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Related Manuals for Fanvil GA10
Summary of Contents for Fanvil GA10
- Page 1 GA10&GA11 User Manual Software Version:2.4.0 Release Date：2021/10/25...
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Page 2: Table Of Contents
Directory Directory...................................I 1 Picture................................. III 2 Table..................................IV 3 Safety Instruction..............................1 4 Overview................................2 4.1 Overview..............................2 5 Install Guide................................. 3 5.1 Use external Power Adapter........................3 5.2 Packing Contents.............................3 5.3 Interface description..........................3 5.4 Device Connection..........................4 6 Introduction to the User............................5 6.1 Web Management.......................... - Page 3 9.2 System >> Information..........................13 9.3 System >> Account..........................14 9.4 System >> Configurations........................14 9.5 System >> Upgrade..........................15 9.6 System >> Auto Provision........................17 9.7 System >> Tools.............................19 9.8 System >> Reboot Phone........................19 9.9 Network >> Basic...........................20 9.10 Network >> Service Port........................21 9.11 Line >>...
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Page 4: Picture
Picture Picture 1 - web login..........................5 Picture 2 - Line ............................. 7 Picture 3 - Voice mail..........................12 Picture 4 - Information........................13 Picture 5 - WEB Account........................14 Picture 6 - System Setting......................... 14 Picture 7 - Upgrade..........................15 Picture 8 - Auto provision settings....................17 Picture 9 - Tools...........................19 Picture 10 - Reboot Phone........................ -
Page 5: Table
Table Table 1 - Interface..........................3 Table 2 - LED............................7 Table 3 - Voice Menu..........................8 Table 4 - Firmware upgrade......................15 Table 5 - Auto Provision........................17 Table 6 - Network Basic Setting......................20 Table 7 - Service port........................21 Table 8 - SIP............................22 Table 9 - SIP Hotspot..........................29 Table 10 - Phone 7 dialing methods....................31... -
Page 6: Safety Instruction
Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may ... -
Page 7: Overview
Overview 4.1 Overview GA10&GA11 is a SIP analog gateway (ATA) with a single FXS port, featuring high-definition voice, 2 SIP accounts, three-way conference calls, etc.; through the convenient use of VoIP equipment to transfer analog calls to SIP calls, users are supported to call IP phones with ordinary analog phones. -
Page 8: Install Guide
Install Guide 5.1 Use external Power Adapter Please use the specified power adapter to eature the normal operation of the device. 5.2 Packing Contents ATA Gateway Ethernet Cable Quick Installation Guide Power Adapter 5.3 Interface description Table 1- Interface Port Icon Function Power... -
Page 9: Device Connection
Network Connecting to the network. Use RJ11 telephone cable to connect to an analog phone. (GA10). Use BT plug telephone cable to connect to an analog phone. (GA11). Reset Restore Default button. When the device is working properly, if you press this button (6 seconds) with a sharp object (such as a pencil) until the LED fast twinkling. -
Page 10: Introduction To The User
Introduction to the User 6.1 Web Management Phone can be configured and managed on the web page of the phone. The user needs to enter the IP address of the phone in the browser at first and open the web page of the phone. Picture 1- web login Users must correctly enter the user name and password to log in to the web page. -
Page 11: Set Static Ip
Set Static IP 6.2.2 The following describes how to set a static IP address for the device. IP address: 192.168.10.123 Subnet mask: 255.255.255.0 Device address: 192.168.10.1 Primary DNS address: 8.8.8.8 Secondary DNS address: 114*114*114*114 Step 1. Dial #*50 on the phone, input the static IP address 192*168*10*123 to be set after hearing "Please input", and press # to end after inputting. -
Page 12: Led
Picture 2- Line 6.4 LED Table 2- LED Type LED light LED status Power light Steady red Connect the power supply Light off Not connected to power supply Network indicator Steady green Connect to normal light Green light flash Network anomaly Light off Unconnected network cable FXS port indicator... -
Page 13: Voice Menu
6.5 Voice Menu Table 3- Voice Menu Effect Instruction Describe Start Reboot #**** Reboot the device Enable Static Mode #*100 Modify the network mode to gorgeous mode Enable DHCP Mode #*101 Modify the network mode to dynamic mode Enable PPPOE Mode #*102 Modify the network mode to PPPOE mode Read WAN IP... -
Page 14: Basic Function
Basic Function 7.1 Making Phone Call Step 1. Off hook the analog phone Step 2. Enter the number and wait 5 seconds Step 3. Enter the number and press # 7.2 Call Hold Step 1. Off hook the analog phone Step 2. - Page 15 call between A and B. Step 3. Enter #*29 + C, and press # to dial user C's number. Step 4. User C picks up the phone. Step 5. User A presses Flash key or lightly presses the hook of the phone. At this time, users A, B, and C establish a conference call.
