Hp Diagtools Hardware Diagnostics Utility; Where Can I Get Diagtools; Starting Diagtools From Your Hard Disk Drive's Partition - HP Vectra VL600 User Manual

NOTE

HP DiagTools Hardware Diagnostics Utility

DiagTools, the Vectra Hardware Diagnostics utility, helps you diagnose
hardware-related problems on HP Vectra PCs and PC Workstations. It
is a series of tools designed to help you:
Check the configuration of your system and verify that it is
•
functioning correctly.
Diagnose hardware-related problems.
•
Provide precise information to HP-dedicated Support Agents so that
•
they can solve any problems quickly and effectively.
Run DiagTools before contacting HP for warranty service. This is to
obtain information that will be requested by a support agent.
For more information about this utility, refer to the DiagTools User's
Guide, available on the HP web site in PDF (Adobe Acrobat) format.

Where Can I Get DiagTools?

There are three ways to access DiagTools:
From the Diagnostics Partition (hidden) on your hard disk drive
•
From the HP Image Creation and Recovery CD-ROM that came
•
with your PC
By ordering the HP DiagTools CD from HP's Support web site:
•
www.hp.com/go/vectrasupport

Starting DiagTools from Your Hard Disk Drive's Partition

1 Restart your PC and press F2, when prompted, to enter HP's Setup
program.
2 Ensure that the P n P OS setting in the Main menu of your PC's Setup program
is set to NO.
3 Restart your PC.
4 When the message "Press F10 to start hardware diagnostics" appears after
the logo splash screen, press F10.
2 If You Have a Problem
HP DiagTools Hardware Diagnostics Utility
.
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