Alto-Shaam 300-TH-III Installation Operation & Maintenance
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Alto-Shaam 300-TH-III Installation Operation & Maintenance

Cook, hold, smoke oven deluxe control
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See also: Operation & Installation Manual
1200-TH-III
1000-SK-III
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
262.251.3800 • 800.558.8744
PHONE:
262.251.7067 • 800.329.8744
FAX:
www.alto-shaam.com
Printed in U.S.A.
1767-SK-III
750-TH-III
500-TH-III
300-TH-III
U.S.A. / CANADA
U.S.A. ONLY
Cook, Hold, Smoke Oven
Deluxe Control
Model:
300-TH-III
500-TH-III
750-TH-III
1000-TH-III
1200-TH-III
767-SK-III
1767-SK-III
1000-SK-III
1200-SK-III
• Installation
• Operation
• Maintenance
Consult instructions
for operation and use.
MN-29758 (R
. 10) • 12/17
ev

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Summary of Contents for Alto-Shaam 300-TH-III

  • Page 1 Cook, Hold, Smoke Oven Deluxe Control Model: 300-TH-III 500-TH-III 750-TH-III 1000-TH-III 1200-TH-III 767-SK-III 1767-SK-III 1000-SK-III 1200-SK-III 1200-TH-III 1767-SK-III 750-TH-III • Installation • Operation • Maintenance 1000-SK-III 500-TH-III 300-TH-III W164 N9221 Water Street • P.O. Box 450 Menomonee Falls, Wisconsin 53052-0450 U.S.A.

  • Page 2: Table Of Contents

    Care and Cleaning Warranty and Service Information . . . . . . . . . . . . . . . . . . . . . . .3 Delivery .

  • Page 3: Warranty And Service Information

    Support > Warranty Registration Register to ensure prompt resolution of warranty claims Please register your Alto-Shaam equipment to ensure prompt service in the event of a warranty claim. You’ll automatically be entered into a monthly drawing to win an additional year extended warranty! Registering your equipment will allow you to receive notifications about software updates and additional product information.

  • Page 4: Delivery

    This manual must be read and understood by all people using or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you have any questions concerning installation, operation, or maintenance. 1-800-558-8744; servicedept@alto-shaam.com...

  • Page 5: Transportation And Damage Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 6: Unpacking

    Alto-Shaam of all liability. • Remove all protective plastic fi lm, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

  • Page 7: Safety Procedures And Precautions

    Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury.
  • Page 8 If your appliance makes an especially loud noise inside the appliance ignite, shut down warranty and relieve Alto-Shaam of all liability. when starting up, shut down the appliance and call a the appliance immediately and keep the qualifi...

  • Page 9: Installation

    Site Installation Cook & Hold emissions testing conducted by The Alto-Shaam Cook Underwriters Laboratories, Inc. was found to be & Hold oven must be ®...

  • Page 10: Dimension Drawings, Weights & Capacities

    Net: 140 lb (64 kg) 300-th3 2011 lit Ship: Contact factory Ship: 180 lb (82 kg) Product capacity - 300-TH-III Product capacity - 500-TH-III 36 lb (16 kg) maximum 40 lb (18 kg) maximum Volume maximum: 22.5 quarts (28,5 liters) Volume maximum: 30 quarts (38 liters) MN-29758 •...
  • Page 11 Installation 750-TH-III 767-SK-III Cord Length 120V - 5 ft. (1524mm) 208-240V - 5 ft. (1524mm) 230V - 8 ft. (2438mm) 28-5/8" (726mm) 11-5/8" (295mm) Pass-Through Option Electrical Connection Electrical Electrical Connection Connection Shown with Shown with optional bumper optional bumper Cord Length 230V - 8 ft.
  • Page 12 Installation 1000-TH-III 1000-SK-III Cord Length 25-1/16" (636mm) 208-240V - 5 ft. (1524mm) 230V - 8 ft. (2438mm) Electrical Shown with Connection optional bumper Electrical Connection Shown with Pass-Through optional bumper Option Cord Length 230V - 8 ft. (2438mm) 208-240V - no cord or plug 22-1/2"...
  • Page 13 Installation 1200-TH-III 1200-SK-III 25-1/16" (636mm) Electrical Pass-Through Connection Option Electrical Connection Shown with optional bumper Shown with optional bumper 32-1/4" (819mm) 31-5/8" (802mm) 22-1/2" (572mm) 25-1/16" (636mm) 34" (864mm) 23-5/8" (600mm) 31-5/8" (802mm) 22-1/2" (572mm) 17" (432mm) Electrical Connection Pass-Through Option 20-1/2"...
  • Page 14 Installation Weight 1767-SK-III Model Net Weight Ship Weight 1767-SK-III 359 lb (163 kg) est. 450 lb (204 kg) 28-5/8" (726mm) 11-5/8" (295mm) Product\Pan capacity (per compartment) 100 lb (45 kg) maximum Electrical Volume maximum: 53 quarts (67 liters) Connection Shown with optional bumper 32-3/4"...

