International Warranty - HP Vectra VL600 Quick User Manual

HP Hardware Warranty
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT) OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE.
HP Hardware Warranty Options
THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THIS HP HARDWARE
PRODUCT. THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY
STATEMENTS FOUND ON HP'S WEB SITE AND SUPERSEDE ANY WARRANTY TERMS
THAT MAY BE FOUND ONLINE, OR IN ANY DOCUMENTATION OR MATERIALS
CONTAINED IN THE COMPUTER PRODUCT PACKAGING.
Warranty Entitlements
5-Year Limited Hardware Warranty: 5-Year Free Parts Exchange Service
5-Year Limited Hardware Warranty: 5-Year On-Site Service
3-Year Limited Hardware Warranty: 3-Year On-Site Service
3-Year Limited Hardware Warranty: 1st Year On-Site Service, 3-Year Free Parts Exchange Service.
3-Year Limited Hardware Warranty: 3-Year Free Parts Exchange Service
3-Year Limited Hardware Warranty: 3-Year Return for Repair Service
1-Year Limited Hardware Warranty: 1-Year On-Site Service
1-Year Limited Hardware Warranty: 1-Year Free Parts Exchange Service
30-Day Limited Hardware Warranty: 30-Day Free Parts Exchange or Product Return Service
HP warrants this hardware product against defects in materials and workmanship, for one (1) of
the Warranty Entitlements above, from the date of purchase. Please refer to the Warranty
Entitlement Information provided on the back cover of this guide.
NOTE
Neither HP nor any of its designates guarantee that all of the above Warranty Entitlements will be
available in your country. Please consult your local HP Sales and Service Office or HP Authorized
Support Provider.
HP Validation and Service Options
If HP receives notice of a defect in your HP hardware product during the hardware product's
warranty period, HP or its designate may, at its option and depending on warranty entitlement:
1
2
3
NOTE
HP reserves the right to validate any claims of defective products or components before repairing
or replacing such products or components. Run HP DiagTools (HP Diagnostics Utility) before
contacting HP for warranty service. This is to obtain information that will be requested by a
support agent.

International Warranty

This warranty is extended worldwide under certain conditions to products which are reshipped
by the original purchaser either for his own use or provided as an incidental part of systems
integrated by the original purchaser. When available in the country of use, service is provided in
the same manner as if the product was purchased in that country and can only be provided in
countries where the product is designed to operate. Also, standard warranty service response
time is subject to change due to local parts availability. If the product is not normally sold by
HP in the country of use, it may need to be returned to the country of purchase for service.
Please check with your local HP Sales and Service Office or HP Authorized Support Provider for
more information.
16
Repair the parts which prove to be defective OR,
Replace the parts which prove to be defective OR,
Provide, the customer, with the appropriate part(s) required for repair. In this event, HP
may:
•
Provide you with written instructions for replacing the defective part(s).
•
Provide free telephone assistance for installation of the replacement component.
•
Prepay shipping charges, duties, and taxes for replacement parts sent to you as well as
for any parts that HP asks to be returned. You will be billed for any defective part(s) not
returned as requested by HP.
English