Troubleshooting And Error Messages; Running Hpiediag - HP Vectra VL6 7 Administrator's Manual

1 Setting Up the Network Connection

Troubleshooting and Error Messages

Troubleshooting and Error Messages
This section explains how to troubleshoot the HP Ethernet Family Adapter using
the HPIEDIAG utility.
HPIEDIAG is an interactive diagnostic program. It includes easy to run diagnostics
for testing the LAN interface and the network links.
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Running HPIEDIAG

CAUTION Make sure your network software and drivers are not running. This may require
editing configuration files and restarting the operating system.
HPIEDIAG is a DOS program and should be run either under MS-DOS (preferably)
or in a DOS window:
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If the PC is supplied with a LAN Disk or the "Drivers CD-ROM", the HPIEDIAG
utility is in the subdirectory.
\DIAG
If the PC has preinstalled software on the hard disk, the HPIEDIAG utility is on
the PC's hard disk in the
To display information on the LAN drivers and utilities, start Windows and click
on the README icon in the HPUTILS Window.
The README file explains how to copy the files to a diskette. Use the LAN Disk
to run the HPIEDIAG utility. For more information, refer to
LAN Disk" on page 13.
If you use Windows 3.x, you must exit Windows to run HPIEDIAG.
If you use Windows 95, shut down and restart Windows 95. When the PC displays
"Starting Windows 95", press F8 and select "Safe mode command prompt only".
If you use Windows NT, shut down and restart your system under MS-DOS.
English
directory.
LANDRV\DIAG
"Driver Installation -