  • Page 15: Options And Accessories

    Installation Cook & Hold Accessories Options and Accessories 300-TH-III 500-TH-III 750-TH-III 1000-TH-III 1200-TH-III Bumper, Full Perimeter — 5011161 5010371 5009767 5009767 (not available with 2-1/2" casters) Carving Holder Prime rib HL-2635 HL-2635 HL-2635 HL-2635 HL-2635 Steamship (cafeteria) round — 4459...
  • Page 16 Installation Cook, Hold, Smoke Accessories Smoker Options and Accessories 767-SK-III 1767-SK-III 1000-SK-III 1200-SK-III Bumper, Full Perimeter 5010371 5010371 5009767 5009767 (not available with 2-1/2" casters) Carving Holder Prime rib HL-2635 HL-2635 HL-2635 HL-2635 Steamship (cafeteria) round 4459 4459 4459 4459 Casters - 2 rigid, 2 swivel w/brake 5"...

  • Page 17: Stacking Configurations

    Stacking Configurations Model Can be stacked with 300-TH-III 300-TH-III or 300-S No Stacking Hardware needed . Align dimples at top and bottom of units . It is recommended that the legs be removed from the top unit before stacking .

  • Page 18: Leveling

    Installation Restraint Requirements A number of adjustments are associated with initial installation and start-up. It is important that these —Mobile Equipment adjustments be conducted by a qualified service WARNING technician. Installation and start-up adjustments are the responsibility of the dealer or user. These adjustments RISK OF ELECTRIC SHOCK.

  • Page 19: Drip Tray Installation

    Installation Drip tray installation instructions Item Description Double-Sided Tape Drip Tray Holder 8-32 x 1/4” Phil Screw Drip Tray 1 . Poke holes through double-sided tape 1 which is attached to the back of drip tray holder 2 . 2 .

  • Page 20: Electrical Connection

    Electrical Connection WARNING WARNING To prevent serious injury, death, or Appliances without a cord provided by the property damage: factory must be equipped with a cord of suff icient length to permit the appliance to All electrical connections must be be moved for cleaning.

  • Page 21: Electrical Specifications

    NEMA 5-20p CEE 7/7 CH2-16p BS1363 AS/NZS 3112 Plug rated 250V Plug rated 250V Plug rated 250V 15a-125v plug 20a-125v plug Plug rated 250V (U.K. only) 300-TH-III 120V 6 .7 .80   230V 50/60 3 .2 .80  ...

  • Page 22: Start-Up Operation

    Operation CAUTION The Alto-Shaam cook and hold oven is intended for use in commercial establishments by qualified operating To prevent personal injury or personnel where all operators are familiar with the property damage: purpose, limitations, and associated hazards of this appliance.

  • Page 23: Control Features

    Operation Power ON 9 10 11 Indicator Upper Cavity ON/OFF Lower Cavity ON/OFF Double Compartment Control Control Features On/Off Button 10. LED Display The On/Off control system button operates the functions Indicates interior oven air temperature, internal product of the control panel. If there is any power loss during probe temperature, time, or when used in conjunction operation, the on/off indicator light will flash.

  • Page 24: Cook/Hold/Smoke Instructions

    Operation Cook/Hold/Smoke Instructions Press and release control On/Off button. The oven will beep for one second and power to the unit will be indicated by an illuminated green indicator light located in the upper left corner of the On/Off button. The oven will begin operating in the hold mode.

  • Page 25: Operating Features & Functions

    Operation Operating Features & Functions Power fail detect: To stop an operation at any time : If the power were to fail for any reason while heating, the Press and hold the Start button until the control beeps for control will retain, in memory, the programmed operating two seconds, indicating the operation has been cancelled.
  • Page 26 Operation Operating Features and Functions To Enable Probe Hold Probe Usage: (optional when cooking by Probe) When the oven probe remains inserted in the probe bracket, the LED temperature display will indicate the • Press the Probe button to see the probe ambient air temperature inside the oven.