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Page 16: Advance Function
Advance Function 8.1 IP Direct Step 1. Off hook the Analog phone Step 2. Input the dialed the IP address,such as: 192*168*10*111 Step 3. Press "#" button to call out 8.2 Redial Redial the last dialed number Step 1. Off hook the Analog phone Step 2. - Page 17 Picture 3- Voice mail the analog phone and input the preset Voice Message Number to listen to the Off hook Voice Message according to the prompt the Analog phone and Press "#*86" to check if there is a Voice Message Off hook...
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Page 18: Web Configurations
Web Configurations 9.1 Web Page Authentication The user can log into the web page of the phone to manage the user's phone information and operate the phone. Users must provide the correct user name and password to log in. 9.2 System >> Information Picture 4- Information User can get the system information of the device in this page including, Model... -
Page 19: System >> Account
9.3 System >> Account Picture 5- WEB Account On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users. 9.4 System >>... -
Page 20: System >> Upgrade
Clear Configurations Select the module in the configuration file to clear. SIP: account configuration. AUTOPROVISION: automatically upgrades the configuration TR069:TR069 related configuration MMI: MMI module, including authentication user information, web access protocol, etc. Clear Tables Select the local data table to be cleared, all selected by default. Clear ETC Select the etc to be cleared, all selected by default Reset Phone... - Page 21 Server Firmware Version It will show Server Firmware Version. If there is a new version txt and new software firmware on the server, the page will display version information [Upgrade] button and upgrade button will become available; Click [Upgrade] button to upgrade the new firmware. When there is a corresponding TXT file and version on version description...
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Page 22: System >> Auto Provision
9.6 System >> Auto Provision Picture 8- Auto provision settings Devices support SIP PnP, DHCP options, Static provision, TR069. If all the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069> Static Provisioning Transferring protocol: FTP、 TFTP、 HTTP、 HTTPS Table 5- Auto Provision Parameters Description... - Page 23 Configure DHCP option, DHCP option supports DHCP Option Value custom option | DHCP option 66 | DHCP option 43, 3 methods to get the provision URL. The default is Option 66. Custom Option value is allowed from 128 to 254. The option Custom Option Value value must be same as server define.
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Page 24: System >> Tools
Enable TR069 Enable TR069 after selection ACS Server Type There are 2 options Serve type, common and CTC. ACS Server URL ACS server address ACS User ACS server username (up to is 59 character) ACS Password ACS server password (up to is 59 character) Enable TR069 Warning If TR069 is enabled, there will be a prompt tone when Tone... -
Page 25: Network >> Basic
9.9 Network >> Basic Picture 11- Network Basic Setting This page allows users to configure network connection types and parameters. Table 6- Network Basic Setting Parameter Description Network Status The current IP address of the equipment Subnet The current Subnet Mask mask Default The current Gateway IP address... -
Page 26: Network >> Service Port
Configured Primary DNS Enter the server address of the Primary DNS. Server Secondary Enter the server address of the Secondary DNS. DNS Server Attention： 1）After setting the parameters, click【Apply】to take effect. 2） If you change the IP address, the webpage will no longer responds, please enter the new IP address in web browser to access the device. -
Page 27: Line >> Sip
Parameter Description Web Server Type Reboot to take effect after settings. Optionally, the web page login is HTTP/HTTPS. Web Logon Timeout Default as 15 minutes, the timeout will automatically exit the login page, need to login again. Web auto login After the timeout does not need to enter a user name password, will automatically login to the web page. - Page 28 Line Status Display the current line status at page loading. To get the up-to-date line status, user must refresh the page manually. Activate Whether the service of the line is activated Username Enter the username of the service account. Authentication User Enter the authentication user of the service account Display Name Enter the display name to be sent in a call request.
