Hp E-Diagtools Hardware Diagnostics Utility - HP e-Vectra Quick User Manual

HP e-DiagTools Hardware Diagnostics Utility

Note Run e-DiagTools before contacting HP for warranty service. This is to obtain information that will be
requested by a support agent.
The HP e-DiagTools can help you diagnose hardware-related problems on
your HP e-Vectra. For more information about this utility, refer to the
D i a g t oo l s U s e r ' s G u i d e , available on the HP web site in PDF (Adobe
Acrobat) format.
Where Can I Get e-DiagTools?
There are three ways to access e-DiagTools:
from the Utility Partition on your hard disk drive
•
from the H P I m a g e L i b r a r y a n d D i a g n o s t i c s S y s t e m C D - R O M that
•
came with your e-Vectra
by ordering the H P e - D i a g T oo l s C D from HP's Support web site:
•
www.hp.com/go/vectrasupport
Starting e-DiagTools from the Utility Partition on your Hard Disk Drive
Note This method will only work it the diagnostics partition on your hard disk drive is intact.
1 Restart your e-Vectra and press the function key F10 when you see the
message "Press F10 to enter HP Utility Partition or any other key to
proceed..."
2 In the menu, select "Run e-DiagTools".
Starting e-DiagTools from the H P I m ag e L i b r a ry a n d D i ag n o s t i c s Sy s t e m
CD-ROM
To start e-DiagTools from the CD-ROM:
1 Insert the H P I m a g e L i b r a r y a n d D i a g n o s t i c s S y s t e m C D - R O M in the
CD-ROM drive.
2 Restart the e-Vectra. After a moment, you should see the DiagTools
welcome screen.
Note If you are unable to boot from your CD-ROM drive, restart your e-Vectra and press F F F F 2 2 2 2 to enter HP's S etup
program. Check the Boot device settings to ensure that your e-Vectra can boot from the CD-ROM.
HP e-DiagTools Hardware Diagnostics Utility
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