Related Manuals for Amcrest IP2M-841EW
Summary of Contents for Amcrest IP2M-841EW
- Page 1 Amcrest IP2M-841EW / IP2M-841EB 2MP ProHD Indoor POE Camera User Manual Version 1.0.4 Revised December 14 , 2018...
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Page 2: Table Of Contents
4.2.1 For Configuring Advanced Settings On Your Camera ..............10 4.2.3 For Cloud Storage and Playback ....................10 4.2.4 For Quick Web Access to Your Cameras ..................10 4.3.1. Amcrest Cloud App Setup ........................ 10 4.3.2. Amcrest View Pro Setup ........................12 4.4 Desktop Access Setup ..........................15 4.5 Amcrest Cloud Desktop Setup ........................ - Page 3 5.3. Cloud Storage ............................22 5.4 Setup ............................... 23 5.4.1. Camera ............................. 24 5.4.1.1 Configuration ..........................24 5.4.1.8. Profile Management ........................30 5.4.1.2. Video ............................31 5.4.1.3. Audio ............................. 34 5.4.2. Network ............................35 5.4.2.1. TCP/IP............................35 5.4.2.2. Connection ..........................37 5.4.2.3.
- Page 4 5.4.4.2.1 Path ............................57 5.4.4.2.2. SD Card............................ 58 5.4.4.2.3. FTP ............................58 5.4.4.2.4 NAS ............................59 5.4.4.3 Record Control ..........................60 5.4.5. System .............................. 61 5.4.5.1 General ............................61 5.4.5.2. Manage Users ..........................63 5.4.5.3. Default Settings ......................... 63 5.4.5.4 Import/Export ..........................64 5.4.5.5.
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Page 5: Welcome
Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware-subscribe... -
Page 6: Features And Specifications
1.1 Overview Amcrest cameras are an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices. -
Page 7: Device Overview
• Advanced Network Protocol Support The camera is UPnP compatible, and includes functionality for use with PPPoE, DDNS, and other protocols to allow remote and local connection with a large variety of network hardware. Note: There may be slight differences in functionality due to the existence of different product series. 2 Device Overview The image below is a representation of your device: Please refer to the following chart for information about the camera and its ports. -
Page 8: Connection & Installation
Port Number Function Power port Audio input/output ports SD Card slot Alarm input/output ports Reset/WPS button/Indicator light (For reset, press and hold for 10 seconds; for WPS, push once and release) Network port Please refer to the chart below for information about the camera’s indicator light: Indicator Light Status Device Status Red Light is blinking quickly. -
Page 9: Camera Access Setup
• A hammer • A pen or pencil To begin the installation process, follow the step by step instructions provided below: 1) Select a surface to mount the camera. Ensure that the installation environment can support at least 3 times the weight of the camera and near a power outlet. -
Page 10: Setting Up Your Camera For The First Time
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app. - Page 11 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue.
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Page 12: Amcrest View Pro Setup
Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store. - Page 13 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your PoE device. 4. Tap on PoE Camera Next, select a connection type.
- Page 14 For more information about Enter a password between 8 and 32 characters and Amcrest View Pro and its functionalities visit confirm the password. Press OK to continue. amcrest.com/support For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...
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Page 15: Desktop Access Setup
Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com... -
Page 16: Amcrest Cloud Desktop Setup
4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. For more information visit amcrest.com/support... -
Page 17: Remote Web Access Setup
6. Click the Connections menu item on the left hand menu and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. -
Page 18: Port Forwarding Remote Web Access Setup
4.7.2 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1. -
Page 19: Operation And Interface
HTTP Port is 33333, the URL would be http://abc123456789.AmcrestDDNS.com:33333 23. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts... - Page 20 Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description Digital Zoom Click this button to activate the zone selection function. This allows the user to use the mouse to select a zone to zoom in on.
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Page 21: Playback
Width/Height Ratio This button allows the user to change the width/height ratio for the live feed. The options are Original and Adaptive. Original uses the aspect ratio of the stream’s set resolution, and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on. -
Page 22: Cloud Storage
This allows the user to select files for download. Select the files by clicking the checkbox next to each file, and then click to download the files to the PC. 5.3. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. -
Page 23: Setup
At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/support 5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab:... -
Page 24: Camera
5.4.1. Camera This menu section allows the user to change different camera settings for video and to manage image profiles. 5.4.1.1 Configuration This menu allows the user to configure image profiles for normal, day, and night usage. Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: 5.4.1.1.1. - Page 25 • Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise occurring. The default value is 50 and the recommended value ranges from 40 to 60.
