Basic Troubleshooting - HP Compaq t5125 Troubleshooting Manual

Basic Troubleshooting

Troubleshooting Guide
If the Thin Client t5000 Series is experiencing operating problems or
will not power on, review the following items.
Power-On Troubleshooting
Issue
The thin client unit is
experiencing operating
problems.
The thin client unit does not
power on.
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Diagnostics and Troubleshooting
Procedures
Ensure that the following
connectors are securely plugged
into the thin client unit:
• Power connector
• Keyboard
• Mouse
• Network RJ-45 connector
• Monitor
1. Verify that the power supply
is good by installing it on a
known working unit and
testing it. If the power supply
does not work on the test
unit, replace the power
supply.
2. If the unit does not work
properly with the replaced
power supply, have the unit
serviced.
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