Table of Contents
Advertisement
Be sure that your hint doesn't allow others to guess your password.
The hint is displayed after the wrong password is entered five times.
5. When prompted, tap OK.
The next time your HP iPAQ is unused for the specified amount of
time, you are prompted to enter your password.
HINT Use the same steps as above to change or reset your password.
Finding the Serial Number and Model Number
Locate the Serial and Model numbers before contacting HP Customer
Support, particularly if you are calling for in-warranty support.
View the Serial Number and Model ID by tapping Start > HP Help And
Support > Serial and Model Number.
You can also find this information underneath the battery of your HP iPAQ.
To locate the Serial and Model Numbers:
1. Remove the battery cover.
2. Remove the battery from the unit.
3. Locate the label containing the Product ID and Serial Number
underneath the battery.
Resetting Your HP iPAQ
You might need to perform a soft reset if your HP iPAQ stops responding.
The two types of resets are soft and clean.
Performing a Soft Reset
A soft reset stops all running applications, but does not erase any programs
or saved data.
NOTE Be sure to close all running applications before performing a soft
reset.
To perform a soft reset:
1. Locate the recessed Reset button on the bottom of your HP iPAQ.
2. Use the stylus to lightly press the Reset button.
The HP iPAQ restarts and displays the Today screen.
Performing a Clean Reset
A clean reset clears all user-installed settings, programs, and data, and
restores your HP iPAQ to factory settings.
To perform a clean reset and return your HP iPAQ to factory settings:
1. Press and hold the Answer/Send, Power, and End Call buttons.
2. While holding these buttons, use the stylus to lightly press the Reset
button on the bottom of the HP iPAQ until the device restarts.
3. When the HP iPAQ restarts, release all of the buttons, and then
remove the stylus from the Reset button.
The HP iPAQ restarts and powers on.
–12
Advertisement
Table of Contents