- Page 26 • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area. •...
- Page 27 • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user. • HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong light sources like headlights or spotlights.
- Page 28 • Color - always represents picture in color, does not use IR or black and white mode. Performs poorly in dimly lit areas unless you are using the Starlight series cameras. • Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode.
- Page 29 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select whether to turn the indication light on or off. SmartIR can also be set to automatically set the camera’s IR lights to on and off positions based on Day &...
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Page 30: Profile Management
• Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select whether to turn the indication light on or off. To reset to default settings, click the Reset Defaults button. -
Page 31: Video
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.1.2. Video This section allows the user to change video settings for the camera’s video feed. There are 4 tabs in this menu item: Video, Snapshot, Overlay, and Path. - Page 32 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.1.2.2. Snapshot Below is a screenshot that shows the Snapshot tab in the Video menu item: Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: •...
- Page 33 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.
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Page 34: Audio
Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •... -
Page 35: Network
Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. •... - Page 36 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P...
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Page 37: Connection
QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app. -
Page 38: Ddns
Quick DDNS, NO-IP DDNS, CN99 DDNS, and Dyndns DDNS. Based on which service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. -
Page 39: Ip Filter
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.4. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. -
Page 40: Smtp (Email)
5.4.2.5. SMTP (Email) This screen allows for the configuring of email settings to permit the camera to send emails when an alarm is triggered. Below is a screenshot of the email settings screen: Below is an explanation of fields on the SMTP (Email) settings screen: •... -
Page 41: Upnp
• Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field. Interval: This field allows the user to define, in seconds, how long the system should wait between sending emails. -
Page 42: Snmp
The fifth column shows the External Port used by that service to establish communication from the router to the internet. To edit this, click the pencil button in the modify column for that line item. The sixth column shows the status of the protocol. If the protocol was mapped successfully, this field will say “Mapping Succeeded”. -
Page 43: Multicast
Click the checkbox next to Enable to the Bonjour functionality. The Server Name field allows the user to specify what name to use to connect devices via the Bonjour protocol. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. -
Page 44: Qos
To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. -
Page 45: Event
Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.4.3. Event This menu section allows the user to change different settings for triggering events. - Page 46 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times.
- Page 47 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
- Page 48 • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...
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Page 49: Audio Detection
o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. - Page 50 Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm.
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Page 51: Alarm
o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. 93. ●... - Page 52 Below is a description of each field in this menu: • Enable: Allows the user to enable the relay activation function • Relay-In: Allows the user to set specific relayed alarms to the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week.
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Page 53: Abnormality
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.3.4. Abnormality This menu allows the user to adjust abnormality event settings. This menu has 2 tabs: Network, and Illegal Access. -
Page 54: Illegal Access
Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera. -
Page 55: Schedule
5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on... - Page 56 Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period.
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Page 57: Destination
Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. -
Page 58: Sd Card
Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. -
Page 59: Nas
Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •... -
Page 60: Record Control
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. -
Page 61: System
For more information on Amcrest Cloud visit: amcrestcloud.com 5.4.5. System This menu section allows the user to change general settings for the camera. 5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date &... - Page 62 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
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Page 63: Manage Users
5.4.5.2. Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: •... -
Page 64: Import/Export
Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. -
Page 65: Upgrade
Go to amcrest.com/firmware-subscribe • You will be taken to an Amcrest firmware downloads page. Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded. -
Page 66: Log
On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. 5.4.6.2 Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. -
Page 67: Alarm
Click Refresh to refresh this table. 5.5. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. -
Page 68: Faqs/Troubleshooting
6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. -
Page 69: Glossary Of Terms
• The client PC may have limited resources. • Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have enough rights to monitor real-time playback. • The camera’s local video output quality is not enough. - Page 70 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. •...
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Page 71: Fcc Statement
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 72: Appendix A: Toxic Or Hazardous Materials Or Elements
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Cr VI PBDE Component Name Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○... - Page 73 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form.
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