- Page 29 Call Forward Enable unconditional call forward, all incoming calls will be Unconditional forwarded to the number specified in the next field Call Forward Number Set the number of unconditional call forward for Unconditional Call Forward on Busy Enable call forward on busy, when the phone is busy, any incoming call will be forwarded to the number specified in the next field.
- Page 30 Enable Missed Call Log If enabled, the phone will save missed calls into the call history record. DTMF Type Set the DTMF type to be used for the line DTMF SIP INFO Mode Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’ Enable DND Enable Do-not-disturb, any incoming call to this line will be rejected automatically...
- Page 31 No Answer Disable Call Forward Set the feature code to dial to the server on No Answer Enable Blocking Set the feature code to dial to the server Anonymous Call Disable Blocking Set the feature code to dial to the server Anonymous Call Call Waiting On Code Set the feature code to dial to the server...
- Page 32 Specific Server Type Set the line to collaborate with specific server type SIP Version Set the SIP version Anonymous Call Set the standard to be used for anonymous Standard Local Port Set the local port Ring Type Set the ring tone type for the line Enable user=phone Sets user=phone in SIP messages.
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Page 33: Line >> Sip Hotspot
VQ Name Open the VQ name for VQ RTCP-XR. VQ Server Open VQ server address for VQ RTCP-XR. VQ Port Open VQ port for VQ RTCP-XR. HTTP/HTTPS Enable VQ server selection for VQ RTCP-XR. Server Flash mode Chose Flash mode，normal or SIP info. Flash Info Set the SIP info content type. - Page 34 Picture 14 - SIP Hotspot Table 9- SIP Hotspot Parameters Description If your phone is set to “SIP hotspot server”, Device Table will display as Client Device Table which connected to your phone. Device Table If your phone is set to “SIP hotspot client”, Device Table will display as Server Device Table which you can connect to.
- Page 35 Picture 15- SIP hotspot server Configure SIP hotspot client: As a SIP hotspot client, no SIP account needs to be set. The Phone set will automatically obtain and be configured a SIP account. On the SIP Hotspot tab page, set Mode to Client. The values of other options are the same as those of the hotspot.
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Page 36: Line >> Dial Plan
9.13Line >> Dial Plan Picture 17- Dial Plan Table 10- Phone 7 dialing methods Parameters Description Press # to invoke dialing The user dials the other party's number and then adds the # number to dial out; Dial Fixed Length The number entered by the user is automatically dialed out when it reaches a fixed length Timeout dial... - Page 37 Attended Transfer During a three-way call, hang up the handle and the Conference Onhook remaining two parties remain on the call. Enable E.164 Please refer to e. 164 standard specification Add dialing rules: Picture 18- Custom setting of dial - up rules Table 11 - Dial - up rule configuration table Parameters Description...
- Page 38 Port Set the Signal port, and the default is 5060 for SIP. Alias Set the Alias. This is the text to be added, replaced or deleted. It is an optional item. Note: There are four types of aliases. all: xxx – xxx will replace the phone number. ...
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Page 39: Line >> Basic Settings
x -- Matches any single digit that is dialed. [] -- Specifies a range of numbers to be matched. It may be a range, a list of ranges separated by commas, or a list of digits. 9.14Line >> Basic Settings Picture 21- Basic Settings Set up the register global configuration. -
Page 40: Line >> Rtcp-Xr
9.15Line >> RTCP-XR The RTCP-XR mode is based on THE RTP Control Extended Report (RFC3611). It sends RTCP-XR packets to evaluate network packet loss, delay, and voice quality. Table 13- set RTCP-XR Parameters Description VQ RTCP-XR Settings VQ RTCP-XR Session Report Whether to enable sending VQ reports in session mode VQ RTCP-XR Interval Report Whether to enable sending VQ reports in Interval mode... - Page 41 Table 14- Common device function Settings on the web page Parameters Description Basic Settings Enable Call Waiting Enable this setting to allow user to take second incoming call during an established call. Default enabled. Enable Call Transfer Enable Call Transfer. Semi-Attended Transfer Enable Semi-Attended Transfer by selecting it Enable 3-Way Conference...
