Yes: On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK: You will be taken back to the login page and see another notification from your browser asking you to allow this plugin on this web page.
You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming you’ve read the ‘Amcrest Terms of Service’, then click Create an Account:...
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You will see the Registration Successful message and a confirmation email will be sent to you: Check your email, and click the confirmation email from AmcrestView.com:...
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Once you’ve opened the email, click the confirmation link inside to complete your registration: You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login: You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: A popup will appear from your Windows Firewall.
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You will be taken to the main screen of your account. From here, click the Add Device button: Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface (click the “i”...
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You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live feed: Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow: You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here.
A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow: Now you can enable any of your added cameras to see their live feeds. In the top right panel, there is a channel list.
6. Click the Connections menu item on the left hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
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19. Login to your camera, open the main menu then go to Setup -> Network. 20. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
5. Web Operation and Interface This section of the manual details the camera’s interface, as well as all the operations the camera can perform in the camera’s web user interface. The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
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Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description...
Width/Height Ratio This button allows the user to change the width/height ratio for the live feed. The options are Original and Adaptive. Original uses the aspect ratio of the stream’s set resolution, and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on.
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The PTZ control panel allows the user to position the camera in different ways The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
5.3 Playback The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback tab: This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu.
5.4. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit:...
5.5. Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab: There are 4 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.
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Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Style: This dropdown box allows the user to select which style they would like to view the live view screen in. The options are;...
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Chroma CNT: This slider is used to adjust how pure or monochromatic the image will be compared to a white surface. The value ranges from 0 to 100. The default value is 50. The larger the number, the stronger the purity of the color.
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To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.3. BLC Mode This menu allows the user to set backlight composition settings to enhance image quality. For more information on the items provided in this menu, refer to the information provided below.
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Mode: This menu allows user to select day & night presets based on the surrounding environment of the camera. For more information on the items listed in this field, refer to the information provided below: Auto: Uses day and night sensitivity settings to change between color mode, infrared, and black& white modes. Color - Always represents picture in color, does not use IR or black and white mode.
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To reset to default settings, you can also click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.8. Defog This menu allows the user to set defog settings which can be useful in foggy or hazy weather. For more information on this feature refer to the information provided below: Profile: This dropdown box allows the user to select which profile to modify.
Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: • Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
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• Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. •...
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• Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
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The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder.
Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. •...
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The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...
QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
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Below is an explanation of the fields on the Connection settings tab: • Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. •...
For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.5. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
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Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...
• Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
5.6.8. SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: •...
• Multicast Address: This field allows the user to enter a multicast address. • Port: This field allows the user to enter a multicast port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
Below is an explanation of the fields on the WiFi tab of the WiFi menu: ● Enable: This checkbox allows the user to enable WiFi functionality. ● Add SSID: This button allows the user to manually enter in an SSID. ●...
Below is an explanation of the fields on the QoS screen: • Realtime Monitor: This field allows the user to enter in a priority value for real time monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063.
For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.7. PTZ This menu allows the user to set PTZ presets, tours, scans, patterns, pan settings, and other PTZ related functions to the camera. Below is a screenshot of this menu: Below is an explanation of the features listed in this menu: Preset: Allows the user to add and delete preset options for PTZ functionality.
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Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
speed dropdown box allows the user to control the speed at which the camera moves. The values range from 1 to 8, 8 being the fastest. The zoom and focus buttons allow the user to zoom in and out, focus, and just the camera’s image on the live screen.
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Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
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When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
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• Snapshot: This checkbox allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
• Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...
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• Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. •...
5.8.3. Alarm This menu allows the user to set and schedule replay activated alarms. Below is a screenshot of this menu: Below is a description of each field in this menu: • Enable: Allows the user to enable the relay activation function •...
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Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.8.4. Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access.
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Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.
• Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. • Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected. •...
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• Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9.1.3. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: •...
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Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
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Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...
Save button. 5.9.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
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Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera. •...
Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
• Description: This column shows a description of the account. • Modify: This column allows the user to modify the user account. • Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. •...
Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. 5.10.5.
To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.11.2.1.
5.11.4. Life Statistics This menu allows users to see full life details of the camera. Below is a screenshot of the items found in this menu: 5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen:...
The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.
8. Network connection is not stable. Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective.
• S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ (Panel) Circuit Board ○ ○ ○...
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All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts...
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