  • Page 27: Smoking Instructions

    Shake off excess water, and place the diameter. moistened chips in the wood chip tray of the Use Alto-Shaam approved wood chips for the smoker oven. Replace the container in the oven. smoke function in this appliance. Hot Smoke Procedure...

  • Page 28: User Options

    Operation User Options Preset Lock Control Panel Lock and Unlock Preset Buttons Lock and Unlock The control panel can be locked at any time in order to Preset buttons A through H can be locked in order to prevent inadvertent or accidental setting changes. prevent storing, altering or erasing a program.

  • Page 29: Haccp

    “Usb”. If display does not show “Usb”, try again with another flash drive device or call Alto-Shaam Service. 3. Press and hold the Start button until display shows “ XYZ”. The number at the far right is the percentage of the download completed.

  • Page 30: General Holding Guidelines

    Operation General Holding Guidelines Holding Temperature Range Meat Fahrenheit Celsius Chefs, cooks and other specialized food service personnel employ varied methods of cooking. Proper holding Beef Roast — Rare 130°F 54°C temperatures for a specific food product must be based Beef Roast —...

  • Page 31: Care And Cleaning Instructions

    (do not use water to extinguish a grease fire!). Failure to clean the appliance properly invalidates the warranty and relieves Alto-Shaam of all liability. MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 32 Cleaning and Preventative Maintenance WARNING WARNING To prevent serious personal injury, death, or To prevent serious injury, death, or property property damage: damage, always disconnect the appliance from the power source before cleaning Do not steam clean, hose down or flood the or servicing.

  • Page 33: Preventative Maintenance Checklist

    Cleaning and Preventative Maintenance Daily □ Perform daily oven cleaning as stated in this guide. □ Clean front drip tray as recommended in this guide. Monthly □ Inspect the door gasket for signs of cracking, deformation, or damage and replace as needed. □...

  • Page 34: Food Safety

    Food Safety Food fl avor and aroma are usually so closely related that it Internal Food Product Temperatures is diffi cult, if not impossible, to separate them. There is also Hot Foods an important, inseparable relationship between cleanliness Danger Zone 40°F to 140°F 4°C to 60°C and food fl...

  • Page 35: Trouble Shooting - Error Codes

    Troubleshooting Code Description Possible Cause s E-10 Cavity air sensor shorted Cavity air sensor reading < 5°F (-15°C). Verify sensor integrity. E-11 Cavity air sensor open Cavity air sensor reading > 517°F (269°C). Verify sensor integrity. Product probe is shorted E-20 Product probe reading <...

  • Page 36: Service

    . Do not attempt to repair or service the oven beyond this point . Contact Alto-Shaam for the nearest authorized service agent . Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty .