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Page 42: Phone Settings >> Media Settings
turned on from the start time to the off time. DND Start Time Set DND Start Time DND End Time Set DND End Time Intercom Settings Enable Intercom When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay. -
Page 43: Phone Settings >> Action
Codecs Settings Select enable or disable voice encodec: G.711A/U,G.722,G.729, G.726-16,G726-24,G726-32,G.726-40, ILBC,opus Media Setting Receive Volume Set the call volume to 1~9 G.723.1 Bit Rate The value can be 5.3 KB /s or 6.3 KB /s DTMF Payload Type Enter the DTMF payload type, the value must be 96~127. -
Page 44: Phone Settings >> Time/Date
9.19Phone settings >> Time/Date Picture 24- Time/Date The user can configure the time Settings of the phone on this page. Table 16- Time/Date Parameters Description Network Time Server Settings Time Synchronized via Enable time-sync through SNTP protocol SNTP Time Synchronized via Enable time-sync through DHCP protocol DHCP Time Synchronized via... -
Page 45: Intercom Settings >> Time Plan
Daylight Saving Time Settings Local Choose your local, phone will set daylight saving time automatically based on the local DST Set Type Choose DST Set Type, if Manual, you need to set the start time and end time. Fixed Type Daylight saving time rules are based on specific dates or relative rule dates for conversion. -
Page 46: Phone Settings >> Tone
Picture 25- Time Plan 9.21Phone settings >> Tone This page allows users to configure a phone prompt. You can either select the country area or customize the area. If the area is selected, it will bring out the following information directly. If you choose to customize the area, you can modify the button tone, call back tone and other information. -
Page 47: Phone Settings >> Voice Menu
9.22Phone settings >> Voice Menu Supports customized voice menus Picture 27- Voice Menu 9.23Call List >> Call List Restricted Incoming Calls： It is similar like a blacklist. Add the number to the blacklist, and the user will no longer receive calls from the stored number until the user removes it from the list. -
Page 48: Call List >> Web Dial
Adds a number that restricts outgoing calls and cannot be called until the number is removed from the table. 9.24Call List >> Web Dial Use web pages for call, reply, and hang up operations. 9.25Call Logs The user can browse the complete call record in this page. The call record can be sorted by time, call number, contact name or line, and the call record can be screened by call record type (incoming call, outgoing call, missed call, forward call). -
Page 49: Security >> Trust Certificates
Add and remove IP segments that are accessible; Configure the starting IP address within the start IP, end the IP address within the end IP, and click [Add] to submit to take effect. A large network segment can be set, or it can be divided into several network segments to add. -
Page 50: Security >> Firewall
Picture 31- Device Certificates 9.29Security >> Firewall Picture 32- Firewall Through this page can set whether to enable the input, output firewall, at the same time can set the firewall input and output rules, using these Settings can prevent some malicious network access, or restrict internal users access to some resources of the external network, improve security. - Page 51 output rule. To select whether the current rule configuration is disabled Deny/Permit or allowed; There are four types of filtering protocols: TCP | UDP | Protocol ICMP | IP. Src Port Range Filter port range Source address can be host address, network address, or Src Address all addresses 0.0.0.0;...
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Page 52: Device Log >> Device Log
9.30Device Log >> Device Log You can grab the device log, and when you encounter an abnormal problem, you can send the log to the technician to locate the problem. See 10.4 Get log information. -
Page 53: Trouble Shooting
10 Trouble Shooting When the phone is not in normal use, the user can try the following methods to restore normal operation of the phone or collect relevant information and send a problem report to technical support mailbox. 10.1Get Device System Information Users can get information by web the [System] >>... -
Page 54: Common Trouble Cases
10.5Common Trouble Cases Table 18- Trouble Cases Trouble Case Solution Device could not boot up 1. The device is connected through a power adapter, please use the correct power supply 1. Please check whether the device is connected to the Device could not register to a service provider network...