Errors And Error Messages; Possible Errors; Figure 26- Connectivity Lost - Universal Devices ISY-26 User Manual

15. Errors and Error Messages

15.1 Possible Errors

15.1.1 Red Exclamation Mark
• If you see a red exclamation mark next to a device then you have lost connectivity
to that device. Wait a few second and see if the device comes back on its own. If
it does not then the device might be faulty or something was changed in the
environment which affects the connectivity between the device and the ISY.
• If you see a red exclamation mark next to the Configuration option and all the
devices listed in the Tree View, see Figure 26, you have probably lost
connectivity to the ISY. You must re-login, select the Login option under the File
Menu. If you are unable to re-login please reboot the ISY.
15.1.2 A Sand Clock That Will Not Disappear
Close the browser to end the GUI and double click on the ISY icon to re-enter the GUI by
double clicking the ISY in your Network Neighborhood.
15.1.3 Subscription ID Not Found
You have lost your session. Click on File->Login to re-login to the system.
Figure 26– Connectivity Lost
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