Wifi Network - ZyXEL Communications NWA90AX User Manual

802.11ax (wifi6) dual-radio poe access point/802.11ax (wifi6) dual-radio outdoor poe access point
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There might be a lot of traffic on the network. Look at the LEDs, and check
1
Zyxel Device is sending or receiving a lot of information, try closing some programs that use the Internet,
especially peer-to-peer applications.
Check the signal strength using the NCC, AC, Zyxel Device Web Configurator, or the client device itself.
2
If the signal is weak, try moving the client closer to the Zyxel Device (if possible), and look around to see
if there are any devices that might be interfering with the wireless network (microwaves, other wireless
networks, and so on).
Reboot the Zyxel Device using the Web Configurator/CLI or the NCC or AC.
3
Check the settings for QoS. If it is disabled, activate it. When enabled, raise or lower the priority for some
4
applications.
If the problem continues, contact the network administrator or vendor.
5

25.5 WiFi Network

The WiFi connection is slow or intermittent.
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.
To optimize the speed and quality of your WiFi connection, you can:
• Move your WiFi device closer to the Zyxel Device if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding wireless
electronics such as cordless phones.
• Place the Zyxel Device where there are minimum obstacles (such as walls and ceilings) between the
Zyxel Device and the wireless client. Avoid placing the Zyxel Device inside any type of box that might
block WiFi signals.
I cannot access the Zyxel Device or ping any computer from the WLAN.
Make sure the wireless LAN (wireless radio) is enabled on the Zyxel Device.
1
Make sure the radio or at least one of the Zyxel Device's radios is operating in AP mode.
2
Make sure the wireless adapter (installed on your computer) is working properly.
3
Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the
4
same wireless standard as the Zyxel Device's active radio.
Chapter 25 Troubleshooting
NWA50AX/NWA90AX/NWA55AXE Series User's Guide
213
Section 3.1 on page
28. If the

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