Reset Password By Security Questions; Reset Password By Reserved Email - HIKVISION DS-7608NI-M2 Series User Manual

Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
6. Confirm the new password.
7. Click Next.

14.4.2 Reset Password by Security Questions

Before You Start
You have configured the security questions when you activate the device or edit the admin user
account.
Steps
1. On the user login interface, click Forgot Password.
2. Select the password resetting type as Verify by Security Question.
3. Input the correct answers of the three security questions.
4. Click OK.
5. Create the new admin password on the Reset Password interface.

14.4.3 Reset Password by Reserved Email

Before You Start
Ensure you have configured the reserved email when you are activating the device or editing the
admin user account. (Refer to Configure Reserved Email)
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Reserved Email.
3. Click OK.
4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and
read the legal disclaimer.
5. Obtain the verification code. There are two ways to get the verification code.
– Use Hik-Connect app to scan the QR code.
– Send the QR code to email server.
1. Insert a USB flash drive to your device.
2. Click Export to export the QR code to USB flash drive.
3. Email the QR code to pw_recovery@hikvision.com as attachment.
6. Check your reserved email, and you will receive a verification code within 5 minutes.
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