Hp Diagtools Hardware Diagnostics Utility; Cd-Rom, Dvd-Rom Cd-Rw Drive - HP Vectra VL600 Quick User Manual

HP DiagTools Hardware Diagnostics Utility

HP DiagTools Hardware Diagnostics Utility
DiagTools, the Vectra Hardware Diagnostics utility, helps you
diagnose hardware-related problems on HP Vectra PCs and PC
Workstations. For more information about this utility, refer to the
Diagtools User's Guide, available on the HP web site in PDF
(Adobe Acrobat) format.
NOTE
Run DiagTools before contacting HP for warranty service. This is to
obtain information that will be requested by a support agent.
Where Can I Get DiagTools?
There are three ways to access DiagTools:
•
•
•
Starting DiagTools from Your Hard Disk Drive's Partition
1 Restart your PC and press F2, when prompted, to enter HP's
2 Ensure that the PnP OS setting in the Main menu of your PC's Setup
3 Restart your PC.
4 When the message "Press F10 to start hardware diagnostics"
NOTE
This method will only work if you have left the Diagnostics partition
on your hard disk drive intact.
Starting DiagTools from the HP Image Creation & Recovery CD-ROM
To start DiagTools from the CD-ROM:
1 Restart your PC and press F2, when prompted, to enter HP's
2 Ensure that your PC's boot order is set so that it will start on the
3 Insert the HP Image Creation & Recovery CD-ROM into the CD-
4 Restart the PC.
5 The PC will start (boot) from the CD-ROM and display a menu.
6 In the menu, select "Run the diagnostics on your PC" and follow
8 English
From the Diagnostics Partition (hidden) on your hard disk drive
From the HP Image Creation and Recovery CD-ROM that came
with your PC
By ordering the HP DiagTools CD from HP's Support web site:
www.hp.com/go/vectrasupport
Setup program.
program is set to NO.
appears after the logo splash screen, press F10.
Setup program.
CD-ROM, DVD-ROM CD-RW drive (either in the PC's Setup
program or by pressing F8 during startup).
ROM drive.
the instructions on-screen to carry out the diagnostic tests.
.