  • Page 37: Exterior Service View & Parts

    Service Exterior Service View - 300-TH-III Part numbers and drawings are subject to change without notice . MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 38 Service Exterior Parts List - 300-TH-III ITEM DESCRIPTION PART NO. BONNET TOP COVER 1012831 FAN BOX, 120V FA-3973 FAN BOX, 230V FA-34524 BUSHING, STRAIGHT, STRAIN RELIEF, 230V BU-34898 BUSHING, STRAIGHT, STRAIN RELIEF, 120V BU-3964 SWITCH, ROCKER, 125-277V, 20A SW-34769 HI-LIMIT THERMOSTAT...
  • Page 39 Service Exterior Service View - 500, 750, 1000-TH-III 500-TH-III Shown Part numbers and drawings are subject to change without notice . DANGER WARNING To prevent serious injury, death, or property To prevent serious injury, death, or property damage, always disconnect the appliance damage, always lock-out or post breaker from the power source before cleaning panel until service work has been completed.
  • Page 40 Exterior Parts List - 500, 750, 1000-TH-III MODEL > 500-TH-III 750-TH-III 1000-TH-III not Shown ITEM DESCRIPTION PART NO. PART NO. PART NO. THERMOSTAT, HI LIMIT TT-33476 TT-33476 TT-33476 GASKET ADHESIVE 0 .125 x 0 .375 [LIN FT] GS-23622 GS-23622 GS-23622 PLUG, DOME, .187"...
  • Page 41 Service Exterior Service View - 767, 1000-SK-III 767-SK-III 230V Shown Part numbers and drawings are subject to change without notice . ** Shown with electrical chassis prior to 5/1/13 DANGER WARNING To prevent serious injury, death, or property To prevent serious injury, death, or property damage, always disconnect the appliance damage, always lock-out or post breaker from the power source before cleaning...
  • Page 42 Exterior Parts List - 767, 1000-SK-III MODEL > 767-SK-III 1000-SK-III not Shown ITEM DESCRIPTION PART NO. QTY PART NO. QTY TOP COVER 1011872 1011534 THERMOSTAT, HI-LIMIT TT-33476 TT-33476 HI-LIMIT PROTECTION COVER 1003936 1003936 GASKETS, ADHESIVE, 0 .125 x 0 .375 [linear ft] GS-23622 GS-23622 BUSHING, STRAIGHT, STRAIN RELIEF...
  • Page 43 Service Exterior Service View - 1200-TH-III Part numbers and drawings are subject to change without notice . ** Shown with electrical chassis prior to 5/1/13 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 44 Service Exterior Parts List - 1200-TH-III ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. TOP COVER 1011534 - DRIP TRAY 1010189 SCREW, 10-32 x 1/2, NF PHIL, FLAT SC-23670 SWITCH, REED ( SW-33559 qty per door NUT, 10-32 UNF HEX MS, 18-8 SST NU-2215 BUSHING, 3/8"...
  • Page 45 Service Exterior Service View - 1200, 1767-SK-III E 1200-SK-III Shown Part numbers and drawings are subject to change without notice . ** Shown with electrical chassis prior to 5/1/13 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 46 Exterior Parts List - 1200, 1767-SK-III MODEL > 1767-SK-III 1200-SK-III ITEM DESCRIPTION PART NO. QTY PART NO. QTY TOP COVER 1011872 1011534 THERMOSTAT, HI-LIMIT TT-33476 TT-33476 SCREW, M5 x 0 .8 x 16mm FLAT SC-22281 SC-22281 NUT, CT, M5-0 .8 HEX, 18-8 NU-22289 NU-22289 HI-LIMIT PROTECTION COVER...

  • Page 47: Electronic Components View & Parts

    Service Electronic Components - 300-TH-III 230V Shown Part numbers and drawings are subject to change without notice . ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. WASHER, STAR LOCK WS-2467 CONNECTOR, 6 PIN CR-33719 SCREW, 10-32 x 1/4" PAN HD GROUND...
  • Page 48 Service Electronic Components - 500-TH-III Part numbers and drawings are subject to change without notice . ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. BUSHING, 3/8" BLACK HOLE BU-3419 CONNECTOR, 7 PIN CR-33762 CONNECTOR, #12 FERRULE CR-34830 CONNECTOR, 8 PIN CR-33761 CORDSET 120V (NEMA 5-20)
  • Page 49 Service Electronic Components - 750, 1000, 1200-TH-III 1200-TH-III 230V Shown Part numbers and drawings are subject to change without notice . ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. BUSHING, 1/2" HOLE BU-3006 BUSHING, 3/4" WHITE SNAP BU-3008 SCREW, M5 x 0 .8 x 10mm PAN SC-22766 HEATSINK PAD HE-33926...
  • Page 50 Service Electronic Components - 767, 1000, 1200, 1767-SK-III 1767-SK-III 208-240V Shown Part numbers and drawings are subject to change without notice . ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. BUSHING, 1/2" HOLE BU-3006 SPACER, LOCK MOUNT SP-33832 STAR LOCK WASHER WS-2467 BOARD, POWER SUPPLY 208-240V...

  • Page 51: Cable Heating Kits

    Service Cable Heating Kits #4880 CABLE HEATING KIT > #4880 #4881 UK ONLY (one kit required per cavity) (500) (750, 1000, 1200, 1767) (1200) 4900W ITEM DESCRIPTION CB-3045 CABLE HEATING ELEMENT 134 ft . 210 ft . 134 ft . CR-3226 RING CONNECTOR IN-3488...
  • Page 52 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 53 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 54 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 55 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 56 SMOKER ONLY SMOKER ONLY MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 57 SMOKER ONLY SMOKER ONLY MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 58 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 59 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 60 MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 61 (BA-33764) RELAY (RL-33558) RELAY (RL-33558) MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 62 (BA-33764) RELAY (RL-33558) RELAY (RL-33558) MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...
  • Page 63 (BA-33764) RELAY (RL-33558) RELAY (RL-33558) MN-29758 • Rev 10 • 12/17 • TH-III and SK-III Series Cook, Hold, Smoke...

  • Page 64: Limited Warranty

    This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fi tness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profi...

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